Office Coordinator
3 weeks ago
Job description: Bilingual Office Coordinator (English/French) About the role You’ll enhance dealership performance by coordinating technical and retail training, ensuring compliance with Minimum Training Standards (MTS), and driving great learner experiences through clear, proactive communication. Key responsibilities Serve as the primary liaison between the OEM program team and dealerships to ensure training processes and standards are followed. Maintain regular contact with dealership staff to assess needs and support training initiatives. Coordinate technical and retail courses using the training catalog and brand guidelines. Manage scheduling, enrollments, rosters, and instructor coordination in the Learning Management System (LMS) . Handle hotline and email inquiries regarding programs, prerequisites, substitutions, and cancellations. Monitor and report MTS compliance via the LMS and reporting dashboards; follow up with stores at risk. Finalize rosters, issue invitations, track attendance/grades, and ensure accurate/timely billing. Support internal enrollments for technical assistance, parts operations, field engineers, and quality teams. Build and distribute Virtual Classroom Training (VCT) schedules; allocate instructors and classrooms. Manage hands-on and VCT “top-ups” by adding students based on demand while enforcing prerequisites. Proactively fill open seats; monitor classroom/VCT capacity and utilization. Verify employment history, program enrollment, and dealer data in internal systems (e.g., DMS/mainframe tools). Confirm MTS compliance for warranty labor rate applications (mechanical/body shop). Maintain attendance and compliance reports for leadership reviews. Performance metrics Maintain ≥98% MTS compliance across assigned dealerships. Publish and finalize course schedules 30–60 days in advance. Meet SLA targets for inquiry response, roster accuracy, grading timeliness, and billing quality. Qualifications Bilingual English/French (professional fluency in both written and spoken). 2–4 years in training coordination, program coordination, L&D operations, or dealer/OEM support. Hands-on experience with an LMS (e.g., scheduling, enrollments, reporting). Strong Excel/Sheets skills; comfortable with data quality checks and compliance reporting. Excellent stakeholder communication and customer service skills. Detail-oriented, deadline-driven, able to manage multiple calendars and priorities. Nice to have Automotive dealership or OEM program experience. Familiarity with service/warranty processes and training prerequisites. Experience coordinating virtual and hands-on technical training. Work conditions Hybrid/onsite as required for classes, audits, or events; occasional travel to training locations.
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Office Coordinator
2 weeks ago
Oshawa, Canada Raise Full timeDuties: - Manage and maintain office supplies inventory - Coordinate and schedule meetings, appointments, and travel arrangements - Assist with training and development programs for employees - Maintain and organize files, records, and documents - Manage calendars and schedule appointments for team members - Oversee the day-to-day operations of the office -...
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Office Coordinator
2 weeks ago
Oshawa, Ontario, Canada 64b85a85-88b6-46b2-a0bc-50a07e233c07 Full time $45,000 - $65,000 per yearPosition:Office CoordinatorLocation: Oshawa, HybridContract Length: 12 MonthsWe at Raise are hiring anoffice coordinatorfor one of our top clients. After establishing themselves as an industry leader, they're now expanding their team to meet rising demand.We're hiring right now; if you're interested, apply below for your chance to join a great place to...
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Office Coordinator
13 hours ago
Oshawa, Canada IMG Logistics Inc Full time**Responsibilities**: - Develop and maintain a system for managing office routine. - Plan, conduct, monitor and evaluate projects. - Prepare reports and conduct presentations. - Interface with external business units. - Maintain technical expertise and procedural knowledge. - Maintain supervision of advised of work in process. - Assume operational...
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Sales and Office Coordinator
2 weeks ago
Oshawa, Canada The Cleaning Ladies Full timeWe’re Hiring: Sales & Office Support Coordinator Oshawa, Ontario | In-Office | 25 hrs/week (growing to 40) Are you organized, great on the phone, and love working in a fast-paced environment? Join The Cleaning Ladies as our Sales & Office Support Coordinator and help keep our team running smoothly! In this hybrid role, you’ll help us book new clients,...
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Office Coordinator
1 week ago
Oshawa, Canada ThunderSoft Full timeJob Description Responsibilities - Provide prompt, professional, and courteous support to dealers and fleet customers. - Respond to incoming phone calls and emails within established quality standards. - Process Competitive Assistance Agreements accurately and in a timely manner. - Manage dealer requests related to competitive assistance. - Handle daily...
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Office Coordinator
2 weeks ago
Oshawa, Canada ThunderSoft Full timeJob Description Responsibilities Provide prompt, professional, and courteous support to dealers and fleet customers. Respond to incoming phone calls and emails within established quality standards. Process Competitive Assistance Agreements accurately and in a timely manner. Manage dealer requests related to competitive assistance. Handle daily vehicle...
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Office Coordinator
1 week ago
Oshawa, Canada ThunderSoft Full timeJob Description Responsibilities Provide prompt, professional, and courteous support to dealers and fleet customers. Respond to incoming phone calls and emails within established quality standards. Process Competitive Assistance Agreements accurately and in a timely manner. Manage dealer requests related to competitive assistance. Handle daily vehicle...
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Office Coordinator
3 weeks ago
Oshawa, ON, Canada ThunderSoft Full timeJob description: Bilingual Office Coordinator (English/French) About the role You’ll enhance dealership performance by coordinating technical and retail training, ensuring compliance with Minimum Training Standards (MTS), and driving great learner experiences through clear, proactive communication. Key responsibilities Serve as the primary liaison between...
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Office Coordinator
1 week ago
Oshawa, ON, Canada ThunderSoft Full timeJob Description Responsibilities Provide prompt, professional, and courteous support to dealers and fleet customers. Respond to incoming phone calls and emails within established quality standards. Process Competitive Assistance Agreements accurately and in a timely manner. Manage dealer requests related to competitive assistance. Handle daily vehicle...
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Office Coordinator
7 days ago
Oshawa, ON, Canada ThunderSoft Full timeJob Description Responsibilities Provide prompt, professional, and courteous support to dealers and fleet customers. Respond to incoming phone calls and emails within established quality standards. Process Competitive Assistance Agreements accurately and in a timely manner. Manage dealer requests related to competitive assistance. Handle daily vehicle...
