Sales Account Manager

5 months ago

Dartmouth, Canada J-Squared Technologies Inc. Full time

**DEFENCE MARKET SALES ACCOUNT MANAGER (GLOBAL)**

**Job Type**: Permanent

**Available Locations**: Ottawa | Toronto | Halifax | Remote/Other (open to other Canadian locations)

Leading the charge of developing **cutting edge hardware systems**. Collaborative and **highly skilled cross-functional team**. **Shaping the future of computing** in key industries, turning ideas into reality. That is what we do at J-Squared.

Are you **passionate about using disruptive technology **to solve problems previously unachievable? Are you **excited about the latest innovations **that are allowing us to create more powerful hardware in smaller form factors? Do you like getting your hands dirty while **driving results and collaborating with colleagues**? If this interests you, then we have an opportunity waiting for you

**What will your typical day look like?**

As the Global Sales Account Manager for the Defence market, you will be responsible for driving sales and account activity for J-Squared’s Octagon Systems product family. This includes managing the existing customer base, while growing the business into new markets and accounts. You will work with a cross-functional team, including customer service, technical support, and engineering to ensure customer success and satisfaction.

Specifically, your responsibilities will include:
1) Sales Planning and Growth.
- Developing sales strategies to increase business/sales revenue and design wins.
- Identify potential customers to generate new business opportunities as well as grow existing business.
- Identifying industry trends and how they can inform our product roadmap and key features.

2) Account and Stakeholder Management:

- Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Acting as the primary point of contact for sales-related communications and inquiries while managing stakeholder expectations.
- Negotiating sales, strategizing key opportunities, and driving revenue.

3) Management and Execution:

- Forecasting and tracking key account metrics.
- Summarizing and communicating key results and activities to leadership.
- Actioning next steps and tasks in a timely fashion with internal and external stakeholders.
- Collaborate with internal teams (such as customer service and technical support) facilitate customer needs.

4) Technical Expertise:

- Possess a strong understanding of hardware electronic systems and components.
- Maintaining updated knowledge of company products and services.

**About Our Team**

J-Squared has over **30 years of experience excelling in operationally demanding performance environments**. Our ruggedized products and solutions are innovative, needs driven, and focused on quality and reliability. Our Octagon Systems line of products is a **global leader in rugged computer systems** built for use in extreme environments such as mining, defence & military, transportation, and marine. We architect and manufacture systems that work no matter what.

J-Squared’s significant growth has resulted in the company expanding its team to meet this increased demand.

**Enough About Us, Let’s Talk About You**
- 5+ years’ experience in sales, communications, or related fields
- Experience in the field of semiconductors, embedded systems, and high-tech industry in general
- Experience working with customers in the Defence end market or adjacent industries such as: public sector / government, security and surveillance, etc.
- Proficient in fostering strong customer relationships with key stakeholders and decision-makers within a customer account
- Ability to collect, track, and analyze large amounts of data
- Experience using CRM software such as JIRA, Trello, Pipedrive, PeopleSoft, etc.
- Proficient with basic office computer skills (Microsoft Word, Excel, Outlook; Google Suite)
- Possess strong technical document writing skills for RFPs and bid responses

Additionally, we are looking for someone who is:

- Highly motivated and energetic
- Strong problem-solving skills and strategic thinking ability
- Excellent team player with strong communication and collaboration skills
- Valid driver’s license
- Able to obtain and maintain a positive Controlled Goods Assessment

**Take The Next Step**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Application question(s):

- Please indicate if you have experience working with customers in any of the following end markets: Defense, Industrial, Transportation, Mining, Aerospace, Healthcare, Research Labs
- Provide how many years of experience (if any) that you have in the field(s) of semiconductors, embedded systems, or the high-tech industry in general.

**Education**:

- Bachelor's Degree (pre

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