Collection Centre Manager

2 weeks ago


Richmond Hill, Canada Financial Debt Recovery Ltd. Full time

or equivalent experience

**Budgetary Responsibility**:

- 0 - $100,000

**Additional Skills**:

- Plan and control budget and expenditures
- Hire, train, direct and motivate staff

**Area of Specialization**:

- Loans and mortgages
- Consumer banking
- Collections
- Commercial banking

**Specific Skills**:

- Address customers' complaints or concerns
- Train workers in duties and policies
- Trace and locate debtors
- Manage accounts receivable
- Notify debtors of overdue accounts and payments
- Advise senior management
- Plan, organize, direct, control and evaluate daily operations

**Security and Safety**:

- Credit check
- Criminal record check
- Basic security clearance

**Work Conditions and Physical Capabilities**:

- Fast-paced environment
- Work under pressure
- Attention to detail
- Tight deadlines

**Ability to Supervise**:

- 16-20 people

**Work Location Information**:

- Urban area

**Personal Suitability**:

- Initiative
- Effective interpersonal skills
- Flexibility
- Accurate
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Judgement
- Values and ethics
- Organized

**Health benefits**:

- Health care plan
- Dental plan

**Financial benefits**:

- Bonus
- Commission

**Long term benefits**:

- Group insurance benefits
- Life insurance

**Other benefits**:

- Free parking available

**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- What is the highest level of study you have completed?
- Do you have previous experience in this field of employment?
- Do you have education in this field of employment?



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