Coordinator, First- Generation Student Programs

3 weeks ago

Calgary, Canada The University of Calgary Full time

**Position Overview**

The **Student Success Centre** in **Student and Enrolment Services **is currently seeking a Full-time Limited Term **Coordinator, First-Generation Student Programs **for approximately 27 months.

Reporting to the Director, Student Success Centre, the Coordinator, First-generation Student Support holds expertise in the holistic and varied support needs of incoming and prospective students who are the first in their family to attend university. The Coordinator works collaboratively with Recruitment and local high schools within Treaty 7 territory and across various areas of the university to envision, plan and implement evidence-based programming that supports the individual success and transition of incoming first-generation students

**Position Description**

**Summary of Key Responsibilities**:
Program Coordination
- Working with a team of first-generation student support staff, develops and coordinates the implementation of the First-in-family Mentorship Program, regular workshops and events for first-year, first-generation students.
- Collaborates across the Registrar and Student Services teams and consulting with campus units and knowledge experts to develop programming that is accessible, equitable and inclusive and supports the academic success and wellbeing of students throughout their first year.
- Liaises with campus partners to design and implement an annual event for grade 10 high school students that promotes pathways to university for first-generation students within the province with the aim of creating awareness of educational pathways and establishing UCalgary as a welcoming institution, inclusive of all students. Facilitate the design and rollout of wayfinding advising for current and prospective students.
- Supports the administrative components and associated events for mentor programming, including intake and matching of first-year peer mentors, and the development of mentor opportunities for student volunteers through partnerships with Alumni services.
- In collaboration with the Centre of Career and Professional Development (CCPD), develop additional parent programming for first-generation parent audiences.
- Support the development of digital and print resources and promotional materials in collaboration with Marketing and Communications and key stakeholders.

Community Engagement, Partnerships and Collaboration
- Serves as the primary contact for first-generation student support programs, liaising directly and maintaining strong relationships with faculties and departments and external partners to ensure timely coordination and communication of program schedules and plans;
- Collaborates and builds strong partnerships with campus and external stakeholders to provide resources and supports based on prospective first-generation needs and their parents as well as current first-generation students throughout their degree
- Act as a resource and expert in student affairs and consults, engages in professional development and stays informed on current student issues, supports and resources, particularly in relation to first generation student populations.

Assessment, Evaluation and Reporting
- Establishes program goals in collaboration with the Student Success Centre First-generation program team and other stakeholders and creates and maintains records for accurate data reporting
- Coordinates assessment evaluation of First-generation programming, including the development and delivery of an annual comprehensive survey and an annual report
- Engages in annual review and assessment of all programming in relation to environmental scans and brings forward evidence-based recommendations to the First-generation team
- Works collaboratively with First-Generation Scholars Program working group to support pulse surveys and program reporting

Recruitment, Training and Supervision
- Recruits, trains, mentors and supervises student para-professionals
- Coordinates volunteer student support and training in collaboration with SSC staff for the first-generation mentorship program
- Coordinates onboarding and continued collaboration for community mentors
- Provides mentorship to students through Student and Enrolment Services (SES) mentorship and professional skill building programs

**Qualifications / Requirements**:

- 5 -7 years experience working within student affairs or related field required
- Master's degree in student affairs or a related field and /or experience working within a post-secondary or related setting an asset. A combination of education and work experience may also be considered
- Experience with planning and implementing mid to large-scale events required
- Experience with volunteer recruitment, training and management required
- Experience with supervision of para-professional staff required
- Demonstrated ability to manage and collaboratively engage others in large scale, ongoing projects
- Experience developing and implementing evidence-based programs and

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