Payroll Onboarding Manager

6 months ago

Halifax, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

**The Opportunity**

The **Payroll Implementation Manager **opportunity is an individual contributor position and contributes to the overall success of **John Hancock Retirement **by managing the onboarding of the **payroll process **and **payroll interfaces **to the John Hancock’s Enterprise/TRS platform. They focus on supporting the finalization and transition of implementation payrolls to the online payroll tool and in-force payroll team.

**Responsibilities**
- Manage relationship with the client and client’s payroll provider to establish a payroll feed, set up the payroll interface(s) recordkeeping system and confirm integrity of test files sent during conversion.
- Manage internal relationships during conversion with Project Managers, Sales, Relationship Management and Client Services.
- Participate in internal and external conversion project team meetings.
- Focus on escalated payroll plans and issues that are impacting the implementation timeline and ensure they are resolved before handing off to the in-force payroll team.
- Process payrolls and serve as main payroll contact for “live” clients that have not yet transitioned to the in-force payroll administration team.
- Act in a project manager role and have ownership of in-force plan payroll provider changes.
- Attend training as required to stay current with system and product enhancements and process changes or improvements.
- Assist with procedure development and management.
- Responsibilities may also include completion of new plan set up on the recordkeeping platform.

**How will you create impact?**

Payroll Implementation Manager team members report to the Implementation Operations Manager and are first line of communication with clients and vendors all matters payroll onboarding. This team supports established clients who incur changes within existing payroll.

**What motivates you?**
- You obsess about customers, listen, engage, and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What are we looking for?**
- US Retirement, Implementation, Payroll Operations or Client Service experience.
- Project Management experience.
- University degree or related experience required.
- Accountability: Manages own performance, priorities, and outcome. Takes personal accountability when acting on all customer requests or issues.
- Client/customer facing experience required.
- Outstanding oral and written communication skills and interpersonal skills.
- Ability to adapt to technology.
- Strong analytical/problem solving skills.
- Demonstrate ability to work in a team environment.
- Ability to work effectively within geographically dispersed team, leverage knowledge across the organization.
- Demonstrated ability to multi-task and work in high volume, deadline oriented, fast paced environment.
- A keen desire to learn, understand the ‘why’.
- Experience with Microsoft Word, Excel, Salesforce and AWD.

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you.**
- Values-first culture: We lead with our Values every day and bring them to life together.
- Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
- Continuous innovation: We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity, and Inclusion : We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.

LI-JH
LI-Hybrid

**About Manulife and John Hancock**

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Ma

  • Payroll Onboarding Manager

    2 months ago

    Halifax, Canada Manulife Full time

    **The Opportunity** The **Payroll Onboarding Manager **opportunity is an individual contributor position and contributes to the overall success of **John Hancock Retirement **by managing the onboarding of the **payroll process **and **payroll interfaces **to the John Hancock’s Enterprise/TRS platform. They focus on supporting the finalization and...

  • Implementation Specialist, Payroll Onboarding

    7 months ago

    Halifax, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Onboarding Manager

    4 weeks ago

    Halifax, Canada Dash Hudson Full time

    Halifax, NS Customer Service Experienced Full-time **Benefits**: Health Insurance Dental Insurance Paid Time Off Flexible Work Retirement Plans Life Insurance Disability Insurance Employee Assistance Program Bonuses & Incentives Wellness Programs As an Onboarding Manager on the Customer Success team, your primary function is to guide prospects and customers...

  • Client Onboarding Specialist

    3 months ago

    Halifax, Canada ZayZoon Full time

    **Canada /** Calgary, Alberta /** Edmonton, Alberta /** Halifax, Nova Scotia /** Toronto, Ontario** **Success - Partner Success /** **Fulltime /** **Remote** **WHO WE ARE** **Our goal is to save ten-million hard-working employees ten-billion dollars.** We are a **values driven, well-funded,** and **fast-growing** Financial Technology and HR company. We...

  • HR & Payroll Administrator

    6 months ago

    Halifax, Canada Community Courier Full time

    **Job title** - Human Resources and Payroll Administrator_ **Reports to** - Assistant Controller_ - Director of Human Resources _ **Description** The HR and Payroll Administrator is responsible for all payroll duties within Micco Companies including liaison with ADP. In addition to serving as the main internal and external point of contact for HR related...

  • HR & Payroll Administrator

    6 months ago

    Halifax, Canada Community Courier Full time

    **Job title** - Human Resources and Payroll Administrator_ **Reports to** - Assistant Controller_ - Director of Human Resources _ **Description** The HR and Payroll Administrator is responsible for all payroll duties within Micco Companies including liaison with ADP. In addition to serving as the main internal and external point of contact for HR related...

  • Onboarding and Training Manager

    6 months ago

    Halifax, Canada QRA Corp Full time

    **Company Introduction** We are looking for an Onboarding and Training Manager to help us work closely with our clients onboarding users and creating content for our QVscribe. Our customers span the Medical Device, Automotive, Oil & Energy, and Aerospace industries. They build complex and complicated systems that are almost always a blend of software and...

  • Payroll Coordinator

    7 months ago

    Halifax, Canada Eastlink Full time

    Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced...

  • Payroll Manager

    6 months ago

    Halifax, Canada Armour Group Full time

    **Strong work ethic. Detail Oriented. Problem Solver.** **Does this sound like you? If so, this position may be for you.** The Armour Group Limited is one of the leading hospitality, development and construction companies in Atlantic Canada. With its dedicated team of professionals, The Armour Group Limited continues a proud history of creating a sense of...

  • Payroll Manager

    6 months ago

    Halifax, Canada The Armour Group Limited Full time

    **Strong work ethic. Detail Oriented. Problem Solver.** **Does this sound like you? If so, this position may be for you.** The Armour Group Limited is one of the leading hospitality, development and construction companies in Atlantic Canada. With its dedicated team of professionals, The Armour Group Limited continues a proud history of creating a sense of...

  • Payroll and Benefits Manager

    5 days ago

    Halifax, Canada Metro Community Housing Association Full time

    **This position has the overall responsibility for aspects of the bi-weekly preparation and analysis of payroll for all unionized and non-union staff; as well as aspects of the associated accounting functions regarding payroll and benefits.** 6 month contract - with the possibility of extension. **Education**: Minimum 5 years experience and PCP designation...

  • Assistant Manager

    6 months ago

    Halifax, Canada Nova Scotia Health Authority Full time

    **Req ID**:180739** **Company: Nova Scotia Health** **Location: Halifax** **Department**:FI Payroll EZ & NZ** **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** **Status**:Management/Non Union** P**osition** **Posting Closing Date**:30-May-24** Nova Scotia Health is the largest provider of health services in Nova Scotia,...

  • Manager, Payroll

    6 months ago

    Halifax, Canada Nova Scotia Health Authority Full time

    **Req ID**:181638** **Company: Nova Scotia Health** **Location**:Central Zone - Site flexible within Zone** **Department**:FI Payroll CZ & WZ** **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** **Status: MGMT/NON-Union** **Management/Non Union** Position** **Posting Closing Date**:14-Jun-24** Nova Scotia Health is the...

  • Manager, Payroll

    2 months ago

    Halifax, Canada Nova Scotia Health Authority Full time

    **Req ID**:181638** **Company: Nova Scotia Health** **Location**:Central Zone - Site flexible within Zone** **Department**:FI Payroll** **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** **Status: MGMT/NON-Union** **Management/Non Union** Position** **Posting Closing Date**:13-Nov-24** Nova Scotia Health is the largest...

  • Manager, Payroll

    2 months ago

    Halifax, Canada Nova Scotia Health Authority Full time

    **Req ID: 181638** **Company: Nova Scotia Health** **Location: Central Zone - Site flexible within Zone** **Department: FI Payroll** **Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)** **Status: MGMT/NON-Union** **Management/Non Union Position** Nova Scotia Health is the largest provider of health services in Nova Scotia, with some...

  • Assistant, Onboarding and HR

    6 months ago

    Halifax, Canada IWK Health Centre Full time

    **Company**: IWK Health**: **Req ID**:164537 **Department/Program**:Recruitment and Employee Experience, People and Organization Development **Location**: Halifax **Type of Employment**:Permanent Hourly FT (100% FTE) x 1 position(s) **Start Date**: ASAP **Union Status**: Non-union, Management/Non Union Bargaining Unit **Compensation**: $22.9756**: -...

  • Payroll & Finance Coordinator

    2 months ago

    Halifax, Canada Dalhousie University Full time

    Position Information **Position Title** - Payroll & Finance Coordinator**Department/Unit** - Computer Science**Location** - Halifax, Nova Scotia, Canada**Posting Number** - S327-24**Employee Group** - NSGEU Local 77**Position Type** - Regular, On-Going**Duration of Contract (if applicable)** **Employment Type** - Full Time**Full-time Equivalency (FTE)** -...

  • HR & Onboarding Administrator

    2 months ago

    Halifax, Canada John Ross & Sons Ltd. Full time

    John Ross & Sons Ltd. Is a fourth generation, family owned, scrap metal recycler. The company is the largest scrap metal recycling facility in Atlantic Canada and has been in operation for over 70 years, primarily in Halifax. John Ross & Sons Ltd. Specializes in purchasing and processing all ferrous and non-ferrous scrap metals. We are currently seeking an...

  • Payroll Administrator

    6 months ago

    Halifax, Canada MOBIA Technology Innovations Full time

    Dartmouth, NS or Moncton, NB MOBIA is currently seeking a Payroll Administrator to join us as part of our Head Office Team in Dartmouth, NS. As a Payroll Administrator, you will play a major role in the payroll administration and compliance for our multi-provincial growing company. This is a 14 month term position. MOBIA Technology Innovations is a Systems...

  • Payroll Administrator

    7 months ago

    Halifax, Canada MOBIA Technology Innovations Full time

    Dartmouth, NS MOBIA is currently seeking a Payroll Administrator to join us as part of our Head Office Team in Dartmouth, NS. As a Payroll Administrator, you will play a major role in the payroll administration and compliance for our multi-provincial growing company. This is a 14 month term position. MOBIA Technology Innovations is a Systems Integration...