Workforce Manager Service Consultant/Consultant

1 month ago


Dartmouth, Canada ADP Full time
p>ADP is hiring a Workforce Manager Service Consultant.In this role you, as a Workforce Manager Service Consultant, will be responsible for servicing a portfolio of client accounts and ensuring their usage of the Workforce Manager product is at ease and optimal. You will combine your technical abilities and analytical skills to solve complex problems in our clients’ day-to-day operations.A Workforce Manager Service Consultant configures and optimizes the Workforce Manager interfaces and serves as an expert within the Time and Attendance domain.A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We serve over 1 million clients in 140 countries with over 62,000 associates worldwide.Solve such challenges while building long term trust.Take ownership of the client configuration and work with other teams to deliver best in class service.Be a team player who seeks to understand the business and asks questions to other members of the client project team, sales, and client service.Resolve software and hardware questions for clients using Workforce Manager and other ADP Time and Attendance products.Proven track record of delivering excellent customer service.Experience in servicing a portfolio of clients. (Payroll, Benefits, Time & Attendance preferred.)Attention to detail and excellent time management skills.Bilingual – French English We take care of one another and offer support for your well-being.Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program. With operations around the world, exciting new networking opportunities abound.Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve.

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