Team Lead

6 months ago

Ajax, Canada Community Development Council Durham Full time

**Job title**:Team Lead - Information and Program Engagement Support

**Department**:Resettlement and Integration Services

**Reports to**:Manager, Durham Humanitarian Response Project

**Hours of work**:Rotating 8-hour shift schedule between 7:00 a.m. and 11:00 p.m.

**Job purpose**

Using Trauma-informed and Gender-Equity approaches, the Team Lead, Information and Program Engagement Support is responsible for assessing the needs of asylum claimants and temporary resident individuals and families by promoting the Durham Humanitarian Response Project's services, conducting outreach activities, coordinating information sessions and presentations on education, employment, health and housing-related topics for eligible clients.

Existing partnerships will be maintained, and new partners will be introduced to the project to help facilitate workshops and trainings. Individual and family inquiries will be addressed by providing case management, information, referrals and following up to help them resettle and navigate services in Durham. The Resettlement Housing Worker is responsible for assessing temporary resident individuals and families needs and providing support, guidance, information and referrals to services to help them to be settled and housed.

**Company Overview**

**Duties and responsibilities**

**Resettlement & Housing Services**
- Liaise with the Program Manager, Resettlement and Housing Workers to determine the emerging themes and needs identified by service users during needs assessment appointments.
- Use the themes to inform and select relevant workshop topics and trainings that are client-centred and address clients' resettlement/housing needs and interests.
- Utilize a client-centred, anti-oppression, anti-racism, trauma-informed, gender equity, and strength-based approaches to design the workshop agenda and activities.
- Provide clients with accurate information that addresses their immigration, financial, social, educational, recreational, etc., needs to support their resettlement journey in Canada.
- Provide client with culturally-sensitive resources and workshop handouts to aid in their resettlement and integration.
- Create a list of referral services based on the topics identified and presented on, including referrals support for Crisis intervention, counselling and translation services.
- Keep track of themes that emerge during workshop discussions, and clients’ interactions with other service providers to better cater to clients' needs.
- Assist the Manager with the on-call responsibilities over the weekend and evenings.

**Presentations and Information Sessions**
- Plan a diverse range of presentations and information sessions tailored to the needs and interests of asylum claimants and temporary resident individuals and families, ensuring cultural sensitivity and inclusivity.
- Research and partner with community agencies to facilitate presentations in a large group setting on topics such as settlement, rights and responsibilities as a citizen, housing, financial aid, education, and general living services, including health and public transportation.
- Effectively advertise the presentations, information sessions and other activities to the newcomer community through various communication channels, such as flyers, newsletters, and other promotional materials.
- Coordinate with community partners to deliver all the information sessions at three hotel sites.
- Navigate, build and maintain positive relationships with multiple existing stakeholders and establish new relationships with various public, private and non-profit stakeholders to create a comprehensive presentation rooster.
- Collaborate and engage with community members and local agencies to promote CDCD’s programs and services.
- Liaise with Durham Social Service sector stakeholders to promote project awareness and strengthen existing partnerships.
- Ensure program activities, presentations and information sessions comply with social and employment laws, such as the Occupational Health and Safety Act.
- Evaluate the success of events and activities through attendee feedback, workshop evaluation surveys, attendance numbers, and other metrics. Use findings to improve and refine future event planning efforts continually.
- Maintain workshop survey results, ensuring confidentiality. Results will be used to generate agency and funder reports.

**Community Engagement and Outreach**
- Develop and implement strategies to engage with local communities, including equity-deserving and equity-seeking groups, as well as grassroots organizations to promote awareness of resettlement services and foster collaboration.
- Organize and facilitate community forums, focus groups, and town hall meetings to gather feedback from community members and identify emerging needs and concerns.
- Establish partnerships with faith-based organizations, cultural associations, and ethnic media outlets to reach diverse communities and enhance access to info

  • Team Lead

    3 months ago

    Ajax, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a dedicated Shift Manager to oversee daily operations and lead a team of employees at beBee Professionals in Ajax, Canada.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train, mentor, and manage team members, providing ongoing feedback and coaching.Handle customer inquiries and resolve...

  • Waterproofing Team Lead

    3 weeks ago

    Ajax, Ontario, Canada Hydro-tek Full time

    Job DescriptionWe are seeking a highly skilled and experienced Waterproofing Team Lead to join our team at Hydro-tek.About the RoleThe successful candidate will be responsible for overseeing all aspects of our waterproofing operations, including supervising workers and projects, coordinating and scheduling activities, and ensuring that all tasks are...

  • Team Lead

    2 months ago

    Ajax, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a Team Lead - Shift Management to join our team at beBee Professionals. As a key member of our team, you will be responsible for supervising daily operations, ensuring efficient workflows and high-quality service.Key Responsibilities:Supervise daily operations, ensuring smooth workflows and high-quality service.Train, mentor, and manage team...

  • Team Lead

    2 months ago

    Ajax, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a Team Lead - Cleaning Services to join our team at beBee Professionals in [City], Canada. In this role, you will be responsible for leading our cleaning team and ensuring that all facilities meet the highest standards of cleanliness and hygiene.Key Responsibilities:Supervise and coordinate cleaning staff and daily activities.Inspect areas to...

  • Store Manager and Team Lead

    2 months ago

    Ajax, Ontario, Canada beBee Professionals Full time $45,000 - $60,000

    We are seeking a Retail Store Supervisor to lead our retail team and drive sales growth at beBee Professionals in Ajax. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff, and achieving sales goals.Key Responsibilities:Supervise and motivate retail staff to deliver outstanding customer...

  • Food Service Supervisor

    3 weeks ago

    Ajax, Ontario, Canada Madura Dine-In Full time

    We are seeking a Food Service Supervisor - Team Lead to join our team at Madura Dine-In.About the RoleThe successful candidate will be responsible for leading a team of food service staff, ensuring that all aspects of food preparation and service meet our high standards.Key ResponsibilitiesSupervise and coordinate activities of staff who prepare and portion...

  • Retail Store Team Lead

    3 weeks ago

    Ajax, Ontario, Canada beBee Professionals Full time $45,000 - $60,000

    Retail Store Supervisor Job OpportunityWe are seeking an experienced Retail Store Supervisor to oversee daily operations and lead our retail team at beBee Professionals in Ajax. This role is responsible for ensuring exceptional customer service, managing staff, and achieving sales goals.Job Summary:The ideal candidate will have previous retail management or...

  • Team Lead, Client Experience

    6 months ago

    Ajax, Canada Sephora Full time

    **Job ID**: 228531 **Store Name/Number**: ON-Ajax (0894) **Address**: 140 Kingston Rd E, Ajax, ON L1Z 1E5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include...

  • Team Lead, Housing

    6 months ago

    Ajax, Canada Community Development Council Durham Full time

    **Job title**:Team Lead, Housing - Admin Education and Support Services **Department**:Housing **Reports to**:Housing Manager **Hours of work**:10:00 a.m. to 6:00 p.m. **Job purpose** The Team Lead, Housing - Admin Education and Support Services reports to the Housing Manager and is responsible for assisting with the coordination of the day-to-day...

  • PHP Web Development Team Lead

    3 weeks ago

    Ajax, Ontario, Canada Ich Apps Full time

    Company OverviewIch Apps is a cutting-edge healthcare services and pharmaceutical details platform that enables users to access various healthcare services and information with ease.We are seeking an experienced PHP Web Development Team Lead to join our team and help us drive the development of our innovative platform.SalaryThe successful candidate can...

  • Team Lead, Housing

    6 months ago

    Ajax, Canada Community Development Council Durham Full time

    **Job title**:Team Lead, Housing - Opening Doors Program **Department**:Housing **Reports to**:Housing Manager **Hours of work**:8:30 am to 4:30 pm **Job purpose** The Team Lead, Housing - Opening Doors Program reports to the Housing Manager and is responsible for assisting with the coordination of the day-to-day operations of the Housing Department and...

  • Kitchen Team Lead

    7 months ago

    Ajax, Canada Healthy Planet Full time

    We’re looking for a Kitchen Team Leader to join our Healthy Planet family! We provide our employees with a rewarding yet challenging environment where you can grow professionally. The incumbent will be responsible for supporting the day-to-day operations of the Kitchen, preparing & serving food items, packaging & labeling products, delivering exceptional...

  • Lead

    4 months ago

    Ajax, Canada Banana Republic Full time

    As a Lead, you’re responsible for supporting our management team by performing functional tasks as assigned. You will act as a mentor and role model to Experts & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading process(es) and/or areas of the business, executing tasks and...

  • Lead Chiropractic Practitioner for Sports Medicine Team

    2 days ago

    Ajax, Ontario, Canada Orchard Rehab Full time

    Orchard Rehab, a leading sports medicine clinic in Durham, Ontario, is seeking a skilled Chiropractor to join our multidisciplinary team.About Orchard RehabWe are a dynamic and supportive clinic embedded in the athletic community, promoting health, wellness, and performance enhancement. Our private treatment clinic is located within a vibrant sports...

  • Food Service Team Lead

    3 months ago

    Ajax, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Job SummaryWe are seeking a dedicated and experienced Food Service Supervisor to join our team at beBee Professionals in Ajax. As a key member of our food service department, you will be responsible for overseeing staff, maintaining quality standards, and ensuring excellent customer service.Key ResponsibilitiesSupervise and coordinate the activities of food...

  • Sales Team Leader

    3 months ago

    Ajax, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    Job Title: Sales SupervisorbeBee Professionals in Ajax is seeking an experienced Sales Supervisor to lead our sales team and drive the performance of our retail store. As a Sales Supervisor, you will be responsible for overseeing daily sales operations, training staff, and ensuring excellent customer service.Key Responsibilities:Lead and motivate the sales...

  • Senior Service Lead

    1 week ago

    Ajax, Ontario, Canada Amazon Full time

    Senior Service LeadWe are looking for a seasoned Senior Service Lead to join our team at Amazon.This role involves leading the design vision, strategy, and execution of customer experiences that drive business outcomes. You will work closely with cross-functional teams to understand customer needs and develop user-centered design solutions.Create user flows,...

  • Operations Lead

    7 months ago

    Ajax, Canada Sephora Full time

    **Job ID**: 233134 **Store Name/Number**: ON-Ajax (0894) **Address**: 140 Kingston Rd E, Ajax, ON L1Z 1E5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **Your role at Sephora**: - As **Team Lead, Operations**, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct...

  • Seasonal Crew Lead

    6 months ago

    Ajax, Canada JK Home Services Durham Full time

    Are you someone who likes working outside in a fast paced environment with the opportunity to be rewarded for your results? Look no further! We are seeking Seasonal Crew Leader to join our team in Ajax/Pickering, for the summer of 2024! As a Crew lead, you will be responsible for leading a crew of painters and skilled laborers to complete home service...

  • Lead, Finance

    7 months ago

    Ajax, Canada Gordon Food Service Canada Ltd. Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... **_Position Summary: _** Directs, develops, plans and evaluates Gordon Food Service...