Jobs: contact centre manager
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Contact Centre Manager
4 weeks ago
Winnipeg, Canada DHL Full timeWhat makesDHL great? Our **People** We know eachemployee’s individualcontributions make us the #1 Express Delivery andLogistics Company in theworld. DHL Expressis committed to maintaining anenvironment that empowersevery team member to make the greatest possibleimpact on our business. Our corporate **culture** is about personal commitment - toour...
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Contact Centre Coordinator/community Resource
6 months ago
Calgary, Canada Distress Centre Calgary Full time**_Contact Centre Coordinator/Community Resource Specialist_** Hiring for: - 1. Monday - Friday Full-Time Evening Shift - 2. Sunday - Thursday Full-Time Overnight Shift - For over 50 years Distress Centre has served Calgary and Southern Alberta, providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis....
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Contact Centre Coordinator/community Resource
4 months ago
Calgary, Canada Distress Centre Calgary Full time**_Contact Centre Coordinator/Community Resource Specialist_** Hiring for: - 1. Monday - Friday Full-Time Evening Shift - 2. Sunday - Tuesday Part-Time Evening Shift - For over 50 years Distress Centre has served Calgary and Southern Alberta, providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis....
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Manager, Contact Centre
8 months ago
Toronto, Canada Porter Airlines Inc. Full timeJob Summary: Are you able to expertly manage a customer-focused contact centre, offering service across multiple channels while maintaining amazing employee engagement? Do you have an unwavering positive attitude? Are you familiar with how to manage a virtual customer service team? Do you know how to influence without direct authority? Are you effective at...
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Director, Contact Centre
6 months ago
Toronto, Canada Legal Aid Ontario Full time**Company Bio** Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If...
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Contact Centre Supervisor
2 weeks ago
Newmarket, Canada Outright Consulting Full timeThe Contact Centre Supervisor is responsible for managing the daily operations of the Contact Centre and providing support, training, and coaching for the Contact Centre Representative team to maintain a high level of client satisfaction consistent with organizational objectives.Responsibilities:Train, mentor and provide coaching to Customer Service...
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Contact Centre Supervisor
2 weeks ago
Newmarket, Canada Outright Consulting Full timeThe Contact Centre Supervisor is responsible for managing the daily operations of the Contact Centre and providing support, training, and coaching for the Contact Centre Representative team to maintain a high level of client satisfaction consistent with organizational objectives.Responsibilities:Train, mentor and provide coaching to Customer Service...
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Contact Centre Supervisor
2 weeks ago
Newmarket, Canada Outright Consulting Full timeThe Contact Centre Supervisor is responsible for managing the daily operations of the Contact Centre and providing support, training, and coaching for the Contact Centre Representative team to maintain a high level of client satisfaction consistent with organizational objectives. Responsibilities: Train, mentor and provide coaching to Customer Service...
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Contact Centre Supervisor
2 weeks ago
Newmarket, Ontario, York region, Canada Outright Consulting Full timeThe Contact Centre Supervisor is responsible for managing the daily operations of the Contact Centre and providing support, training, and coaching for the Contact Centre Representative team to maintain a high level of client satisfaction consistent with organizational objectives.Responsibilities:Train, mentor and provide coaching to Customer Service...
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Coordinator, Contact Centre
6 months ago
Surrey, Canada Fraser Health Full timeDetailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families. The Coordinator, Contact Centre oversees the daily operations of the centralized contact centre function for Fraser Health. Responsible for ensuring effective contact centre...
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Contact Centres Operations Manager
6 months ago
Dorval, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** This role is responsible for providing system-wide direction to all Revenue and Loyalty Contact Centres...
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Director - Contact Centre
3 months ago
Vancouver, Canada Innivec Full timeThe Director of the Contact Centre will oversee all sales operations within the contact centre, focusing on successful student recruitment, high-quality service, and effective inquiry management. Leading a team of over 50 employees, including Admissions Managers and Senior Managers, the Director will ensure efficient pipeline management, drive enrollment...
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Contact Centre Bsa
6 months ago
Toronto, Canada CAPCO Full time**Contact Centre BSA** **About Capco** **Let’s Talk About You** You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role as a Capco Contact Centre BSA. **Let’s Get Down To...
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Contact Centre Bsa
6 months ago
Toronto, Canada Capco Full time**Contact Centre BSA** **About Capco** **Let's Talk About You** You want to Own Your Career. You're serious about rising as far and as fast as your work and achievements can take you. And you're ready to write the next chapter of your career story: a challenging and rewarding role as a Capco Contact Centre BSA. **Let's Get Down To Business** Banks,...
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Contact Centre Specialist
6 months ago
Toronto, Canada Workplace Safety and Insurance Board Full timeThe Contact Centre Specialist will be responsible for executing the activities and tasks for change/project requests for the contact centre products and solutions. The Contact Centre Specialist will execute project activities and tasks following standard project methodology, ensuring all project activities are completed on time and within scope, including...
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Calgary, Canada Distress Centre Calgary Full time**_Contact Centre Coordinator/Community Resource Specialist_** We are hiring for multiple positions. 1. Full-time Tuesday-Saturday Days 2. Full-time Monday-Friday Days 3. Part-Time Friday-Sunday Days 4. Part-Time Friday-Sunday Evenings For over 50 years Distress Centre has served Calgary and Southern Alberta, providing 24-hour crisis support,...
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Customer Contact Centre Manager
6 months ago
North York, Canada Canlan Sports Full timeCanlan Sports is the largest private sector operator and developer of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for...
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Contact Centre Representative
6 months ago
Concord, Canada Wyse Meter Solutions Inc. Full timeWyse Meter Solutions Inc. provides turnkey submetering and utility expense management services to property managers, building owners and developers across Canada. Wyse is unique in its ability to provide energy consumption transparency and accountability to its customers. The Contact Centre Representative (CCR) is responsible for handling customer service...
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Contact Centre Manager
6 months ago
Guelph, Canada Well.ca Inc Full timeAre you looking to join a one-of-a-kind, mega awesome team? Are you super-friendly with a strong attention to detail? Do you love the satisfaction that comes with solving a problem or correcting an error? Are you a self-starter who loves being on the front lines playing a pivotal role in creating an inviting, honest and kind atmosphere for members? **This...
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Director - B2C Contact Centre
4 months ago
Vancouver, Canada Innivec Full timeWe are a forward-thinking company that prioritizes innovation, diversity, and a positive workplace culture. As we continue to expand our operations in Canada, we're seeking a dynamic and experienced Director, B2C Contact Centre. This role is pivotal in shaping our organizational environment, ensuring our teams are engaged, diverse, and aligned with our core...