Communications Specialist

4 weeks ago

Ajax, Canada Grandview Children's Centre Full time

**Every child and youth living at their full potential**

**About Grandview Kids**

Grandview Kids provides an array of specialized programs, rehabilitation services, and outpatient clinical treatments to children and youth with physical, communication, and developmental needs. Programs and services - which are delivered at the Centre, in the community, at schools, and in-home - include: medical consultation, assessment, and diagnosis; audiology, autism support; complex care program; occupational therapy; physiotherapy; respite services; social work; speech-language pathology; therapeutic recreation; and family engagement. Grandview Kids actively participates in research to support innovation in rehabilitation science, to advance organizational capabilities, and to better serve caregivers and the developmental needs of their children and adolescents. As an organization, we are dedicated to inspiring possibilities, fostering development, and supporting growth and personal achievement with our clients, caregivers, and team members. Though a collaborative, multi-disciplinary approach, members of Team Grandview strive to provide culturally safer, inclusive, and innovative evidence-informed care that meets the unique needs of each client.

**Communications Specialist (12-Month Full Time Contract)**
- 37.5 hours per week (1FTE)
- Salary: $55,204.50 - $64,584.00 annually, depending upon experience
- Contract Duration: November 2024 - November 2025
- Onsite / In-Person

Under the supervision of the Chief Communications Officer, Executive Lead, Strategic Communications, Partnerships & Engagement and Communications and Marketing Manager, the Communications Specialist develops, plans, executes and evaluates strategic internal and external communications plans and tactics for Grandview Kids’ diverse stakeholder groups; focuses on digital media (with oversight for the organization’s social media channels and website; participates in strategy development, content creation, trend tracking and analytical reporting; maintains a safe work environment; and carries out other duties as assigned.

**Responsibilities**

The Communications Specialist develops, plans, executes and evaluates strategic internal and external communications plans and tactics by:

- focusing on digital media (with oversight for the organization’s social media channels and website) by executing the corporate social media strategy, including overseeing
- providing communications support for key internally and externally focused initiatives, projects and events;
- drafting and updating internal communications materials, such as staff communications and SharePoint intranet content;
- offering communications counsel to internal stakeholders to build capacity
- providing media relations support, including writing media releases and advisories, coordinating media events and photo ops, and monitoring industry news and reporting media coverage; and
- monitoring adherence to corporate brand standards for internal and external marketing materials.
- campaign planning, community management, reporting and insights;
- ensuring alignment to overarching organization strategic communications plan;
- crafting digital content, including web stories, videos, posts, features and blogs;
- overseeing daily social media monitoring, posting and responding to comments or direct messages; and managing and growing Grandview Kids’ social media presence and engaging with audiences on social media platforms, such as LinkedIn, Instagram, Facebook, Twitter, Google and YouTube.
- participates in strategy development, content creation, trend tracking and analytical reporting
- completing external website updates, with continuous monitoring via Google analytics; and
- using website and social media analytic tools to collect data, track and analyze trends, implement and test improvements.

**Qualifications**
- Post-secondary education, minimum of 3-year diploma/degree in Journalism, Communications, Public Relations or English.
- Experience in writing, digital media and communications
- Experience in a health care, not-for-profit or association environment an asset
- Knowledge of editorial design, Canadian Press (CP) style
- Knowledge of the Accessibility for Ontarians with Disabilities Act (AODA)
- Graphic design skills an asset (Adobe Suite, Canva)
- Excellent writing abilities, including research, interviewing, fact-checking and proofreading
- Experience working with media monitoring and social media platforms and tools in a professional environment (Facebook, Instagram, Twitter, LinkedIn, Sprout Social)
- Effective client-focused communication
- Excellent interpersonal skills, managing relationships with various internal and external stakeholders
- Excellent verbal and written communication skills demonstrating sound judgement with the ability to maintain strict confidence
- Ability to work comfortably within a multi-disciplinary team or autonomously
- Ability to analyze situati

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