Program Coordinator

3 weeks ago


Calgary, Canada Kids Up Front Calgary Full time

**About Kids up Front**

Kids up Front Calgary is a not-for-profit organization that creates joy, promotes inclusion and strengthens communities by connecting children and families to enriching experiences. Thye have distributed over 648,000 tickets to Southern Alberta kids.

We are looking to fill a key role in our organization with an individual who is as energized about what we do as we are.

**Your Experience**

You are the perfect fit for Kids up Front if you:

- Have at least 3 years of experience in related role (administrative, program coordinator or customer service)
- Have strong skills in MS Word, Excel, and Outlook,
- Can build and maintain strong working relationships with internal and external stakeholders.

**The Position**

As the Program Coordinator with Kids Up Front, you will work closely with the Program Manager to ensure that every customer interaction is handled with care and professionalism. You are a self-starter who has a friendly and approachable attitude. The Program Coordinator will be responsible for general administrative and customer service tasks including but not limited to the following:

- Processing daily tickets for events using Kids Up Front tickets in/out procedures (data entry).
- Maintain and strengthen agency relationships with ticket contacts.
- Providing excellent customer service and support to donors, agencies, and volunteers.
- Provide support for programming and events.

**Why you want to work with us**

The hard-working people at Kids Up Front make a difference in the lives of those in our community. For us, it means focusing on providing our employees with the tools and training that they need to succeed. We are offering a salary plus a discretionary bonus and reimbursement for parking or benefits (your choice). We spend a lot of time doing very meaningful work, so we like to have lunches and team activities where we can get to know each other and take a break from the office. Getting the chance to put smiles on kids’ faces and make dreams come true

If this sounds like the right place for you, please submit your resume with a cover letter explaining your most challenging customer service issue and how you handled it.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$52,000.00 per year

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- Calgary, AB T2G 1A1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person


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