![FDR Ltd Group of Companies](https://media.trabajo.org/img/noimg.jpg)
Collections Specialist
2 weeks ago
Job Type: Full Time, Permanent, On site (No remote work)
Job Location: 40 West Wilmot Street, Richmond Hill
Hours: 40 hours
**Salary**: Competitive salary and health benefits plus commission and bonuses.
Required Hours:
Monday: 8:30 am - 5:00 pm
Tuesday: 8:30 am - 7:30 pm
Wednesday: 8:30 am - 5:00 pm
Thursday: 8:30 am - 5:00 pm
Friday: 8:30 am - 4:00 pm
Plus ONE mandatory Saturday shift per month: 8:30 am - 12:00 pm
- Conduct inbound and outbound calls, related to negotiating payments, updating customer information, and other customer service inquiries.
- Negotiate payment terms and methods using critical thinking and probing questions to overcome objections.
- Maintain compliance by use of proper policy, procedures, and scripts.
- Accurately record all details of communications and activities within the system.
- Proactively monitor and investigate accounts to locate pertinent information to aid collection.
- Identify cases for special handling according to company criteria, including legal actions and asset attachment.
- Maintain a clean and secure work environment.
- Ensure collection goals are obtained.
**Qualifications**:
- Strong negotiation and customer service skills
- Detail-oriented, organized, efficient and able to multi-task
- Proficient computer skills with working knowledge of MS Word, MS Excel, and MS
Outlook
- Superior oral and written communication skills
- Experience using third-party bank database systems an asset
- A collection or sales background is an asset
- Bilingualism is an asset
**Benefits**:
- Competitive salary, paid training, and a commission structure
- Incentives and monthly contests: prizes, trips, rewards, employee appreciation and bonuses
- Group Benefits (health, life, dental insurance plan - for full time employees)
- Career advancement and promotional opportunities
Seize the opportunity to advance your career in financial services
We provide a great opportunity to work in a progressive and thriving industry. Our business is rapidly growing, and we are seeking call centre agents to be our brand ambassadors. If you have an eye for detail, strong verbal communication skills, with the ability to multitask, FDR would like to hear from you. In our dynamic and rapidly changing environment we are looking for individuals who exude an enthusiastic and positive attitude ready to work towards a target and maintain our superior customer experience. We also provide a comprehensive training program.
Learn new skills, advance your career, and achieve success Come be a part of a winning team
**Job Types**: Full-time, Permanent
**Salary**: $2,900.00-$3,600.00 per month
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your salary expectation?
- If selected for this role, how soon would you be able to join?
**Experience**:
- Debt Collections: 1 year (required)
**Language**:
- Fluent English (required)
Work Location: One location
-
Collections Specialist
2 days ago
Richmond Hill, Ontario, Canada Progressa Financial Inc. Full timeA little about us Progressa is a Canadian lender focused primarily on nonprime and nearprime consumers. Our online technology platform allows us to provide our customers with a seamless borrowing experience, and our datadriven underwriting approach allows us to quickly work through complex financial situations with ease. By paying bills directly for our...
-
Collections Specialist
1 week ago
Richmond Hill, Canada Open Text Corporation Full time**Collections Specialist**: - Req id: 37916- Richmond Hill, ON, CA**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity**: **You...
-
Collections Specialist
2 weeks ago
Richmond, Canada Arrow Speed Controls Ltd. Full timeWe are seeking a motivated and energetic individual to join our team of professionals as a Collections Specialist, reporting to Corporate Controller, Accounting & Finance. **What the position will be doing**: - Responsible for resolving internal and external account queries, the Collections Specialist is expected to monitor client accounts and notify...
-
Collections Specialist
2 days ago
Richmond, British Columbia, Canada Arrow Speed Controls Ltd. Full timeWe are seeking a motivated and energetic individual to join our team of professionals as a Collections Specialist, reporting to Corporate Controller, Accounting & Finance.What the position will be doing:Responsible for resolving internal and external account queries, the Collections Specialist is expected to monitor client accounts and notify clients when...
-
Collections Specialist
2 weeks ago
Richmond, Canada Arrow Speed Controls Ltd. Full time**What the position will be doing**: - Responsible for resolving internal and external account queries, the Collections Specialist is expected to monitor client accounts and notify clients when payments become overdue. Overall responsibility for the collection of accounts receivables lies with the Collections Specialist. Typical duties include: -...
-
Collections Specialist
2 months ago
Richmond, Canada Arrow Speed Controls Ltd. Full time**What the position will be doing**: - Responsible for resolving internal and external account queries, the Collections Specialist is expected to monitor client accounts and notify clients when payments become overdue. Overall responsibility for the collection of accounts receivables lies with the Collections Specialist. Typical duties include: -...
-
Collections Specialist
1 month ago
Richmond Hill, Canada FDR Ltd Group of Companies Full time**POSITION: BANK / GOVERNMENT / MINISTRY OF FINANCE COLLECTIONS SPECIALIST** The duties of a Collections Specialist include collection calls in a fast-paced goal-oriented collections department. Agents will be required to contact consumers via telephone and are accountable for reducing delinquency for assigned overdue accounts. During the process,...
-
Collections Specialist
4 weeks ago
Richmond Hill, Canada FDR Ltd Group of Companies Full time**POSITION: GOVERNMENT / MINISTRY OF FINANCE COLLECTIONS SPECIALIST** The duties of a Collections Specialist include collection calls in a fast-paced goal-oriented collections department. Agents will be required to contact consumers via telephone and are accountable for reducing delinquency for assigned overdue accounts. During the process, collectors must...
-
Collections Specialist
1 month ago
Richmond Hill, Canada FDR Ltd Group of Companies Full time**POSITION: GOVERNMENT / MINISTRY OF FINANCE COLLECTIONS SPECIALIST** The duties of a Collections Specialist include collection calls in a fast-paced goal-oriented collections department. Agents will be required to contact consumers via telephone and are accountable for reducing delinquency for assigned overdue accounts. During the process, collectors must...
-
Collections Specialist
2 weeks ago
Richmond Hill, Canada FDR Ltd Group of Companies Full time**POSITION: GOVERNMENT / MINISTRY OF FINANCE COLLECTIONS SPECIALIST** The duties of a Collections Specialist include collection calls in a fast-paced goal-oriented collections department. Agents will be required to contact consumers via telephone and are accountable for reducing delinquency for assigned overdue accounts. During the process, collectors must...
-
Collections Specialist
2 weeks ago
Richmond Hill, Canada FDR Ltd Group of Companies Full time**POSITION: GOVERNMENT / MINISTRY OF FINANCE COLLECTIONS SPECIALIST** The duties of a Collections Specialist include collection calls in a fast-paced goal-oriented collections department. Agents will be required to contact consumers via telephone and are accountable for reducing delinquency for assigned overdue accounts. During the process, collectors must...
-
Collections Specialist
2 weeks ago
Richmond Hill, Canada FDR Ltd Group of Companies Full time**POSITION: BANK / GOVERNMENT / MINISTRY OF FINANCE COLLECTIONS SPECIALIST** The duties of a Collections Specialist include collection calls in a fast-paced goal-oriented collections department. Agents will be required to contact consumers via telephone and are accountable for reducing delinquency for assigned overdue accounts. During the process,...
-
Collections Specialist
4 weeks ago
Richmond Hill, Canada FDR Ltd Group of Companies Full time**POSITION: GOVERNMENT / MINISTRY OF FINANCE COLLECTIONS SPECIALIST** The duties of a Collections Specialist include collection calls in a fast-paced goal-oriented collections department. Agents will be required to contact consumers via telephone and are accountable for reducing delinquency for assigned overdue accounts. During the process, collectors must...
-
Collections and Credit Specialist
2 weeks ago
Richmond, Canada Arrow Speed Controls Ltd. Full timeWe are seeking a motivated and energetic individual to join our team of professionals as a Collections and Credit Specialist. **What the position will be doing**: - Responsible for resolving internal and external account queries, the Collections Specialist is expected to monitor client accounts and notify clients when payments become overdue. Overall...
-
Credit & Collections Specialist
3 weeks ago
Richmond, Canada Versacold Full timeVersaCold is a food-first supply chain company with one of North America’s largest cold chain networks. We're dedicated to ensuring the safety, quality and freshness of the food families eat. With 65 years of experience, we collaborate as entrusted partners to maintain cold chain integrity and deliver customized solutions to complex business challenges....
-
Merchant Services Collections Specialist Iv
3 days ago
Richmond Hill, Ontario, Canada JPMorgan Chase Bank, N.A. Full timeAs a Merchant Collections Specialist, you will be responsible for the collection of credit card chargebacks, fees, as well as other disputed cardholder items. You will locate and contact Merchants by telephone and mail, handle skip-tracing assignments, assess the severity of delinquency, and make decisions based on the firm's established criteria. You will...
-
Accounts Receivable Credit
4 weeks ago
Richmond Hill, ON, Canada Bento Sushi Full timeACCOUNTS RECEIVABLE SPECIALIST Head Office: 25 Sims Crescent, Unit 1, Richmond Hill ON L4B 1C9 | Hybrid role. Create credit notes from the system and arrange for approval as per approval policy. Processing and posting customer credits related to rebates, allowances, freight, unloading, and other credits. Coordinating follow-ups on aged...
-
Senior Collector
4 weeks ago
Richmond Hill, ON, Canada Financial Debt Recovery Ltd. Full timeFinancial Debt Recovery Ltd. is a leading single provider for all corporate credit and revenue management needs, focused on collection services for accounts in a working environment where collectors are motivated and encouraged to perform. An on-going training program focuses on ensuring their successes. We are currently growing our Richmond Hill operations...
-
Technical Support Specialist
2 months ago
Richmond Hill, Canada TP-LINK CANADA INC. Full timeJob Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...
-
Technical Support Specialist
2 months ago
Richmond Hill, Canada TP-LINK CANADA INC. Full timeJob Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...