Account Coordinator

5 days ago

Airdrie, Canada OPENLANE Full time

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful. 

  • We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.

  • We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

  • And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values: 

Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

What We Offer: 

  • Competitive pay

  • Company-paid medical, dental, and vision benefits 

  • Immediately vested RRSP (Canada) with company match 

  • Paid Vacation, Float, and CareTime

  • Employer-paid short-term disability, life insurance, and AD&D 

  • Long Term Disability 

  • Robust Employee Assistance Program

  • Employer paid Leap into Service Day to volunteer in your community

  • Tuition Reimbursement for eligible programs

  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

  • Company culture of internal promotions, diverse career paths, and meaningful advancement 

We’re Looking For:

We are seeking an Account Coordinator with experience in customer service and general office administration. You will work as part of our close-knit administrative team and will be responsible for coordinating fleet & rental accounts. You will also support the redemption process for repo units, including liaison with the national accounts team and local customers to support the vehicle and personal property redemption process. In this role, you will have the opportunity to drive a positive customer experience, coordinate administrative tasks with your accounts, and have an opportunity to gain sales experience as we seek to grow our local fleet accounts. 

You Are:

  • Customer-Centric: Display empathy and understanding when dealing with clients facing vehicle repossession, guiding them through the redemption process with compassion and patience.

  • Collaborative Team Player: Foster relationships with various internal departments, collaborating closely with sales, administration, and accounting teams to enhance and expand the account portfolio.

  • Detail-Oriented Organizer: Ensure seamless management of multiple accounts, consistently meeting customer service level agreements (SLAs) and optimizing communication channels.

  • Adaptive Communicator: Tailor communication styles adeptly to accommodate diverse clientele, facilitating smooth interactions and conflict resolution as necessary.

  • Problem Solver: Identify issues promptly, proactively resolving concerns to maintain high client satisfaction levels and uphold company standards.

You Will:

  • Manage local commercial and fleet vehicle inventory, overseeing data entry, leasing processes, internet showcasing, sales agreements, and vehicle lineup determination.

  • Inspect and validate sales vehicles' compliance with specifications, authorizing and arranging necessary repairs while organizing work order forms efficiently.

  • Execute negotiations for pending bids in alignment with customer service level agreements (SLAs), ensuring favorable outcomes.

  • Assist in logistics coordination for transportation needs, handling billing and related administrative tasks.

  • Generate comprehensive reports by extracting data from computerized systems, including inventory reports and sales summaries.

Must Haves:

  • 1-2 Years of related experience or education in account coordination 

  • Tech-savvy, and comfortable using Google Suite 

  • Strong customer service and communication skills

  • Excellent organizational and time management skills

Nice to Haves:

  • Prior experience in account management/business development 

  • Prior experience within the automotive remarketing industry

  • Experience with AMS, VTrace, and other OPENLANE systems

  • Bilingual (English/French)

Sound like a match? Apply Now - We can't wait to hear from you

  • Account Coordinator

    5 days ago

    Airdrie, Canada OPENLANE Full time

    Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.And we’re an...

  • Senior Account Executive

    1 month ago

    Airdrie, Alberta, Canada Rogers Full time

    About the RoleWe are seeking a highly motivated and results-driven Senior Account Executive to join our team. As a key member of our sales team, you will be responsible for driving business growth and revenue expansion in the Midwest region.Key ResponsibilitiesClient Acquisition and Support: Cultivate relationships with existing and new clients to secure...

  • Project Coordinator

    6 months ago

    Airdrie, Canada REAL-R Full time

    **OVERVIEW** **RESPONSIBILITIES** - Support project executives on multiple projects and assignments - Proactively coordinate project related issues on accounts or assignments - Develop scope and schedule for assigned projects - Conduct and document all weekly project meetings - Coordinate and track all Vendor Request For Proposals (“RFPs”) - Maintain...

  • Parts Coordinator

    5 days ago

    Airdrie, Canada Pritchard Power West Full time

    **Purpose of the Position**: The Parts Coordinator is directly responsible for supporting all other departments within Pritchard Power West. These include Administration, Sales, and Service departments. **Education Required**: High School diploma at a minimum. Post-secondary education is considered an asset. **Experience Required**: - **Previous...

  • Corporate Account Manager

    2 weeks ago

    Airdrie, Alberta, Canada Rogers Communications Full time

    About Rogers CommunicationsRogers Communications is a leading Canadian communications and media company. We are committed to connecting Canadians through our unique partnerships, world-class network, and content that Canadians love.We are seeking a dedicated team member to join our Corporate team as a CORPORATE ACCOUNT MANAGER - MIDWEST REGION. This role...

  • Parts Coordinator

    6 months ago

    Airdrie, Canada MK Auto Group Full time

    **JOB SUMMARY: PARTS COORDINATOR** The Parts Coordinator increases the efficiency of the store by ensuring that parts are received, controlled and delivered to appropriate technicians as needed. He/she must be highly organized and must keep excellent documentation, in order to minimize losses. He/she must be able to read and understand the estimate to ensure...

  • Human Resources Coordinator

    4 days ago

    Airdrie, Canada Airdrie Christian Academy Full time

    Job Posting Human Resources Coordinator (Generalist) - 0.60 FTE Are you a passionate and skilled HR professional looking to make a meaningful impact? Airdrie Christian Academy (ACA) is seeking a dedicated Human Resources Coordinator to join our dynamic team. In this pivotal role, you will oversee the full HR lifecycle at ACA, ensuring smooth and effective...

  • Project Coordinator

    4 weeks ago

    Airdrie, Canada Strike Group Full time

    *** The Project Coordinator representative's responsibility is to support all functions of a project from start to finish. Some of the key tasks involve project plan development; crew planning and coordination; subcontractor kickoffs and management; work with project scheduler on schedule updates and associated work plans; change management; and to aid the...

  • Service Experience Coordinator

    2 weeks ago

    Airdrie, Alberta, Canada Go Auto Full time

    About Go AutoAt Go Auto, we're dedicated to delivering exceptional customer service and creating a seamless service experience for our guests. As a Service Appointment Coordinator, you'll play a crucial role in achieving this goal.Salary$45,000 - $60,000 per year, depending on experience.Job DescriptionWe're seeking a highly organized and detail-oriented...

  • Bookkeeping Coordinator

    2 weeks ago

    Airdrie, Alberta, Canada Big & Small Renovations Full time

    About Big & Small RenovationsWe are a leading home renovation company seeking an experienced bookkeeper to join our team.Salary: $45,000 - $60,000 per annum, depending on experience and qualifications.Job DescriptionPrepare and manage financial records, including accounts payable and receivable, as well as bank reconciliations.Calculate and prepare cheques...

  • Executive Assistant

    2 weeks ago

    Airdrie, Alberta, Canada Bud Mart Full time

    Job DescriptionWe are seeking an experienced Executive Assistant to provide administrative support and coordination at Bud Mart.Key ResponsibilitiesAdministrative Support: Provide high-level administrative assistance to the management team, including preparing reports, managing schedules, and coordinating travel arrangements.Coordination: Coordinate events,...

  • Employee Health and Abilities Coordinator

    4 weeks ago

    Airdrie, Canada Rocky View Schools Full time

    Employee Health and Abilities Coordinator Human Resources Department - Education Centre Company Overview As a rapidly growing school division in Alberta, Rocky View Schools (RVS) supports the educational needs of more than 28,600 students from Kindergarten to Grade 12 in 53 schools to ensure they learn, belong and succeed. RVS is situated on the traditional...

  • Appointment Coordinator

    3 months ago

    Airdrie, Canada Go Auto Full time

    **Job Description**: Are you a people-person with a knack for organization and a passion for providing exceptional customer service? Look no further - Go Auto is on the hunt for a dynamic individual to join our team as a Service Appointment Coordinator! **Responsibilities**: - ** Master of Appointments**: Efficiently schedule appointments, confirmations,...

  • Arts Program Coordinator

    6 months ago

    Airdrie, Canada City of Airdrie Full time

    **Company Biography1**: As one of the fastest growing cities in Alberta, the City of Airdrie is a recognized leader in building a vibrant and sustainable community through innovation. At the City of Airdrie, incredible opportunities happen every day in a flexible work environment that is tailored to each department. Our inclusive culture and values create a...

  • Appointment Coordinator

    3 weeks ago

    Airdrie, Alberta, Canada Go Auto Full time

    Job Role OverviewWe are seeking a highly skilled and organized Service Appointment Coordinator to join our team at Go Auto. As a key member of our service department, you will be responsible for scheduling appointments, confirming and updating guest appointments, and ensuring a seamless service experience for our guests.Key Responsibilities:Appointment...

  • Administrative Coordinator

    3 weeks ago

    Airdrie, Alberta, Canada Airdrie Bayside Dental & Orthodontics Full time

    Key ResponsibilitiesImplement new administrative procedures, ensuring a seamless transition and minimal disruption to existing workflows.Review and evaluate new administrative procedures, identifying areas for improvement and recommending process enhancements.Delegate work to office support staff, promoting a culture of accountability and collaboration.Work...

  • Service Administrator

    2 months ago

    Airdrie, Canada Chamco Industries Ltd. Full time

    **Job Summary** **About Chamco Industries Ltd.** Chamco Industries Ltd. has been a leader in pumping and compression equipment services for the world's air and fluid requirements since 1962. Chamco designs, manufactures and services a broad selection of air and fluid modular packages and equipment, while providing our 24 hour field service by factory...

  • Farm and Cattle Administrator

    3 days ago

    Airdrie, Canada Monette Farms Ltd. Full time

    **Job Title: Financial and Inventory Manager** **Location: Monette Farms, Airdrie** **About Us**: Monette Farms is a leading agricultural enterprise dedicated to excellence in cattle operations and land management. We are seeking a detail-oriented and proactive Financial and Inventory Manager to join our team in Airdrie. This role is crucial in ensuring...

  • Inventory Control Clerk

    4 weeks ago

    Airdrie, Canada Airdrie Dodge Full time

    Kaizen Automotive Group is one of the fastest growing Automotive Groups in Canada. As one of Canada’s 50 Best Managed Companies, we are always looking to expand and grow our business. Valuing accountability, integrity, and professionalism, Kaizen Automotive Group is proud to continuously employ the best people. We are currently looking to hire a **JUNIOR...

  • Business Development Representative for Midwest Region

    2 weeks ago

    Airdrie, Alberta, Canada Rogers Communications Full time

    We are seeking a highly motivated Business Development Representative to join our team in the Midwest region. This is an exciting opportunity for someone who is passionate about building strong relationships and driving business growth.The ideal candidate will have a proven track record of success in sales and customer service, with a strong understanding of...