Office/service Coordinator

5 months ago

Surrey, Canada The Hummingbird Equipment Group Full time

Are you ready to be part of a growing business that values customer-centricity, operates at a fast pace, and thrives on challenge? Look no further than The Hummingbird Equipment Group, located in Surrey, BC V3S 6J8.

We're currently seeking a skilled and motivated Office & Service Coordinator to join our dynamic team. At The Hummingbird Equipment Group, we specialize in heavy equipment Accessories Sales and Service, dedicated to providing top-notch service to our valued customers.

**Responsibilities**:

- Welcome and assist customers at the service, ensuring exceptional customer service.
- Help customers identify their equipment needs and offer appropriate solutions.
- Receive and process customer equipment for repairs, ensuring accurate documentation.
- Manage parts ordering and maintain an organized inventory system.
- Coordinate with service technicians for timely repairs and maintenance.
- Generate invoices, process payments, and maintain accurate records.
- Address customer inquiries, provide product information, and offer recommendations.
- Maintain cleanliness and organization in the service and parts area.

**Requirements**:

- Previous experience in a similar role, preferably in the transportation industry (asset).
- Knowledge of heavy equipment, parts, and their functionalities.
- Excellent customer service skills with the ability to build rapport.
- Detail-oriented with strong organizational and multitasking abilities.
- Proficient computer skills, including experience with invoicing software.
- Strong communication skills, both verbal and written.
- Ability to work well in a team environment and collaborate effectively.

**Benefits**:

- Opportunity to work with a reputable company in the equipment industry.
- Professional development and growth opportunities.
- Supportive work environment.
- Employee lunch

Join our team and become part of a company that values its employees and strives for excellence in customer service. If you have a passion for excelling, outstanding customer service skills, and thrive in a fast-paced environment, we want to hear from you

**Job Types**: Part-time, Full-time

Pay: Up to $20.00 per hour

Flexible Language Requirement:
French not required

Schedule:

- 8-hour shift
- Day shift
- Monday to Friday

**Job Types**: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Profit sharing

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Education**:

- Secondary School (preferred)

**Language**:

- English (preferred)

Work Location: In person

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