Bilingual Customer Service Representative

2 days ago


Montréal, Canada Robertson and Company Full time

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Introduction: Prime Hires is seeking a skilled Bilingual Customer Service Representative to join our client.

Contract Dates: 12 months with potential to extend
Pay Rate: $22 per hour
Business Hours: Monday to Friday (Hybrid)

Job Responsibilities:

- Repairing wire payments
- Ensuring wire payments are processed with no process errors
- Receiving payments in differing currencies and manually keying the funds into the correct currency in alignment with the customer’s bank account
- Working through their request queue with both speed and accuracy

Experience & Qualification Requirements:

- Excellent typing skills
- a speed of 50 words/minute at minimum
- Superb typing accuracy
- Strong communication skills

Personal Attributes:

- Strong attention to detail/ accuracy
- Critical thinking skills/ problem solving
- Good communication skills - written and verbal
- Willingness to learn
- Strong work ethic

**_**ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS**_**

**How to Apply**: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.



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