Customer Service Administrator

6 months ago


Winnipeg, Canada Toba Sportswear Full time

**Toba Sportswear**

Customer Service Administrator Employment Opportunity

**Come join our Team**

Are you detail-orientated, organized, and passionate about customer service? Do you thrive in a fast-paced environment and possess excellent communication skills? If so, we have an exciting opportunity for you to join our team as a Customer Service Administrator.

**Who we Are**:
Toba Sportswear is a wholesale distributor of blank apparel to the imprintable sportswear industry. Toba Sportswear supplies screen printers, embroiderers, promotional products distributors, and sportswear retailers with a full line of activewear, corporate casualwear, and accessories for all embellishment needs. Located in Winnipeg, Canada, we have been serving the central Canada region since 2003. The goal of Toba Sportswear is to provide an extensive product line at competitive prices, all while offering exceptional customer service.

This is a full-time (M-F) on-site Customer Service Administrator role based in Winnipeg, MB. The Customer Service Administrator will be responsible for responding to customer inquiries, processing orders and returns, and maintaining a high level of customer satisfaction. The Customer Service Administrator will also need to maintain accurate records of customer interactions and update customer accounts as needed.

**Key Responsibilities**:
As a Customer Service Administrator, you will be an integral part of our team, responsible for the following key duties:

- Answering incoming calls and providing prompt, courteous, and efficient customer service.
- Directing calls to the appropriate department or team member.
- Taking customer orders accurately and ensuring all relevant information is captured.
- Collaborating with internal teams to ensure a seamless customer experience.
- Maintaining detailed and accurate records of customer interactions.
- Compile purchase orders, customer notes, and documents for invoicing.
- When required, work directly with the team to assist in day-to-day operations.

**Requirements**:

- Proven experience in an administrative role and/or customer service support role.
- Strong English verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to work independently and as part of a team.
- Exceptional problem-solving skills and a customer-centric mindset.
- Outlook, and Excel)
- Social media experience is considered an asset, but not required.

**Salary**: $19.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)

Ability to Commute:

- Winnipeg, MB (required)

Work Location: In person



  • Winnipeg, Canada eCom Customer Care Full time

    **We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...


  • Winnipeg, Canada Toba Sportswear Full time

    **Toba Sportswear** Customer Service Administrator Employment Opportunity **Come join our Team!** Are you detail-orientated, organized, and passionate about customer service? Do you thrive in a fast-paced environment and possess excellent communication skills? If so, we have an exciting opportunity for you to join our team as a Customer Service...


  • Winnipeg, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...


  • Winnipeg, Canada Canadian Tool & Die Ltd. (The CTD Group) Full time

    The Company Established in 1947 and located in Winnipeg MB, Canadian Tool & Die is a leading North American manufacturer and supplier of Hydraulic Welded Cylinders, Hubs, Spindles, Wheels & Tire Assemblies, Implement Hitches, Safety Chains, Custom Grey & Ductile Iron castings supported by full Custom Machining services. The company has a reputation for...


  • Winnipeg, Canada Insight Service Solutions Full time

    **Benefits**: Competitive salary Training & development Wellness resources Do you love connecting with customers and helping a business run like a well oiled machine? **Position Title**: Administrative Coordinator Do you thrive at being the first contact for customers? Building rapport and discovering their needs? Can you focus on the important tasks and...


  • Winnipeg, Canada Mr. Streamer Full time

    Administration Assistant/Customer Service Representative/Reception Permanent Position - Guaranteed 40 hours per week Monday-Friday 8am-4:30pm Wage: $17-19 per/hour (Based on experience, and fit) Mr. Streamer is looking for an experienced, creative, organized individual to be our Administrative Assistant Mr. Streamer is a promotional products company that...


  • Winnipeg, Canada Insight Service Solutions Inc Full time

    **Benefits**: - Competitive salary - Training & development - Wellness resources **Do you love connecting with customers and helping a business run like a well oiled machine?** **Position Title: Administrative Coordinator** Do you thrive at being the first contact for customers? Building rapport and discovering their needs? Can you focus on the...


  • Winnipeg, Canada AXIS Inspection Group Full time

    **About us** AXIS Inspection Group is a small business in Winnipeg, MB R3T 5S8. We are professional, agile, professional, and our goal is to be an industrial solutions provider serving North America. Our work environment includes: - Modern office setting - Food provided '''Responsibilities''' - Serve as the first point of contact for visitors and...

  • Customs Administrator

    2 weeks ago


    Winnipeg, Canada Bison Transport Full time

    As a **Customs Administrator**, **you will be a key player in supporting our customs-related issues and programs. Working closely with your team, you will use your exceptional customer service skills to build relationships with, and give support to, our Drivers, the customs brokerage community, and US and Canadian Customs agencies. **Specific...

  • Parts/service Admin

    7 months ago


    Winnipeg, Canada Greatwest Maintenance Service Full time

    Are you an organized and detail-oriented individual with a passion for customer service? Greatwest Maintenance is currently seeking a dedicated professional to join our team as a Service and Parts Administrator. In this role, you will play a crucial part in supporting both our service and parts departments, ensuring efficient operations and excellent...


  • Winnipeg, Canada Leo's Sales & Service Ltd. Full time

    Leo’s Sales & Service Ltd. is seeking an Administrative Assistant for our Winnipeg, Sturgeon Road location. As an independently owned Case IH dealer, we have proudly served Manitoba’s farming and agriculture community since 1940. We offer our team: - Full-time employment - Competitive wages/Overtime Opportunity - Opportunities for career growth and...


  • Winnipeg, Canada Gwen Secter Creative Living Centre Full time

    **About us** Gwen Secter Creative Living Centre is a small business in Winnipeg, MB R2V 1Y3. We are professional, agile, and professional. Our work environment includes: - Modern office setting - Food provided - Food provided - Work-from-home days Job Overview: **Responsibilities**: - Perform general clerical duties including data entry, filing, and...

  • Customs Administrator

    2 weeks ago


    Winnipeg, Canada Bison Transport Full time

    As a Customs Administrator, you will be a key player in supporting our customs-related issues and programs. Working closely with your team, you will use your exceptional customer service skills to build relationships with, and give support to, our Drivers, the customs brokerage community, and US and Canadian Customs agencies.Specific responsibilities...


  • Winnipeg, Canada Leo's Sales & Service Ltd. Full time

    Leo’s Sales & Service Ltd. is seeking an Administrative Assistant for our Winnipeg, Sturgeon Road location. As an independently owned Case IH dealer, we have proudly served Manitoba’s farming and agriculture community since 1940. We offer our team: - Full-time employment - Competitive wages/Overtime Opportunity - Opportunities for career growth and...


  • Winnipeg, Canada Kieu Auto Service Full time

    Job Summary: **Duties**: - Answer incoming phone calls and direct them to the appropriate person or department - Data entry - Take pictures online new arrival vehicle and post online for sales - Assist with administrative tasks such as filing, photocopying, and data entry - Maintain a clean and organized reception area - Receive and distribute mail and...


  • Winnipeg, Canada TNT Tree Service Ltd. Full time

    _Term Position - 6 months full time covering a mat leave with opportunity for ongoing part time_ - **About Us**:_ Our core values of Teamwork, Respect, Education and Excellence guide us in providing the highest quality tree services to our clients in Winnipeg and the surrounding areas. This position is 95% remote 5% in person. - **Core...


  • Winnipeg, Canada ProWide Parcel Service Full time

    We are a local small business in a fast paced industry seeking a Customer Service Representative. In this position, you will be the main contact for customers on various requests in a timely manner and working with our operations team to ensure daily targets are met and exceeded in an efficient manner. This position requires a high level of organization,...


  • Winnipeg, Canada Wallace Perimeter Security Full time

    **About the Company** The W2 Group of Companies (“W2”) is a collection of privately owned companies including Wallace & Wallace Fences and Doors, Wallace Perimeter Security, and New West Metals. Wallace & Wallace Fences and Doors is Manitoba’s leading fence, door and perimeter security builder, and We are looking for a detail-oriented and proactive...


  • Winnipeg, Canada Eco Medical Equipment Full time

    **Our Purpose** At ECO Medical Equipment, our purpose is to contribute to exceptional outcomes for our clients. We have been providing our clients with the right solutions and excellent service for over 40 years. At ECO, our vision is to be Canada’s largest, most trusted, family-owned provider of homecare, mobility, and accessibility solutions. Our team...


  • Winnipeg, Canada Lifemark Full time

    Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. As a Customer Service Representative , you are passionate about your work and perform with a high level of energy, reliability and pride. Customers and coworkers alike...