Banking Relationship Manager
3 weeks ago
Requisition Number: 136413
Closing Date: 09 December 2024
Location: Kimberly
Talent Acquisition Consultant: Veronica Manyike
Job PurposeTo expand market share among Commercial Banking clients with advanced transactional needs by providing our comprehensive suite of products to both existing and new clients. This role requires leading, guiding, supporting, and coaching front-line and Transactional Banking Domestic teams to execute business strategies effectively. The goal is to deliver tailored banking solutions to target market segments, ensuring client-centric experiences that foster long-term relationships.
Job Responsibilities- Grow the Domestic Transactional portfolio in line with budget expectations by building and sustaining client relationships.
- Identify and secure new business by presenting Domestic Transactional Solutions to clients.
- Ensure achievement of targets across all products and services, monitored via client management systems and contribution statements.
- Maintain quality and turnaround standards through effective use of relevant systems, processes, and procedures.
- Apply the bank's risk and credit policies appropriately, managing client expectations.
- Collaborate with internal stakeholders, leveraging product expertise to build trust and demonstrate that the bank is best equipped to manage clients' complex needs.
- Maintain professional relationships with clients across different value profiles through effective engagement and management.
- Manage escalated client complaints, ensuring swift resolution.
- Ensure compliance with risk standards by completing required training.
- Stay updated within the field of expertise and meet stakeholder expectations.
- Embrace and promote the bank’s vision and values.
- Apply learning from relevant training programs.
- Support the achievement of transformation goals by participating in culture-building initiatives and surveys.
- Participate in and support corporate responsibility efforts.
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- At least 5 years of experience in Banking.
- Proven success in Commercial Banking and Transactional Banking.
- Valid driver’s license and access to a reliable vehicle.
- Proficiency in English and Afrikaans.
- Banking procedures
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Principles of financial management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Decision-making process
- Cluster Specific Operational Knowledge
- Customer Focus
- Delivering High-Impact Presentations
- Building partnerships
- High-Impact Communication
- Planning and Organizing
- Sustaining Customer Satisfaction
Disclaimer
Preference will be given to candidates from the underrepresented groups.
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