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Help Desk Specialist

2 months ago

Vaughan, Ontario, Canada CIT Corp Full time
About the Role

We are seeking a skilled Help Desk Technician to join our team at CIT Corp. As a Help Desk Technician, you will be responsible for providing technical support to our users, troubleshooting issues, and implementing solutions.

Key Responsibilities
  • Respond to user inquiries and resolve technical issues in a timely and professional manner
  • Consult technical documentation and resources to research and implement solutions
  • Provide training and guidance to users on computer systems and software
  • Configure and troubleshoot computer hardware and software
  • Collaborate with internal teams to resolve complex technical issues
Requirements
  • College/CEGEP degree in Computer Science or related field
  • Experience with computer programming, network administration, and system administration
  • Strong knowledge of MS Windows and computer systems
  • Excellent communication and problem-solving skills
  • Ability to multitask and work in a fast-paced environment
What We Offer
  • 35 hours per week
  • Permanent work term
  • English language support