Food and Beverage Server

6 months ago

Gananoque, Canada The Gananoque Inn & Spa Full time

Work Term: Seasonal
- Work Language: English
- Hours: 30 to 44 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 to less than 7 months
- or equivalent experience
**Tasks**:

- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Prepare and serve specialty food at customers' tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Describe and advise on wine selection
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Order and maintain inventory of wines and wine glassware
- Perform sensory evaluation of wines
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Train staff
- Assist clients/guests with special needs
- Provide customer service
**Certificates, licences, memberships, and courses**:

- Food and beverage server trade certificate
- Smart Serve
- Safe Food Handling certificate
**Computer and technology knowledge**:

- Point of sale system
**Security and safety**:

- Criminal record check
**Transportation/travel information**:

- Own transportation
- Own vehicle
**Work conditions and physical capabilities**:

- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Overtime required
- Physically demanding
- Standing for extended periods
- Work under pressure
**Weight handling**:

- Up to 13.5 kg (30 lbs)
**Own tools/equipment**:

- Uniform
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
**Financial benefits**:

- Gratuities

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