Community Engagement Associate

4 weeks ago


Ajax, Canada Ajax Public Library Full time

**Position Summary**

**Education and Experience**
- Completed college diploma in a field relevant to current Library service delivery programs.
- Minimum six months’ relevant experience working in a programming delivery and community engagement environment.

**Position Responsibilities**
- Within the scope of the annual Programming and Community Engagement Plan, develops and executes a variety of programs and activities to encourage the use of the library’s services, including but not limited to: children’s, teen’s, and adult programs, special events, reading clubs, and school and community outreach.
- Conducts outreach to community-based organizations, schools, daycare centres, and community groups to promote the Library’s services, collections, programs and resources.
- At outreach events, performs library card registration and checks out library materials.
- Represents the Library on internal and external committees.
- Collects evaluation data of current programs. Supports the marketing of programs by providing information for publicity.
- Provides quality customer experience, responds to customer concerns and complaints and ensures that the Library is always profiled in a positive manner.
- Prepares reports and statistics as required.
- Maintains awareness of current and evolving public experience, through formal and informal education, offers excellent and proactive customer service, and builds community connections.
- Other library related duties as assigned.

**Preferred Skills**
- Ability to work effectively with customers of all ages and backgrounds; recognizing the needs of customers from a wide variety of cultural, economic, social and educational backgrounds.
- Excellent interpersonal, written, and verbal communication, and conflict resolution skills.
- Demonstrated ability to balance priorities and meet deadlines in a dynamic and fast-paced environment.
- Ability to travel, attend meetings and outreach events outside of the library facility, as needed.

**What’s In It For You**
- OMERS defined benefit pension package;
- Free on-site parking;
- Confidential Employee and Family Assistance Program (EFAP);
- Free employee membership to Town of Ajax Fitness Facilities;
- Engaged learning culture and professional development opportunities;
- Collaborative team members who are driven by the Library’s shared values and who are constantly inspired to do great work.

**We Value**
- **Intellectual Freedom**: We defend democratic principles, freedom of thought and expression.
- **Connection**: We facilitate connections to knowledge and to one another.
- **Inclusion**: We welcome people from diverse backgrounds and lived experiences.
- **Equity**: We strive to remove barriers and empower the entire community in pursuit of their goals and achievements.

**Application Information**:
**How to Apply**

**Contact and Use of Information**

**Diversity and Accessibility in the Workplace**

**Job Type**: Part-time

Pay: $27.42-$32.27 per hour

Expected hours: No more than 24 per week

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Flexible schedule
- On-site gym
- On-site parking
- Paid time off

Work Location: In person

Application deadline: 2024-12-06



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