Manager, Animal Centre

2 weeks ago

Richmond, Canada BCSPCA Full time

If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity:
**POSITION**: Manager, Animal Centre
**STATUS**: Permanent; Full-Time
**SHIFT**: 35 hours per week
**LOCATION**: Richmond Community Animal Centre in Richmond, BC
**CLASSIFICATION**: Exempt
**WAGE**: Salaried
**CLOSING DATE**: Open Until Filled
**About the Position**:
This position is accountable for effective management, oversight and optimum care of people and animals in the assigned Animal Centre. The position has oversight of accurate administrative and financial responsibilities at the assigned Animal Centre. Develops and maintains relationships with internal and external stakeholders and promotes/implements the BC SPCA’s strategic directions at a local level. Ensures all BC SPCA policies are adhered to in delivery of services.
**Some specific duties**:Leadership & Supervision**:Duties Related to Animal Care/Management**:

- Responsible for attaining and maintaining optimum animal welfare standards at all times as defined by the ShelterSense programs and implementation of all related BC SPCA policies.
- Ensures full compliance with BC SPCA admission and adoptability guidelines.
- Ensures health and welfare needs of all animals are being actively managed, including timely decision-making regarding their physical, mental and behavioural health & welfare.
- Ensures that the carrying capacity for animals in the shelter is not exceeded as determined by physical space, rate of adoption, and available human resources.
- Ensures all animal management information is accurately recorded in a timely fashion.
- Tracks and reports on the successful implementation and maintenance of standard operating policies/procedures and related programs in the Animal Centre and takes immediate steps to address any challenges to implementation or maintenance of these policies, procedures and programs.
- Ensures the prompt and proper approval and transfer of animals to veterinary facilities, other locations and/or fosters in coordination with designated animal transfer staff and volunteers.
- Where required, acts as the local point person for receiving animals related to cruelty investigations, including Large Scale Animal Intake (LSAI) cases.
- Liaises with other stakeholders involved in animal cruelty files to ensure effective communication, coordination, and care of animals in need.
- Makes decisions regarding euthanasia in accordance with BC SPCA policy, ensuring input from team members and where necessary from senior staff in the Operations department.
- Liaises with local veterinary facilities to ensure proper care of animals and build effective relationships.
- Assigns a local staff lead to the animal foster program and ensures the program runs successfully.

**Duties Related to People Care**:

- Responsible for the recruitment, hiring, onboarding, annual goal setting, regular performance management, and termination of Animal Centre employees; provides coaching and mentorship and ensure objectives and goals are met.
- Ensures compliance with BC SPCA policies and procedures related to animal health, welfare and behaviour, administration, human resources, health/safety/wellness safety communications, etc.
- Responsible for ensuring that a staff member is assigned as the local Volunteer Lead for the Animal Centre.
- Works with the Volunteer Resources team to ensure volunteer opportunities are identified and actioned.
- Receives screened volunteers, ensures they are trained on local policies/procedures, and are deployed into roles in a timely way.
- Ensures performance of volunteers is managed in an effective way, following BC SPCA policies and protocols.
- Schedules staff and volunteers in keeping with BC SPCA requirements and budgeted staffing levels in a way that supports animal care and ensures operational requirements can be effectively met.
- Acts as a champion for health, safety and wellness in the Animal Centre; ensures that all legal and BC SPCA requirements in health & safety are met and appropriate records are maintained.
- Celebrates individual and team successes for both staff and volunteers.
- Leads regular meetings with staff and volunteers to share local/regional/provincial information and provide opportunities for discussion and input.
- Acts as an ambassador of new programs, policies and procedures and uses effective change management techniques to ensure high rates of success in implementation at a local level.
- Builds relationships with other key stakeholders in the organization and facilitates interactions that enhance trust.
- In unionized shelters as identified in the Manager, Animal Centre Responsibility Matrix, ensures proper administration of the applicable collective agreement and participates in the resolution of grievances and preparation for collective

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