Field Service Representative

6 months ago


Burlington, Canada ABB Full time

**Field Service Representative - Mining (Grinding)**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage. Working as a Field Service Engineer, you will act as the responsible engineer for electrical systems for mine grinding projects. You will be responsible for maintenance and technical support on small projects or portions of larger projects. You will complete assignments efficiently and cost-effectively and in accordance with contract specifications, quality standards, and safety requirements. This position involves frequent travel to customer locations.

**Your responsibilities**:

- Providing on-site and remote technical support for installation and commissioning and conducting maintenance autonomously on ABB equipment installed at mine sites
- Identify and develop business and commercial opportunities, based on customer knowledge and collaboration across ABB.
- Act as the key point of contact for customer technical service requests for assigned customer(s) to help them achieve their productivity and quality targets.
- Consult with and advise customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
- Troubleshoot equipment and process problems, perform Root Cause analysis, provide recommendations, and implement solutions to eliminate root causes.
- Prepare and present reports to customers for maintenance services with their maintenance programs with recommendations for product, quality, and customer service improvements.
- Domestic and International travel will be required, as the role will require hands-on support at customer sites.
- Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

**Your background**:

- A Bachelor’s Degree in Electrical/Mechanical Engineering or similar.
- Sound knowledge of and hands-on experience in servicing, maintaining, commissioning, and repairing of MV equipment.
- Knowledge of servicing industrial equipment.
- Strong Software understanding.
- Excellent mechanical skills.
- Valid driver's license and passport are required.
- Availability for travel to customer sites. (60 - 70 %).
- Experience with installation and maintenance of industrial automation systems, including PLCs and/or DCS (Distributed Control Systems), would be an asset.
- Excellent bilingual communication skills (French/ English). French is required. English is also required to communicate with customers outside Quebec on a regular basis.

**Benefits**:

- Retirement plan
- Healthcare plan
- Accident insurance
- Wellbeing program

**More about us**:



  • Burlington, Canada YESA (YES Acquisitions) Full time

    **The Opportunity** This is a full-time direct sales opportunity that allows you to be a part of the YESA team while representing** COGECO**, a well-respected telecom company of the surrounding area. As a Field Sales Representative, you will be proactively selling** COGECO** Internet, Home phone & Cable services to residential customers. You will be working...


  • Burlington, Canada The Beer Store Full time

    **Field Service Representative**: - Requisition ID: 620- Location: Burlington/Hamilton, Ontario, Canada, L7S 2H9- Job Type: Part-Time**Who We Are**: Draught Services, a division within The Beer Store, is Canada’s oldest and largest draught service and equipment company established since 1947. We work with Brewers and Licensees towards the common goal of...


  • Burlington, Canada ABB Full time

    **Field Service Representative - Drives**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....


  • Burlington, Canada YES Acquisitions Inc Full time

    **If you fit into any of the following categories...** - 1) Looking for an opportunity to level up in a growth-oriented company _ 2) Ready to move into the "6-figure earners +" club 3) Sick of working with Karens .... **_then keep reading._** YESA is the ultimate employment opportunity where you'll discover the courage to stretch beyond your limits and...


  • Burlington, Canada YES Acquisitions Inc Full time

    **The Opportunity** This is a full-time direct sales opportunity that allows you to be a part of the YESA team while representing **COGECO**, a well-respected telecom company of the surrounding area. As a Field Sales Representative, you will be proactively selling **COGECO** Internet, Home phone & Cable services to residential customers. You will be...


  • Burlington, Canada The Hillman Group Full time

    Who We Are & What We Do The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more! Have you ever done any home improvement projects? If so, you likely know our products. The Hillman Group Canada employs over 700 employees in 2...


  • Burlington, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver’s licence, licence plates, stickers, Auto Dealerships (OMVIC), Ontario photo...


  • Burlington, Ontario, Canada Service365 Full time

    OverviewService365 is a leading Field Service Management software provider, empowering trades business owners to streamline and automate various aspects of their operations. As we continue to expand our presence in the market, we are seeking a seasoned sales professional to join our team and drive growth.About the RoleWe offer an exciting opportunity for a...


  • Burlington, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: About TTI Canada TTI is where culture meets opportunity. We are fast paced, highly energetic and we reward innovative thinking. We provide a multifaceted training program and hands-on field experience that will stimulate, challenge, and reward...


  • Burlington, Canada Gyptech Full time

    **Our Equation for Success** Over the last 31 years Gyptech (Gypsum Technologies Inc.) has become a global leader in the design, construction, commissioning and servicing of wallboard equipment and plaster plants. We believe**:Innovation + Perseverance + Caring + Humility = Excellence** Our team of highly experienced management, engineering, operations...


  • Burlington, Canada YES Acquisitions Inc Full time

    **The Opportunity** This is a full-time direct sales opportunity that allows you to be a part of the YESA team while representing **COGECO**, a well-respected telecom company of the surrounding area. This is a door-to-door sales job. **More about YESA** At YESA, you are provided with an opportunity to both make money **AND** become an expert in _sales,...


  • Burlington, Canada Liebherr-Canada Ltd. Full time

    Is leadership in your DNA? Up for a challenge? Enjoy a fast pace and dynamic environment?A position as a Heavy Equipment Field Service Supervisor is calling! Reporting to the Service Manager of the Earth Moving Division, the newest Field Service Supervisor will be agile, level headed and performance driven. You will oversee Field Service operations through...


  • Burlington, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a Customer Service Representative to provide exceptional service to our customers, handling inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Handle customer inquiries via various channels.Provide information about products and services.Resolve customer complaints effectively.Document customer interactions...


  • Burlington, Canada Quadra Full time

    **Position**: Customer Service Representative **Location**: Burlington, Ontario **Status**: Contractual - 12 months (1) Are you known for your initiative and attention to detail? Are you described as an excellent team player, able to deal quickly with a variety of complex situations? We are looking for our next member to join our customer service team as...


  • Burlington, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Burlington, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...


  • Burlington, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Burlington, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...


  • Burlington, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Burlington, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...


  • Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...


  • Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...


  • Burlington, Canada Endress+Hauser Canada Ltd. Full time

    At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we...