Jobs: help desk
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Customer Success Specialist
2 weeks ago
Greater Toronto Area, Canada Help Desk Technology Full time**Customer Success Specialist (Hybrid)** Help Desk Technology — Oakville, ON We are an innovative Technology Company, offering a challenging and exciting atmosphere in a comfortable work environment. You will enjoy a performance-based compensation package and the opportunity to make a difference in a growing and dynamic organization. We are looking for...
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Help Desk
1 week ago
Ottawa, ON KC E, Canada 1VALET Full time $60,000 - $90,000 per yearHelp Desk & Cybersecurity AssociateOttawa, ON (Hybrid) | Full-timeAbout 1VALETAt 1VALET, we're transforming how people experience smart buildings. Our technology seamlessly integrates building access, communication, and automation into one secure, connected platform. We're looking for a detail-oriented and proactive Help Desk & Cybersecurity...
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Help Desk
4 days ago
Timberlea, Canada Lifax Tech Inc. Full time**Overview** **Responsibilities** - Answer help desk calls, SMS texts and Chat Texts - Utilize ticketing system to track incidents and service requests. - Communicate effectively with end-users to understand their technical issues and provide clear instructions for resolution. - Recording and asset tracking issues (equipment failures trends, etc.) that may...
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Help Desk Analyst
2 days ago
M4B 1B3, Canada Evara Group Full timeWe are looking for an uncompromising help desk analyst to tend to all IT-related issues with care. The help desk analyst ought to troubleshoot employees' computer-related difficulties, mend issues with our network, and oversee the regular updating of all pertinent installations. You should also remain informed about new product releases that may be of use to...
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Help Desk Analyst
6 days ago
Quebec City, Canada Cogeco Connexion Full timeWe are looking for an uncompromising help desk analyst to tend to all IT-related issues with care. The help desk analyst ought to troubleshoot employees' computer-related difficulties, mend issues with our network, and oversee the regular updating of all pertinent installations. You should also remain informed about new product releases that may be of use to...
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Help Desk Supervisor
2 weeks ago
Rocky View County, Canada Compass Energy Systems Ltd Full timeFor us, people are the heart of our organization. For over 20 years, our team’s been making a name for Compass by manufacturing, retrofitting, and servicing compression and process packaging equipment of the highest standards for the North American natural gas industry. We’re established, privately owned, and proud of our company culture where employees...
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Help Desk Lead
2 weeks ago
Markham, Canada PET VALU Full timeDescription :The Help Desk Team Lead is tasked with ensuring efficient operation of the Help Desk on a day to day basis. They will be the primary contact for issues and escalations when the Help Desk Manager is out of office or unavailable.Essential Duties and ResponsibilitiesReceive calls from end-users (all store, warehouse and head office users),...
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Help Desk Lead
3 weeks ago
Markham, Canada Pet Valu Full timeHelp Desk Lead – Pet Valu The Help Desk Team Lead is tasked with ensuring efficient operation of the Help Desk on a day-to-day basis. They will be the primary contact for issues and escalations when the Help Desk Manager is out of office or unavailable. Essential Duties And Responsibilities Receive calls from end-users across the company and assist with...
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Help Desk Lead
3 weeks ago
Markham, Canada Pet Valu Full timeHelp Desk Lead – Pet Valu The Help Desk Team Lead is tasked with ensuring efficient operation of the Help Desk on a day-to-day basis. They will be the primary contact for issues and escalations when the Help Desk Manager is out of office or unavailable. Essential Duties And Responsibilities Receive calls from end-users across the company and assist with...
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IT Help Desk Lead
4 days ago
Montréal, Canada Paper - Internal Full timePaper is looking for an IT Help Desk Lead to join our team. Reporting to the IT Manager, the IT Help Desk Lead is a hands-on role that works to ensure the resolution of all technical issues. The IT Help Desk Lead will support our help desk team to provide outstanding customer service to our employees with their day-to-day IT needs along with finding creative...
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Help Desk Technician
2 days ago
Pointe-Claire, Canada Future Electronics Full timeThe Help Desk Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks. The Help Desk Technician position is responsible for providing the first response in answering, commenting, and responding to open incidents and support for Future Electronics users. This includes receiving, prioritizing, documenting, and...
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Help Desk Technician
2 weeks ago
Pointe-Claire, Canada Future Electronics Full timeThe Help Desk Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks. The Help Desk Technician position is responsible for providing the first response in answering, commenting, and responding to open incidents and support for Future Electronics users. This includes receiving, prioritizing, documenting, and...
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Help Desk Specialist
2 days ago
Toronto, Canada Demolytic Full time**Toronto** **Canada** We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...
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Help Desk Specialist
4 days ago
Ottawa, Canada Kyndryl Full time**Position**: Help Desk Specialist **Client**: Federal government client **Location**:Onsite - (200 Place du Portages, Gatineau) **Duration**: 1 year initial + 1 year extension **Security Clearance**: Federal Government Secret Clearance **Language**: English/French (FULLY BILINGUAL) **Background**: Our federal government client within a government...
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Help Desk Specialist
1 week ago
Gatineau, Canada Kyndryl Full time**Position**: Help Desk Specialist **Client**: Federal government client **Location**:Onsite - (200 Place du Portages, Gatineau) **Duration**: 1 year initial + two 1 year extensions **Security Clearance**: Federal Government Secret Clearance **Language**:English **Background**: Our federal government client within a government department manages an...
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IT Help Desk Manager
2 weeks ago
Calgary, Canada Fastco Canada Full timeStatus: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QCReport To: Director of Information Systems | Service: Information SystemsOVERVIEWReporting to the Director of Information Systems, the IT Help Desk Manager will oversee the daily operations of our help desk, manage escalations, ensure compliance with service-level agreements (SLAs), and...
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IT Help Desk Manager
3 weeks ago
Calgary, Canada Fastco Canada Full timeStatus: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QCReport To: Director of Information Systems | Service: Information SystemsOVERVIEWReporting to the Director of Information Systems, the IT Help Desk Manager will oversee the daily operations of our help desk, manage escalations, ensure compliance with service-level agreements (SLAs), and...
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IT Help Desk Manager
2 weeks ago
Calgary, Canada Fastco Canada Full timeStatus: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QCReport To: Director of Information Systems | Service: Information Systems OVERVIEW Reporting to the Director of Information Systems, the IT Help Desk Manager will oversee the daily operations of our help desk, manage escalations, ensure compliance with service-level agreements (SLAs), and...
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IT Help Desk Technician
2 weeks ago
Kingston, Canada Response I.T. Full time**IT Help Desk Specialist Responsibilities Include**: - Performing remote troubleshooting through diagnostic techniques and pertinent questions - Determining the best solution based on the issue and details provided by customers - Dispatch Service Technicians for issues that are not able to be resolved remotely **Job brief** We are looking for a competent...
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IT Help Desk L1
2 weeks ago
Calgary, Canada Fastco Canada Full timeStatus: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QCReport To: IT Help Desk Manager | Service: Information SystemsOVERVIEWReporting to the IT Help Desk Manager, the IT Help Desk – L1 will have the hands-on responsibility for supporting and continuously improving Fastco’s IT infrastructure. The IT Help Desk – L1 will aid in supporting...