Associate Manager, Global Product Management

6 days ago

Dartmouth, Canada DSM Full time

**Associate Manager, Global Product Management**

**Dartmouth, Canada**

**Onsite**

As Associate Manager, Global Product Management your role is to enable a smooth portfolio management for all operational activities related to the portfolio. You will closely work with Product Directors and across functions to take charge of documentation related topics including customer support, cross-portfolio operational support, change management activities and customer notifications.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

**Responsibilities**:

- Collaborate with Product Management to draft and standardize PIB documentation.
- Provide cross-portfolio operational support, addressing regional inquiries.
- Manage customer requests via CRM, aligning with Product Management responsibilities.
- Lead change management initiatives and oversee operational lifecycle processes.
- Review, update, and maintain master data, including product and pack code creation.
- Coordinate customer notifications, accounting for 20% of the role.

**We bring**:

- The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
- A flexible work environment that empowers people to take accountability for their work and own the outcome.
- A culture that prioritizes safety and well-being, both physically and mentally.
- A firm belief that working together with our customers is the key to achieving great things.
- An eagerness to be one team and learn from each other to bring progress to life and create a better future.
- A space to grow by encouraging and supporting curiosity and an open mindset

**You bring**:

- Bachelor’s degree preferred
- Comprehensive understanding of DSM-Firmenich's organizational structure and a well-established professional network.
- Proficient in system management, including TrackWise and master data management.
- In-depth knowledge of DSM-Firmenich's product portfolio.
- Exceptional administrative skills with a strong ability to manage tasks efficiently.
- Capable of working independently while fostering meaningful connections.
- Highly detail-oriented with a keen eye for precision.

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

**About dsm-firmenich

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