Manager of Operations

2 weeks ago

Vancouver, Canada Vancouver Airport Authority Full time
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Position overview 

We have a permanent, full-time opportunity for an Operations Coordinator (IOC) in the Airport Operations Department. Reporting to the Manager, Operations Centre, the successful candidate will facilitate and implement project and process changes within the Airport Operations department. strong>

  • Coordinate and schedule activities related to the change process as well as develop detailed plans outlining the scope, timeline, resources, and key activities required for successful change implementation in collaboration with relevant stakeholders.
  • Identify potential risks and obstacles to change implementation and develop strategies to mitigate these risks effectively which includes assessing the readiness of work groups impacted to adopt proposed changes, identifying areas that may require additional support or preparation and reviewing scheduled activities to avoid facility impacts.
  • Assess and manage the need for training and development programs related to the changes plus coordinate training sessions or workshops with internal training department to equip employees with the skills and knowledge required for the new processes or systems.
  • Collaborate with cross-functional teams and departments to ensure a cohesive and integrated approach to change management.
    • Completion of a two to three year technical or community college certificate or diploma, supplemented by 3 years of relevant experience in a related role or a combination/equivalency of experience and education may be considered. PMP designation or certification in Change Management is an asset.
    • Demonstrated knowledge of change management principles, methodologies, and best practices as well as background in developing and implementing change management plans for various initiatives.
    • Expertise in assessing training needs and coordinating training sessions or workshops to support employees through changes.
    • Experience in coordinating and managing projects, including the ability to work with cross-functional teams and adhere to project timelines.
    • Proficiency with MS Project, Word, Excel, PowerPoint, Teams, Office 365 programs.Who We Are

      YVR is more than just an airport. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

      At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

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