Field Service Representative
3 weeks ago
4145 North Service Road, Burlington, ON L7L 6A3
Your responsibilities and tasks:- First point of contact with Customer on Service
- Provides emergency/unscheduled repairs of equipment and performs scheduled maintenance repairs of equipment
- Provides technical support to customers including troubleshooting and problem resolution
- Performs mechanic skills including, but not limited to, mechanical, electrical, pneumatic and hydraulic troubleshooting and repair of machines
- Provides training of customers’ operators and maintenance personnel
- Complies with OSHA Safety and Health rules
- 5 years hands-on technical experience on electro-mechanical systems as applied to industrial machinery.
- Strong electrical aptitude, including motors, AC & servo drives, electrical circuitry, PLC and PC based control systems (e.g. li>
- Strong mechanical aptitude including power transmission systems, pneumatics and hydraulics.
- Experienced troubleshooter on electro-mechanical systems.
- Excellent communications skills - must be proficient in English, have strong listening skills and enjoy working with people.
- Strong customer service orientation with “do whatever it takes” attitude.
- Excellent computer literacy including knowledge of MS Word and Excel.
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Field Sales Representative
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