Bilingual Client Support Officer

3 weeks ago


Ottawa, Canada Altis Recruitment Full time
Our client in the non-profit sector is looking for a Bilingual Client Support Officer to join their team in Ottawa for a temporary role, covering a 20 month maternity leave. This position is primarily remote with the exception of 1 day per week onsite. The Client Services Coordinator provides support and services to clients, is one of the first interaction between clients and the organization, and is key to maintaining the company's reputation for high client service standards.

Roles and Responsibilities Providing exceptional customer service to clients. Responding to any client inquires via phone and email. Preparing memberships and updating member information in the system. Processing client payments and preparing bank deposits. Managing accounts receivables and documents. Contributes to the overall teamwork and collaboration.

Qualifications and Skills Bilingual in the English and French language. Experience providing administrative and client services. Ability to innovate, recommend improvements and coordinate service offerings. Experience working in a digital first environment and demonstrated experience with various software and technology. Proficiency in accessing information stored in large data systems and navigating a database to locate and interpret data to serve clients. Strong client service and interpersonal skills is required. Proficiency in the MS Office Suite is required (MS Word, MS Excel, MS PowerPoint, and MS Outlook). Experience with a Customer Relationship Management (CRM) systems. Experience in Accounts Receivable, and with QuickBooks, is an asset.



  • Ottawa, Canada General Dynamics Missions Systems-Canada Full time

    **Job Description**: We are currently expanding our Desktop Support Team and looking for a Bilingual Desktop Support representative. The Desktop Support teams work with clients over the phone and onsite to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. You will operate to provide prompt and professional...


  • Ottawa, Canada CMHC Full time

    **Job Requisition ID**: 9535 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC) **Travel Requirement**: Travel not required **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: CBB **Salary**: Our...


  • Ottawa, Canada CMHC Full time

    **Job Requisition ID**: 9362 **Position Status**: **Position Type**:Hybrid **Office Location**:Ottawa (ON) **Travel Requirement**: Limited **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: CBC **Salary**: Our salaries generally range from $ 58507.77 to $ 73134.71 and are based on qualifications and experience. About...


  • Ottawa, Canada NIB Trust Fund Full time

    **Contract - Full-Time Employment Opportunities** **Bilingual Program Officer** **Refer to competition number: NIBTF-2023-01** **Description**: The NIB Trust Fund’s mission is to provide resourcing to create meaningful opportunities that improve the quality of life for First Nations and Métis peoples - Interpret and administer all facets of eligibility...


  • Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Bilingual Grants Officer for a 4-month contract with its Ottawa-based customer. Work Location Remote Language Requirements Bilingual in French and English essential. Key Tasks Support the management of a portfolio of grant partnerships including establishing partner relationships and interacting regularly Assess...


  • Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Bilingual Grants Officer for a 4-month contract with its Ottawa-based customer. Work LocationRemote Language RequirementsBilingual in French and English essential. Key TasksSupport the management of a portfolio of grant partnerships including establishing partner relationships and interacting regularlyAssess project...


  • Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Bilingual Grants Officer for a 4-month contract with its Ottawa-based customer. Work LocationRemote Language RequirementsBilingual in French and English essential. Key TasksSupport the management of a portfolio of grant partnerships including establishing partner relationships and interacting regularlyAssess project...


  • Ottawa, Canada Eclaro Full time

    Responsibilities: - Receive incoming incidents and service requests from ticketing system. - Maintain and troubleshoot PC network connectivity in order to provide maximum uptime. - Follow standard Support Technician operating procedures, accurately log all support technician requests using call tracking software. - Setup and Test PC's for new and/or...


  • Ottawa, Canada CMHC Full time

    **Job Requisition ID**: 9363 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC) **Travel Requirement**: Travel not required **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: CBC **Salary**: Our...


  • Ottawa, Canada People Corporation Full time

    We are seeking a Client Accounting Administrator to join our Coughlin team in Ottawa. The Client Accounting Administrator provides administrative services to the Single - and Multi - Employer Plans and does so in such a way as to enable the smooth operation and administration of the plans. This includes answering telephone inquiries and corresponding with...


  • Ottawa, Canada DXC Technology Full time

    **Our DXC Modern Workplace services enables customers' employees** to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely. **-Must be bilingual: English & French (written, read & spoken)-** **What you will do**: -...


  • Ottawa, Canada People Corporation Full time

    We are seeking a Client Accounting Administrator to join our Coughlin team in Ottawa. The Client Accounting Administrator provides administrative services to the Single- and Multi- Employer Plans and does so in such a way as to enable the smooth operation and administration of the plans. This includes answering telephone inquiries and corresponding with the...


  • Ottawa, Canada People Corporation Full time

    We are seeking a Client Accounting Administrator to join our Coughlin team in Ottawa. The Client Accounting Administrator provides administrative services to the Single- and Multi- Employer Plans and does so in such a way as to enable the smooth operation and administration of the plans. This includes answering telephone inquiries and corresponding with the...


  • Ottawa, Canada People Corporation Full time

    We are seeking a Client Accounting Administrator to join our Coughlin team in Ottawa. The Client Accounting Administrator provides administrative services to the Single- and Multi- Employer Plans and does so in such a way as to enable the smooth operation and administration of the plans. This includes answering telephone inquiries and corresponding with the...


  • Ottawa, Canada People Corporation Full time

    Job Description We are seeking a Client Accounting Administrator to join our Coughlin team in Ottawa. The Client Accounting Administrator provides administrative services to the Single- and Multi- Employer Plans and does so in such a way as to enable the smooth operation and administration of the plans. This includes answering telephone inquiries and...


  • Ottawa, Canada Community Legal Services of Ottawa Services juridiques communautaires d’Ottawa Full time

    **COMMUNITY LEGAL SERVICES OF OTTAWA** **SERVICES JURIDIQUES COMMUNAUTAIRES D’OTTAWA** **BILINGUAL RECEPTION AND CASEWORK SUPPORT ASSISTANT** Community Legal Services of Ottawa / Services juridiques communautaires d’Ottawa is a community legal clinic, funded by Legal Aid Ontario. We provide legal services for the low-income residents of Ottawa, as...


  • Ottawa, Canada Valsoft and Aspire Operating Group Full time

    **Client Support Representative - Level 1 - Remote - North America** **We are hiring at InnQuest Software for a Client Support Representative to join our growing team in North America!** InnQuest Software is a leading solutions provider for the hospitality industry with offices in the United States, Australia, Canada and the UK. Our technology and services...


  • Ottawa, Canada People Corporation Full time

    We are seeking a Bilingual Operations Representative (English & French) to join our Coughlin team in Ottawa. The Bilingual Operations Representative provides administrative support to the Human Resources & Operations department and does so in such a way as to ensure the smooth operation of the company as whole. The Bilingual Operations Representative...


  • Ottawa, Canada Co-Operators John A. Karn & Associates Inc. Full time

    **Summary** The Client Support Representative (CSR) role provides clerical and administrative support to the agency including greeting clients, accepting payments, and answering and placing phone calls. Use existing systems to complete daily work activities as required and provide support to agency staff within the office environment. **Roles and...


  • Ottawa, Canada Federal Public Service Health Care Plan Administration Authority Full time

    JOB DETAILS **Job Title**: Communications Officer **Starting salary**: $74,144 per year **Job Type**:Permanent, Full time **Schedule**:Monday to Friday, 37.5 hours per week **Location**: Ottawa (Downtown), ON, CA **Remote work**: Hybrid Model **Closing date**: March 22, 2024 - 23:59 Eastern Time WHO WE ARE The Public Service Health Care Plan (PSHCP)...