Collection Centre Manager
2 weeks ago
or equivalent experience
**Budgetary Responsibility**:
- 0 - $100,000
**Additional Skills**:
- Plan and control budget and expenditures
- Hire, train, direct and motivate staff
**Area of Specialization**:
- Loans and mortgages
- Consumer banking
- Collections
- Commercial banking
**Specific Skills**:
- Address customers' complaints or concerns
- Train workers in duties and policies
- Trace and locate debtors
- Manage accounts receivable
- Notify debtors of overdue accounts and payments
- Advise senior management
- Plan, organize, direct, control and evaluate daily operations
**Security and Safety**:
- Credit check
- Criminal record check
- Basic security clearance
**Work Conditions and Physical Capabilities**:
- Fast-paced environment
- Work under pressure
- Attention to detail
- Tight deadlines
**Ability to Supervise**:
- 16-20 people
**Work Location Information**:
- Urban area
**Personal Suitability**:
- Initiative
- Effective interpersonal skills
- Flexibility
- Accurate
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Judgement
- Values and ethics
- Organized
**Health benefits**:
- Health care plan
- Dental plan
**Financial benefits**:
- Bonus
- Commission
**Long term benefits**:
- Group insurance benefits
- Life insurance
**Other benefits**:
- Free parking available
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- What is the highest level of study you have completed?
- Do you have previous experience in this field of employment?
- Do you have education in this field of employment?
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