Bilingual Customer Service Representative

6 months ago

Montréal, Canada TTEC Full time

Bilingual Customer Service Representative - German-English - Work from Home in Canada

Bringing smiles is what we do at TTEC... for you and the customer. As a **Bilingual Customer Service Representative speaking German and English** working remotely **in Canada**, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

This position is open to residents of British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Ontario, Quebec, and Saskatchewan.

**What You'll be Doing**

Do you have a passion for helping others? Do you enjoy understanding the needs of the customer and providing them with new recommendations and solutions? Are you results oriented? Whether it's getting answers for customers quickly, consulting on products with compassion or upselling solutions for their issues with a smile, you'll be the difference between their customer experience being just average to an exceptional one.

You'll report to your team leader. Seek to understand is one of our core values and working in a global company means working with teammates from around the world. As it's important we understand one another, speaking English is required so that we can communicate with each other wherever we are.

**During a Typical Day, You'll**
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Understand customers' needs and provide alternative solutions including upselling products or services

**What You Bring to the Role**
- Ability to read, write, and speak German and English. In this role you will be interacting with global customers and coworkers whose primary language is German or English.
- 6 months or more of customer service experience
- High school diploma or equivalent
- Computer experience
- Must already reside in one of the following Canadian provinces: British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec and Saskatchewan. Not eligible in Alberta.

**What You Can Expect**
- All positions are remote and full-time
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit for more information.

**About TTEC**

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

**Primary Location**: : CA-Quebec-Montreal AtHome - 05421
**Job**: : _Customer Care Representative

  • Bilingual Customer Service Representative

    5 months ago

    Montréal, Canada Pet Care Montreal Full time

    **Bilingual Customer Care Representative** Are you a pet lover with exceptional communication skills in both English and French? Join our dedicated team at Les Anges Gardiennes, a leading pet care company located near Saint Henri Metro. We are seeking a passionate and empathetic Bilingual Customer Care Representative to provide top-notch service to our...

  • Bilingual Customer Service Representative

    5 months ago

    Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - French-English - Work from Home in Canada Bringing smiles is what we do at TTECfor you and the customer. As a **Bilingual Customer Service Representative speaking French and English** working remotely **in Canada**, you’ll be a part of creating and delivering amazing customer experiences while you also...

  • Bilingual Customer Service Representative

    5 months ago

    Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - Mandarin-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service Representative** speaking Mandarin and English working remotely in **Canada**, you’ll be a part of bringing humanity to...

  • Bilingual Customer Service Representative

    5 months ago

    Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - Spanish-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a** Bilingual Customer Service Representative** **speaking Spanish and English** working remotely **in Canada,** you’ll be a part of bringing humanity to...

  • Bilingual Customer Service Representative

    6 months ago

    Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - French-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service Representative - French-English** working **remotely in Canada**, you’ll be a part of bringing humanity to business....

  • Bilingual Customer Service Representative

    6 months ago

    Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - Dutch-English - Work from Home in Canada Bringing smiles is what we do at TTEC... for you and the customer. As a **Bilingual Customer Service Representative speaking Dutch and English **working remotely** in Canada**, you'll be a part of creating and delivering amazing customer experiences while you also...

  • Bilingual Customer Care Representative

    6 months ago

    Montréal, Canada Staples Full time

    **Bilingual Customer Care Representative - 1260896** **Bilingual Customer Care Representative (12 Month Contract)** **Staples is business to business. **You’re what binds us together. Staples Promotional Products is the world's most trusted source for branded merchandise. As an unprecedented 11-time winner of the Distributor of the Year Award and the...

  • Bilingual Customer Service Representative

    5 months ago

    Montréal, Canada Levitt Safety Full time

    If you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you! We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to...

  • Bilingual Customer Service Representative

    5 months ago

    Montréal, Canada Keir Surgical Full time

    **Représentant(e) du service à la clientèle bilingue** Mobile Instrument Service & Repair (MISR) est une entreprise canadienne en activité depuis 1982. En tant que plus grande entreprise de réparation d’instruments chirurgicaux au Canada, MISR s’engage à être un partenaire complet pour la réparation et l’entretien préventif d’instruments...

  • Bilingual Customer Service Representative

    6 months ago

    Montréal, Canada STOITECH Full time

    **Are you passionate about exceptional customer service and an eye for detail? Are you a natural problem-solver who thrives in a fast-paced environment?** We're seeking a skilled Customer Service Representative to join our dynamic team in the growing** printing industry **. In this role, you'll be more than just a customer service rep - a** Project...

  • Bilingual Customer Service Representative

    6 months ago

    Montréal, Canada Vault Credit Corporation Full time

    Who we are Vault Credit Corporation offers a wide array of financial services such as mortgage, equipment leasing and lending products. Vault has a devoted team of experts with years of experience in both financial services and real estate. We deliver products and services that meet our borrowers' diverse needs quicker and easier than traditional...

  • Bilingual Customer Service Representative

    3 months ago

    Montréal, QC, Canada Groupe LavaSeco Full time

    We are currently seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. **Responsibilities**: - Handle and resolve customer needs and orders with professionalism - Collaborate with other team members to ensure efficient service - Maintain accurate records of customer interactions in our database - Assist in...

  • Bilingual Customer Service Representative

    4 weeks ago

    Montréal, QC, Canada Lexia Communications Inc. Full time

    **Lexia Communications Inc. is looking for a Full-Time Bilingual Customer Service Representative in Montréal, QC** **Must be Fluent in English and French** **Duties**: - Office Administrative duties - Dispatch duties - Organize files and keep month-to-month invoice records - Create/collect new and pending invoices from clients - Checking the schedule of...

  • Bilingual Customer Service Representative

    4 days ago

    Montréal, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Bilingual Customer Service Representative

    4 days ago

    Montréal, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Bilingual Customer Service Representative

    1 day ago

    Montréal, Canada Manulife Full time €23 - €25

    The Canadian Contact Center is seeking Bilingual Customer Service Representatives to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...

  • Customer Service Representative

    5 months ago

    Montréal, Canada Omega Holdings Full time

    **Duties/Responsibilities**: - Collects and enters orders for new or additional products or services. - Monitors customer orders while working with the purchasing department to ensure meeting customer requirements are met. - Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned...

  • Csr - Customer Service Representative Bilingual

    5 months ago

    Montréal, Canada Pet Care Montreal Full time

    _Bilingual Customer Service Representative_ - Location_: NDG - Saint Jacques **Company Overview**: We are a leading pet care service provider committed to delivering exceptional care for pets and outstanding customer service. Our services include pet sitting, grooming, and a specialized pet store catering to the diverse needs of our clients. We are...

  • Bilingual Customer Service Representative

    6 months ago

    Montréal, Canada Manulife Full time

    **The opportunity** Are you passionate about working with customers, building relationships, and being part of a growing business? Then we would love to have you join our Canadian Segment Contact Center as a **Bilingual Customer Service Representative**! With the customer being the main focus, this role will take a proactive approach to every customer...

  • Customer Service Representative

    5 months ago

    Montréal, Canada Omega Holdings Full time

    **Duties/Responsibilities**: - Collects and enters orders for new or additional products or services. - Monitors customer orders while working with the purchasing department to ensure meeting customer requirements are met. - Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned...