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Guest Service Manager

2 months ago

NiagaraontheLake, Canada JRoss Recruiters Full time
  • Manage the day-to-day operations of the B&B, including room preparation, housekeeping, and guest services.
  • Prepare and serve gourmet breakfasts for guests in the dining room.
  • Build strong rapport with guests, ensuring a warm, welcoming, and personalized experience.
  • Maintain the property to a high standard, ensuring cleanliness and attention to detail.
  • Ensure the overall ambiance reflects the luxurious and serene nature of the retreat.
  • Oversee the property during its active months (March–December; closed January & February).
Requirements
  • Previous experience in hospitality, private residences or luxury accommodations is an asset.
  • A hospitality mindset with a strong work ethic and mature attitude.
  • Excellent communication skills and the ability to engage with a distinguished and diverse range of guests.
  • Ability to maintain the luxurious atmosphere and attend to guest needs, including gourmet breakfast preparation and room turnovers.
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