Office Manager

4 months ago

Richmond, Canada Carleton Environmental Services Full time

Carleton Environmental Services (CES) is a family owned and operated business located in rural south

Ottawa. We have proudly served the community, providing expert and trustworthy waste management

services in Ottawa and surrounding areas since 1957. Our waste management services include

commercial and residential septic pumping services, portable toilet rental and grease trap servicing and

maintenance. The CES team is a customer service focused and committed to providing timely, superior

services and products for our clients.

Our office team is responsible for responding to customer inquiries and concerns, booking service calls,

organizing service calls routes and invoicing. Our Operations Team of waste management specialists is

responsible for completing the service call. Collectively, these two teams work to provide professional

and high-quality service for our customers.

We are currently looking for a Full-Time Office Manager to join our team. The Office Manager will be

responsible for overseeing and streamlining office procedures. The Office Manager will be supervising

the Office Team employees; currently 2 Dispatchers/Administrators and 1 General Operations Manager,

but this can be fewer or more employees at times. The Office Manager will be reporting directly to the

CES President. Specific duties will include (not limited to):

- Strategizing and implementing systems to ensure seamless and efficient office work flow.
- Monitoring the office team activities to ensure that all office duties are completed on time and

to a high work standard
- Overseeing Office Team attendance, including providing coverage during absence and holidays
- Hiring, disciplining with documentation and termination for the Office Team
- Resolving Office Team employee relation issues as they arise in order to help maintain a

professional and healthy work environment
- Ensuring office documentation, employee files, training, service records, etc. are up to date.
- Responding to information requests from CES Bookkeeper (ie. Payroll, invoices, etc.)
- Procuring equipment and office supplies
- Other duties at the request of the CES President

**Qualifications**:

- Experience in customer service environment
- Experience in managing an office environment
- Strong inter-personal and leadership skills
- Solid organizational and planning capabilities, with exceptional attention to detail
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office (ie. Outlook, Work, Excel) and Quickbooks
- Ability to learn new software

Hours
- Monday to Friday, 08:00 A.M. to 5:00 P.M.

Salary
- $25.00 per hour; Negotiable depending on experience and skills
- Benefits after 3 months of employment

above.

**Salary**: $18.00-$25.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Richmond, ON K0A 2Z0: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Language**:

- English (preferred)

Work Location: In person

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