Analyste help desk I

4 weeks ago

Vaughan, Canada Westlake Chemical Corporation Full time
Business Analyst, proficient in the JD Edwards application implementation, design, configuration and support; responsible for gathering and organizing business requirements, analyzing data requirements, performing systems analysis and design activities, and supporting systems development, testing, and delivery efforts. Applicants must have strong experience in project management fundamentals and standards.Proficient in troubleshooting technical problems and developing a plan of action for resolution.Perform analysis and design activities for modules and/or applications to be delivered.Coordinate quality assurance efforts by developing and executing test plans.Design and configuration of automated business process workflows.Research and resolve help desk issues that relate to the core JDE application.Coordinate and assist in project management including project status reporting, facilitate and coordinate with project team, and document RAID (Risk, Assumptions, Issues, Dependencies).

EDUCATION, EXPERIENCE AND QUALIFICATIONS

  1. Bachelor’s degree in related discipline.
  2. 10 or more years of experience as a business and/or project analyst with Tier-One ERP applications, preferably Oracle Enterprise One (JD Edwards).
  3. Proven skills in business analysis, quality assurance, and implementation of Tier-One ERP applications.
  4. Experience with integrating enterprise applications solutions like DSI, EDI, Salesforce, OTM (Oracle Transportation Management) is an asset.
  5. Knowledge of JDE Sales & Distribution, Manufacturing, and Inventory modules required.
  6. Knowledge of JDE Finance Modules is an asset.

    WORK ENVIRONMENT

    The noise level in the work environment is usually moderate as normally based in an open office concept. Some of the work may be required in the operating units which can require usage of required PPE including safety glasses, hearing protection, etc.

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