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Administrative Unit Secretary
2 months ago
Department: Northwest Territories Health and Social Services Authority
The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.
Job InformationThe Unit Clerk Pediatrics is a member of the health care team and provides clinical, administrative and clerical support to the Maternal Child Services unit. As the first line of contact to the day-to-day activities of the unit, this position acts as a gatekeeper and coordinator of the information and activities required for the efficient operation of the unit. The Unit Clerk Pediatrics also liaises with external resources as required.
The Unit Clerk Pediatrics is responsible for coordinating and implementing activities related to the administrative functioning of their respective unit. This requires the incumbent to be nonjudgmental with patients, assertive and problem-solving oriented with staff, and to demonstrate initiative within the scope of their role. The majority of the Unit Clerk's routine is spent on the computer, utilizing fax, telephone, and email to obtain and/or disseminate information internally and to other agencies as required.
The incumbent is required to be focused and acutely aware of all the activities on their Unit, as they are the first line of contact for all who access the Unit. Fluctuating workloads demand excellent organizational skills, flexibility, and the ability to spontaneously respond to changing priorities. The Unit Clerk Pediatrics needs to remain calm in pressured situations and be flexible with their role.
The environment is fast-paced, dynamic, and constantly changing; work is frequently interrupted by telephone calls, staff, visitors, and patients. The Unit Clerk Pediatrics has limited control over the workload, and competing demands require the incumbent to continually reprioritize their work.
To be successful in this role, you will typically need a Grade 12 (High School/Secondary School Diploma) and a medical terminology course.
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