Bilingual Operations Representative

3 weeks ago

Ottawa, Canada People Corporation Full time

We are seeking a Bilingual Operations Representative (English & French) to join our Coughlin team in Ottawa.
The Bilingual Operations Representative provides administrative support to the Human Resources & Operations department and does so in such a way as to ensure the smooth operation of the company as whole.
The Bilingual Operations Representative provides various office support services such scanning documents, sorting, and distribution of mail, data entry, reception duties, and member ID card production. Other administrative duties extend to providing back up support to most positions within the Human Resources & Operations department which includes mail room duties, storage, inventory, and local pick up and deliveries may also be required.
**The Bilingual Operations Representative will**:

- Perform mail room duties such as sorting, opening, logging, and distributing incoming mail and electronic correspondence in accordance with company standards to appropriate departments and recipients, processing outgoing mail and courier items with mailing equipment
- Prepare, verify and reconcile purchase orders ensuring proper approval processes are followed
- Review forms, invoices, courier packages
- Maintain security access logs and the company’s visitor pass system
- Maintain various logs for incoming and outgoing documents and courier activity
- Maintain a welcoming atmosphere in the reception area by arranging newspapers and magazines, maintaining the availability of coffee and coffee-related supplies, and monitoring overall tidiness
- Respond to clients, members, or other external contacts in a prompt, efficient, and courteous manner at all times
- Perform reception duties, such as maintaining a multi-line telephone system, coordinating the requests of walk-in clients, and maintaining security access logs

**T**o be successful **as a** Bilingual **Operations Representative** with Coughlin & Associates, you will need**:

- **Bilingualism in English & French is required**:

- Sound knowledge of standard office administration procedures and Microsoft Office
- Experience with Content Management Systems (electronic documents, records, business processes)
- Excellent grammatical, spelling, and communication skills in both official languages
- The ability to maintain good public relations, both within and outside the organization
- Strong organizational skills, the ability to prioritize and multi-task, and the ability to manage time effectively
- The ability to adhere to existing company policies and procedures
- The ability to use tact and discretion to maintain information in the strictest of confidence
- Some previous experience working in an administrative role

**What's in it for you**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

About Coughlin & Associates Ltd.:
Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance and pension benefits. Coughlin is a full-service benefits consultant and third party administrator. Our services include:

- Group benefits consulting and plan marketing
- Plan administration and correspondence
- Claims adjudication and payment

Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada’s most respected companies, unions and public service organizations

  • Customer Service Representative, Bilingual

    7 days ago

    Ottawa, Canada People Corporation Full time

    We are seeking a Customer Service Representative, Bilingual to join our Coughlin team in Ottawa. The Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. **The Customer Service Representative, Bilingual...

  • Customer Service Representative, Bilingual

    1 week ago

    Ottawa, Canada People Corporation Full time

    Job Description We are seeking a Customer Service Representative, Bilingual to join our Coughlin team in Ottawa. The Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service...

  • Membership Bilingual Representative

    4 weeks ago

    Ottawa, Canada Canadian Bar Association Full time

    **Bilingual Membership Services Representative** **Position Summary** Reporting to the Manager of Membership Services, the incumbent performs administrative duties related to the membership invoicing, updating information, and lapsing process. The incumbent administers the policies and procedures of the association in all areas of data processing, to...

  • Customer Service Representative

    1 week ago

    Ottawa, Canada People Corporation Full time

    Job Description We are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer...

  • Customer Service Representative

    6 days ago

    Ottawa, ON, Canada People Corporation Full time

    We are seeking a Customer Service Representative, Bilingual to join our Coughlin team in Ottawa. The Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service Representative, Bilingual will:...

  • Bilingual Membership Services Representative

    1 month ago

    Ottawa, Canada Canadian Bar Association Full time

    **Bilingual Membership Services Representative** **Position Summary** Reporting to the Manager of Membership Services, the incumbent performs administrative duties related to the membership invoicing, updating information, and lapsing process. The incumbent administers the policies and procedures of the association in all areas of data processing, to...

  • Bilingual Customer Service Representative

    7 days ago

    Ottawa, Canada Direct Response Media Group Inc Full time

    WHO WE ARE Dollco Print Solutions Group has been a market leader in Magazine and Catalogue Printing for over 100 years. We continue to lead in the Print industry by providing the highest quality, creative solutions, and on-time service. At Dollco Print Solutions Group, we are proud of our committed, driven, and loyal team that focuses on building customer...

  • Bilingual - Customer Relations Representative

    6 days ago

    Ottawa, Canada Miller Waste System Full time

    INTERNAL JOB POSTING Miller Waste Systems Inc. has been in operation since 1961. Miller is a leader in waste management, providing government and industries with a wide range of services in the provinces of Ontario, Nova Scotia, New Brunswick and Manitoba, Miller has 50 years’ experience in the waste management sector and operates out of 30...

  • Bilingual Customer Service Representative

    7 days ago

    Ottawa, Canada Perativ Full time

    **JOB SUMMARY** Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide...

  • Bilingual Customer Service Representative

    1 week ago

    Ottawa, Ontario, Canada GoFor Full time

    Salary: General Summary:Reporting to the Manager, Customer Care, the Bilingual Customer Care Representative will be responsible for effectively and efficiently responding to inbound requests from GoFor's customers in a manner that meets or exceeds the customer SLA and with an exceptional communication style that provides for a truly outstanding customer...

  • Bilingual Client Care Representative

    2 days ago

    Ottawa, Canada Equitable Life of Canada Full time

    Bilingual Client Care Representative Ottawa, ON, Canada Req #2177 Friday, May 17, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth...

  • Bilingual Client Care Representative

    2 days ago

    Ottawa, Ontario, Canada Equitable Full time

    Bilingual Client Care Representative Ottawa, ON, Canada Req #2177 Friday, May 17, At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and...

  • Bilingual Client Care Representative

    20 hours ago

    Ottawa, Canada Equitable Life of Canada Full time

    Bilingual Client Care Representative Ottawa, ON, Canada Req #2177 Monday, May 27, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth...

  • Bilingual Customer Service Representative

    1 week ago

    Ottawa, Canada GoFor Full time

    Salary: General Summary:Reporting to the Manager, Customer Care, the Bilingual Customer Care Representative will be responsible for effectively and efficiently responding to inbound requests from GoFor's customers in a manner that meets or exceeds the customer SLA and with an exceptional communication style that provides for a truly outstanding customer...

  • Bilingual Customer Service Representative

    1 day ago

    Ottawa, Ontario, Canada A.S.P. Incorporated Full time

    BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT Are you passionate about Safety & Security and seeking opportunity to join a team of Security Professionals? A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS EUROPE, which...

  • Bilingual Customer Service Representative

    21 hours ago

    Ottawa, Canada ASP Incorporated Full time

    BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS EUROPE, which is operating in 22 countries and employing more than 17000 professionals. A.S.P provide services to some...

  • Customer Service

    4 days ago

    Ottawa, Canada R.W. Tomlinson Limited Full time

    The Customer Service & Operations Support Representative is an integral position within Tomlinson Environmental Services Division. Responsible for greeting people arriving at the office, direct visitors to appropriate person or service, answer and forward telephone calls, daily data entry of Route Sheets, and outbound calls to customers. **Job Location**:...

  • Security Operator

    5 days ago

    Ottawa, Canada Securitas Inc. Full time

    We are seeking a vigilant individual to ensure the safety and security of the Security Monitoring Centre by monitoring surveillance cameras, alarms, and access control systems from a centralized control room. **RESPONSIBILITIES** - Handle inquiries and provide resolutions via escalations to the client. - Performs active monitoring of various security...

  • Security Operator

    5 days ago

    Ottawa, Canada Securitas Canada Ltd. Full time

    We are seeking a vigilant individual to ensure the safety and security of the Security Monitoring Centre by monitoring surveillance cameras, alarms, and access control systems from a centralized control room. **RESPONSIBILITIES** - Handle inquiries and provide resolutions via escalations to the client. - Performs active monitoring of various security...

  • Bilingual Client Care Representative

    19 hours ago

    Ottawa, Canada Equitable Life of Canada Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today. ...