Account Executive

3 weeks ago

Kitchener, Canada Innorobix Automation Inc. Full time

**About us**

Innorobix Automation is a privately-owned controls system integrator specializing in PLC programming, SCADA systems, and MES solutions. With a dedicated team of experts and extensive industry experience, we provide cutting-edge automation solutions tailored to our clients specific needs primarily in the automotive sector. Our deep understanding of control systems enables us to deliver robust and efficient solutions that optimize processes, enhance productivity, and drive operational excellence.

Being a part of our startup team means embracing a unique and exhilarating work environment that is centered on growth, creativity, and adaptability. As a startup, were constantly pushing the boundaries, fueled by a burning passion for innovation. We encourage our team members to think outside the box, take calculated risks, and be at the forefront of cutting-edge technologies. If youre passionate about pushing boundaries, creating exceptional solutions, and thriving in a fast-paced, collaborative environment, then joining our team could be right for you.

**Position**
As an **Account Executive**, you will be working closely with the company founder on service accounts. You will be responsible for **identifying and qualifying new leads while maintaining high-value relationships** with our customers. You will be accountable for proactively leading customers through every phase of their customer journey with Innorobix.

This role is pivotal in driving the success of Innorobix by achieving business outcomes through the strategic management of key accounts. Your dedication to understanding our customers needs, identifying growth opportunities, and delivering value will be the cornerstone of our continued success.

**Our Culture**

At our small but rapidly growing company, our culture is the heartbeat of our success. Every member of our team plays a pivotal role, contributing their unique skills and perspectives to set the blueprint for future team members. We foster a culture that thrives on growth, both personal and professional, encouraging each individual to reach their full potential. Innovation is at the core of what we do; we welcome and celebrate fresh, groundbreaking ideas that challenge the status quo. Self-motivation is a key trait we value, as it empowers our team to take initiative, drive projects forward, and contribute to our collective success. Leadership is not just a position; its a quality we encourage in every team member. Whether through collaboration, mentorship, or taking charge of projects, we believe that every individual has the capacity to be a leader in their own right. Together, we are building a dynamic, collaborative, and forward-thinking workplace that paves the way for the future of our company.

**Responsibilities**

**Lead Generation**
- Proactively identify and qualify leads within large global manufacturers with diverse, engineering heaving, complex needs.
- Conduct market research that includes the understanding of large global manufacturers and segmenting various criteria to target relevant prospects.
- Identify organizational structure and key decisions makers, budget allocation, pain points, and engineering requirements.
- Conduct sales discovery with potential customers by building strong relationships and understanding their needs and pain points to create targeting outreach campaigns
- Deliver compelling sales presentations and product demonstrations to prospects. This includes effectively communicating the value proposition of our software, PLC, SCADA, and MES solutions, addressing customer needs and pain points, and showcasing how our offerings can meet their specific requirements.
- Identify and nurture new opportunities for expansion in existing customers.

**Relationship & Account Management**
- Develop and maintain strong relationships with Plant Managers and Engineering Managers. You will be responsible for building rapport with prospects, understanding their business challenges, and positioning our solutions as the ideal fit.
- Build a strong community of customer advocates that can be leveraged through customer references, testimonials, and case studies.
- Maintain detailed records of your interactions, conversations, and progress with each prospect. Regularly report to the leadership and sales team on the status of relationships, potential opportunities, and challenges.
- Ensure customer readiness for key Innorobix milestones, conducting quarterly business reviews and serving as the main point of escalation for any issues.
- Work with Innorobix leadership and the customers to identify and prioritize a roadmap of future projects.
- Assist customers in realizing the full value of having Innorobix as their solution partner through the achievement and measurement of business outcomes
- Work with Innorobix leadership and the customers to identify and prioritize a roadmap of future projects.
- Collaborate with the sales team to drive opportunities forward, neg

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