Jobs: contact centre manager

**_Contact Centre Coordinator/Community Resource Specialist_** Hiring for: - 1. Monday - Friday Full-Time Evening Shift - 2. Sunday - Thursday Full-Time Overnight Shift - For over 50 years Distress Centre has served Calgary and Southern Alberta, providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis....

Job Title: Coordinator, Contact CentreJob Summary:The Coordinator, Contact Centre plays a crucial role in supporting the Vision, Values, Purpose, and Commitments of Fraser Health. This position oversees the daily operations of the centralized contact centre function, ensuring effective contact centre services and supervising designated staff.Key...

**_Contact Centre Coordinator/Community Resource Specialist_** Hiring for: - 1. Monday - Friday Full-Time Evening Shift - 2. Sunday - Tuesday Part-Time Evening Shift - For over 50 years Distress Centre has served Calgary and Southern Alberta, providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis....

Job Summary: Are you able to expertly manage a customer-focused contact centre, offering service across multiple channels while maintaining amazing employee engagement? Do you have an unwavering positive attitude? Are you familiar with how to manage a virtual customer service team? Do you know how to influence without direct authority? Are you effective at...

Job Summary We are seeking a highly skilled Contact Centre Operations Manager to oversee the daily operations of our centralized contact centre function at Fraser Health. The successful candidate will be responsible for ensuring effective contact centre services, supervising designated staff, implementing and maintaining office administrative policies,...

**Company Bio** Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If...

Detailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families. The Coordinator, Contact Centre oversees the daily operations of the centralized contact centre function for Fraser Health. Responsible for ensuring effective contact centre...

**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** This role is responsible for providing system-wide direction to all Revenue and Loyalty Contact Centres...

The Director of the Contact Centre will oversee all sales operations within the contact centre, focusing on successful student recruitment, high-quality service, and effective inquiry management. Leading a team of over 50 employees, including Admissions Managers and Senior Managers, the Director will ensure efficient pipeline management, drive enrollment...

**Contact Centre BSA** **About Capco** **Let's Talk About You** You want to Own Your Career. You're serious about rising as far and as fast as your work and achievements can take you. And you're ready to write the next chapter of your career story: a challenging and rewarding role as a Capco Contact Centre BSA. **Let's Get Down To Business** Banks,...

**Contact Centre BSA** **About Capco** **Let’s Talk About You** You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role as a Capco Contact Centre BSA. **Let’s Get Down To...

The Contact Centre Specialist will be responsible for executing the activities and tasks for change/project requests for the contact centre products and solutions. The Contact Centre Specialist will execute project activities and tasks following standard project methodology, ensuring all project activities are completed on time and within scope, including...

The Director of the Contact Centre will oversee all sales operations within the contact centre, focusing on successful student recruitment, high-quality service, and effective inquiry management. Leading a team of over 50 employees, including Admissions Managers and Senior Managers, the Director will ensure efficient pipeline management, drive enrollment...

Canlan Sports is the largest private sector operator and developer of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for...

Wyse Meter Solutions Inc. provides turnkey submetering and utility expense management services to property managers, building owners and developers across Canada. Wyse is unique in its ability to provide energy consumption transparency and accountability to its customers. The Contact Centre Representative (CCR) is responsible for handling customer service...

Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a full-time permanent _Manager, Contact Centre_ to join our team. This position offers the flexibility to be in-office or participate in hybrid options in our Saskatoon or Regina office. **JOB FUNCTION** **WHY CHOOSE SASKATCHEWAN BLUE CROSS?** We’re driven by a...

Are you looking to join a one-of-a-kind, mega awesome team? Are you super-friendly with a strong attention to detail? Do you love the satisfaction that comes with solving a problem or correcting an error? Are you a self-starter who loves being on the front lines playing a pivotal role in creating an inviting, honest and kind atmosphere for members? **This...

We are a forward-thinking company that prioritizes innovation, diversity, and a positive workplace culture. As we continue to expand our operations in Canada, we're seeking a dynamic and experienced Director, B2C Contact Centre. This role is pivotal in shaping our organizational environment, ensuring our teams are engaged, diverse, and aligned with our core...

We are expanding our team to help us evolve through the next stage of our growth journey, and we want you to help shape our future. We now have a career opportunity for a **Director of Contact Centre.** This position may work in branch or remotely within Saskatchewan. Travel to Saskatoon and Regina will be required. **As the Director, you will.** Have a...

Job Title: Senior Operations Manager - Contact CentreWe are seeking a highly skilled Senior Operations Manager to lead our Contact Centre team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the Contact Centre, ensuring that our customers receive exceptional service.Key Responsibilities:* Lead and...