Jobs: contact centre manager

Reporting to the Contact Center Director, and leading a growing team with support of Team Leads, the Contact Centre Director will manage, lead and develop a team of Customer Care Specialists (CCSs) to reach and exceed business objectives. You are responsible for creating an environment and culture that will enable Customer Service Excellence on every...

**JOB PURPOSE** The Contact Centre Manager contributes to the division’s success as a member of 211’s senior leadership team, reporting to Director, 211. They hire, coach/mentor, prepare and motivate their team to provide excellent service to a broad variety of customers. The manager is responsible for planning and delivering departmental strategic...

Job Summary: Are you able to expertly manage a customer-focused contact centre, offering service across multiple channels while maintaining amazing employee engagement? Do you have an unwavering positive attitude? Are you familiar with how to manage a virtual customer service team? Do you know how to influence without direct authority? Are you effective at...

With a career at The Home Depot, you can be yourself and also be part of something bigger.The incumbent will have responsibility for managing, monitoring and reporting out third party support vendors as assigned. They will be responsible for Contact Centre operational processes, supporting cross functional projects, partnering with internal and external...

Pay Range: $85,000 - $115,000At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on...

Pay Range: $85,000 - $115,000At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on...

**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** This role is responsible for providing system-wide direction to all Revenue and Loyalty Contact Centres...

**_Contact Centre Coordinator/Community Resource Specialist_** We are hiring for multiple positions. 1. Full-time Tuesday-Saturday Days 2. Full-time Monday-Friday Days 3. Part-Time Friday-Sunday Days 4. Part-Time Friday-Sunday Evenings For over 50 years Distress Centre has served Calgary and Southern Alberta, providing 24-hour crisis support,...

The Director of the Contact Centre will oversee all sales operations within the contact centre, focusing on successful student recruitment, high-quality service, and effective inquiry management. Leading a team of over 50 employees, including Admissions Managers and Senior Managers, the Director will ensure efficient pipeline management, drive enrollment...

We are expanding our team to help us evolve through the next stage of our growth journey, and we want you to help shape our future. We now have a career opportunity for a Full TimeAssistant Manager, Contact Centre, located in Saskatoon or Regina.As the Assistant Manager, Contact Centre, you will ….SkillsProvide leadership and coaching to develop the...

As Toronto's premiere gourmet food shop, we've been bringing the world's very best to the city for more than 50 years, building a reputation for exceptional quality, service and selection. We offer a safe working environment, opportunities for growth and development, and a positive team atmosphere. The Customer Contact Centre Manager is responsible for...

**Contact Centre Representative**Location**:Mississauga, Ontario (Corporate Office - Orbitor Location) **Reports To**: Contact Centre Manager **Overview**: A Contact Centre Representative provides exceptional member experiences over the phone, through advice about which offerings would best meet their needs. This position assists members and potential...

We are expanding our team to help us evolve through the next stage of our growth journey, and we want you to help shape our future. We now have a career opportunity for a Full Time Assistant Manager, Contact Centre, located in Saskatoon or Regina.As the Assistant Manager, Contact Centre, you will ….Provide leadership and coaching to develop the Inbound and...

Join to apply for the Contact Centre Representative role at Wyse Meter Solutions Inc. Wyse Meter Solutions Inc. provides turnkey submetering and utility expense management services to property managers, building owners and developers across Canada. Wyse is unique in its ability to provide energy consumption transparency and accountability to its customers....

**The Opportunity**: Guided by our mission to inspire passion for the human adventure of discovery, the Science Centre: - Believes science, technology and innovation will help us shape a better future for society and our planet - Provides opportunities to explore, learn and collaborate - Moves a positive and enduring impact on the lives of individuals and...

We are expanding our team to help us evolve through the next stage of our growth journey, and we want you to help shape our future. We now have a career opportunity for a **Director of Contact Centre.** This position may work in branch or remotely within Saskatchewan. Travel to Saskatoon and Regina will be required. **As the Director, you will.** Have a...

Role: Manager - Contact Centre Vendor ManagementStatus: Full-Time, RegularNew or Replacement: Replacement PositionReports to: Senior Manager - Contact Centre Vendor ManagementLocation: Markham (Birchmount)Compensation: $74,817 - $118,211Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as...

Do you have what it takes to help keep the lights on for our customers in communities across the province? Then joining the Newfoundland Power team could be part of your next adventure¿Who We AreAt Newfoundland Power, we're passionate about delivering safe, reliable, and affordable electricity. Our roots in Newfoundland and Labrador go back 140 years....

**Contact Centre Advisor - Office of the Registrar - FT Support** - (21991) **Find Your Spot at Humber** If you are interested in higher education and are looking to contribute to the largest polytechnic College in Ontario as we shape the future of our students and communities, here is your opportunity to join our team. At Humber, our career paths open up...

**You’re invited to make a difference ** as a **Part Time** **Member Services Support Representative **in our **Member Contact Centre.** **At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.** Reporting to the Manager, Member Contact Center,...