Collections Specialist

7 days ago


Richmond Hill, Canada Open Text Corporation Full time

**Collections Specialist**:

- Req id: 37916- Richmond Hill, ON, CA**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**The Opportunity**:
**You Are Great At**:

- Accountable for the timely collection of accounts in your account portfolio; including ensuring accurate customer information is maintained.
- Responsible for effectively resolving collections disputes and account reconciliation in your portfolio
- Responsible to keep updated with changes in collection practice and process.
- Accurately evaluate the likelihood of collectability of disputed/contentious items before they hit 90 days past due to flag “at-risk” accounts to your leader to resolve.
- Partner with your peers to support collections activity in other portfolios as required to ensure cash flow targets are met.
- Assist your leader in other projects/initiatives as assigned to deliver on best-in-class processes and practice for the Cash Collections function.

**What It Takes**:

- Extensive collections experience, minimum 3-5 years’ preferably global B2B preferred.
- Excellent written and verbal communication and negotiation skills, specifically with Sales and External Customers
- Strong customer service mindset with the ability to solve it right the first time
- Strong organization and time management skills, with demonstrated success managing multiple priorities
- Good working knowledge of SAP and of Microsoft Office Excel
- Self-starter with a continuous improvement mindset to support best in class process automation
- Strong team player, understanding that you deliver as a team and it is always best when you collaborate to find solutions to problems.
- Demonstrated ability to learn with your peers and others and support a culture of resiliency in a continuously changing environment.
- French or German Language skills an asset

**Education**:

- Accredited Credit and Collections program or equivalent work experience



  • Richmond, Canada Arrow Speed Controls Ltd. Full time

    We are seeking a motivated and energetic individual to join our team of professionals as a Collections Specialist, reporting to Corporate Controller, Accounting & Finance. **What the position will be doing**: - Responsible for resolving internal and external account queries, the Collections Specialist is expected to monitor client accounts and notify...


  • Richmond Hill, Canada FDR Ltd Group of Companies Full time

    **POSITION: GOVERNMENT / MINISTRY OF FINANCE COLLECTIONS SPECIALIST** The duties of a Collections Specialist include collection calls in a fast-paced goal-oriented collections department. Agents will be required to contact consumers via telephone and are accountable for reducing delinquency for assigned overdue accounts. During the process, collectors must...


  • Richmond Hill, Canada FDR Ltd Group of Companies Full time

    **POSITION: GOVERNMENT / MINISTRY OF FINANCE COLLECTIONS SPECIALIST** The duties of a Collections Specialist include collection calls in a fast-paced goal-oriented collections department. Agents will be required to contact consumers via telephone and are accountable for reducing delinquency for assigned overdue accounts. During the process, collectors must...


  • Richmond, Canada Arrow Speed Controls Ltd. Full time

    **What the position will be doing**: - Responsible for resolving internal and external account queries, the Collections Specialist is expected to monitor client accounts and notify clients when payments become overdue. Overall responsibility for the collection of accounts receivables lies with the Collections Specialist. Typical duties include: -...


  • Richmond, Canada Arrow Speed Controls Ltd. Full time

    We are seeking a motivated and energetic individual to join our team of professionals as a Collections and Credit Specialist. **What the position will be doing**: - Responsible for resolving internal and external account queries, the Collections Specialist is expected to monitor client accounts and notify clients when payments become overdue. Overall...


  • Richmond Hill, Canada FDR Ltd Group of Companies Full time

    Job Type: Full Time, Permanent, On site (No remote work) Job Location: 40 West Wilmot Street, Richmond Hill Hours: 40 hours **Salary**: Competitive salary and health benefits plus commission and bonuses. Required Hours: Monday: 8:30 am - 5:00 pm Tuesday: 8:30 am - 7:30 pm Wednesday: 8:30 am - 5:00 pm Thursday: 8:30 am - 5:00 pm Friday: 8:30 am - 4:00...


  • Richmond, Canada Versacold Full time

    VersaCold is a food-first supply chain company with one of North America’s largest cold chain networks. We're dedicated to ensuring the safety, quality and freshness of the food families eat. With 65 years of experience, we collaborate as entrusted partners to maintain cold chain integrity and deliver customized solutions to complex business challenges....

  • Collection Specialist

    2 weeks ago


    Richmond, Canada MetCredit Full time

    MetCredit is seeking _full-time collection specialists _for our downtown Vancouver office. Experience not required - only **strong work ethic**, **results driven** & **motivated** individuals **You can be a very successful collector if**: - You’re a great communicator - you enjoy connecting with people - You’re ready to solve problems - you’re...


  • Richmond, Canada Graymont Full time

    **Job Introduction**: Graymont is seeking a bilingual (French and English) AR and Collections Specialist based out of Graymont's Richmond, BC Corporate office. Canada - BC - Richmond **The AR Credit and Collections Specialist will work a hybrid work model based out of Graymont's Corporate Office in Richmond, BC** **What you will do**: **Other...


  • Richmond Hill, Canada Financial Debt Recovery Ltd. Full time

    **Responsibilities**: - Conduct inbound and outbound calls, related to negotiating payments, updating customer information, and other customer service inquiries. - Negotiate payment terms and methods using critical thinking and probing questions to overcome objections. - Maintain compliance by use of proper policy, procedures, and scripts. - Accurately...


  • Richmond Hill, Canada TP-LINK CANADA INC. Full time

    Job Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...


  • Richmond, Canada Nature's Path Foods Full time

    Nature's Path is a sustainably-driven, deliciously-healthy organic food company and our innovative brands include Nature's Path, Love Crunch, Envirokidz and Que Pasa. As a family-run, privately-owned company with locations in Canada and the U.S., our company was founded on a mission to "leave the Earth better than we found it". Since 1985, we have expanded...


  • Richmond Hill, Canada TP-LINK CANADA INC. Full time

    Job Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...


  • Richmond Hill, Canada TP-LINK CANADA INC. Full time

    Job Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...


  • Richmond Hill, Canada SolidCAD Full time

    Who we are? Our mission is to provide and deliver technology solutions which improve our clients' processes, workflow and profitability. Position Summary **Responsible for**: Credit and Risk Management; Collection Practices; Deduction & Dispute Management; Cash Application; Credit and Collections Specialist Duties In this role, you will... Areas of...


  • Richmond Hill, Canada Inspur USA Inc. Full time

    We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both internal employees and external customers on their technical needs. As Technical Support Specialist you are passionate about following up as...


  • Richmond Hill, Canada Imperial Dade Full time

    Imperial Dade Canada, leading national distributor, has a job open in Richmond Hill. We are looking for a Financial Services Specialist III. This role will, under general supervision, review and monitor credit sources and credit files. You will perform routine credit checks and obtain supplementary information. The specialist may negotiate with customers to...


  • Richmond Hill, Canada Ark Marketing Performance Full time

    _ARK Marketing Performance_ is a promotional marketing company that has been at the forefront of the industry for years. Our team comprises experienced professionals who bring a wealth of expertise to every project! From our leadership to our frontline staff, we maintain the highest standards of professionalism, ensuring that our clients receive exceptional...

  • Accounts Receivable

    4 weeks ago


    Richmond, Canada The Radius Group Full time

    **ABOUT US** We are an **award-winning organization**, with 75 years under our belt, dedicated to keeping communities safe in the areas of fire protection, security, and life safety. We currently have over 230 talented individuals across 4 business units - Richmond (our Headquarters), Calgary, Toronto and Texas. Our Finance Team is an integral part of our...


  • Richmond Hill, Canada Ark Marketing Performance Full time

    _ARK Marketing Performance_ is a promotional marketing company that has been at the forefront of the industry for the past three years. Our team comprises experienced professionals who bring a wealth of expertise to every project! From our leadership to our frontline staff, we maintain the highest standards of professionalism, ensuring that our clients...