Office Assistant
2 weeks ago
This position is front-facing and requires strong customer service skills and telephone etiquette.
Salary commensurate with experience.
Important skills:
- Critical thinking
- Attention to detail
- Ability to work independently
- Self-starter
- Ability to communicate clearly and effectively
- Maintain focus in a busy environment
- Quick learner
General Duties:
- Answering & directing phone calls, emails, and walk-ins.
- Talking knowledgeably to members and prospective members about categories, payment schedules, club events/happenings, billings, etc.
- Processing member applications and setting up new accounts.
- Processing member requests for change of categories.
- Chit-processing errors/adjustments.
- Daily posting of credit card payments to member accounts.
- Phoning members to obtain updated credit card details.
- Retrieve, open, sort, and distribute incoming mail daily.
- Posting member cheque deposits, and going to the bank as required.
- Current member filing, flagging resigned files and moving to storage area, monthly.
- Other organizational tasks, as assigned.
- Copying and preparing packages for meetings, as required.
- Covering basic Reception duties on vacations/days off.
- Other duties, as assigned.
- Daily departmental reconciliation and updating of the Point-of-Sale system.
- Calculation, entering, and paying out gratuities to Food and Beverage staff via direct deposit.
- Processing payroll deduction entries from staff accounts monthly.
- Entering and reconciling weekly cheque, credit card and EFT deposits.
- Coding, sorting, entering, and filing Accounts Payable invoices.
- Paying vendor invoices via cheque or direct deposit bi-weekly.
- Matching, reconciling, and entering monthly credit card statements.
- Entering weekly and monthly journal entries as required.
- Filing
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