Current jobs related to Bilingual Customer - Laval - Manpower

Bilingual Customer & Technical Support Representative

Part Time / Full Time

Bilingual Customer & Technical Support Representative

Job Title: Bilingual Customer & Technical Support Representative

Pay Range: $21.68/hr.

What’s the Job?

This position is responsible for providing a superior Customer experience while reducing Customer downtime by providing Remote Hardware, Software and Network Technical support solutions to Internal and External Customers & Partners. 

Detailed Requirements

• Must be fluent in French and English in both written and verbal communications
• Provide an Excellent Customer Experience using sound listening skills, empathy & urgency; when necessary, effectively diffuse and recover service concerns with the Customer
• Solve Customer Hardware, Software and Networking problems at first contact using Xerox Systems, CareAR and/or Software Tools as appropriate
• Proactively communicate the benefits of diagnosing and resolving issues
• Resolve incoming Customer escalations through effective negotiation and escalate urgent issues to appropriate team as necessary
• Contribute to knowledge systems to enhance solutions provided to customers
• Can Execute processes unique to Xerox Major Account Customers to ensure Service Level Agreements are met
• Provide feedback on Policies and Procedures to continuously improve Customer experience
• Maintain product & software knowledge
 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

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Store and/or access information on a device

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Use profiles to select personalised advertising

Advertising presented to you on this service can be based on your advertising profiles, which can reflect your activity on this service or other websites or apps (like the forms you submit, content you look at), possible interests and personal aspects.

Information about your activity on this service (for instance, forms you submit, non-advertising content you look at) can be stored and combined with other information about you (such as your previous activity on this service or other websites or apps) or similar users. This is then used to build or improve a profile about you (which might for example include possible interests and personal aspects). Your profile can be used (also later) to present content that appears more relevant based on your possible interests, such as by adapting the order in which content is shown to you, so that it is even easier for you to find content that matches your interests.

Use profiles to select personalised content

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Measure content performance

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Understand audiences through statistics or combinations of data from different sources

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Develop and improve services

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Content presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type, or which content you are (or have been) interacting with (for example, to limit the number of times a video or an article is presented to you).

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Deliver and present advertising and content

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Match and combine data from other data sources

Information about your activity on this service may be matched and combined with other information relating to you and originating from various sources (for instance your activity on a separate online service, your use of a loyalty card in-store, or your answers to a survey), in support of the purposes explained in this notice.

In support of the purposes explained in this notice, your device might be considered as likely linked to other devices that belong to you or your household (for instance because you are logged in to the same service on both your phone and your computer, or because you may use the same Internet connection on both devices).

Identify devices based on information transmitted automatically

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Exponential Interactive, Inc d/b/a VDX.tv

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Precise location data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device characteristics, Browsing and interaction data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: IP addresses, Device identifiers, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device characteristics, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: IP addresses, Device identifiers, Device characteristics, Precise location data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: IP addresses, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: IP addresses, Device identifiers, Precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: IP addresses, Device identifiers, Device characteristics

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Browsing and interaction data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Precise location data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, IP addresses, Device characteristics, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Device identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Users’ profiles

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: IP addresses

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Authentication-derived identifiers

Data collected and processed: Privacy choices, IP addresses, Device characteristics, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Integral Ad Science (incorporating ADmantX)

Data collected and processed: Privacy choices, IP addresses, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, IP addresses, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Precise location data, Browsing and interaction data, Non-precise location data

Data collected and processed: Non-precise location data

Data collected and processed: IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: IP addresses, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data

Data collected and processed: IP addresses, Device identifiers, Device characteristics, Precise location data

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: Privacy choices, Users’ profiles, Device identifiers, Device characteristics, Browsing and interaction data

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Device characteristics

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: IP addresses, Device characteristics

Data collected and processed: IP addresses, Device identifiers

Data collected and processed: Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: IP addresses, Device identifiers, Device characteristics, Non-precise location data, Probabilistic identifiers

Data collected and processed: Device characteristics

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Device characteristics

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Browsing and interaction data, User-provided data

Adobe Audience Manager, Adobe Experience Platform

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Precise location data, Non-precise location data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, User-provided data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: Users’ profiles, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Probabilistic identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, User-provided data

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Non-precise location data

Data collected and processed: IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Probabilistic identifiers

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: IP addresses

Data collected and processed: Privacy choices, Users’ profiles, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: IP addresses, Device identifiers, Device characteristics, Non-precise location data

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Browsing and interaction data, Non-precise location data

Data collected and processed: Device identifiers

Data collected and processed: Privacy choices, IP addresses, Device identifiers, Device characteristics, Browsing and interaction data

Data collected and processed: Privacy choices, IP addresses, Device characteristics

Data collected and processed: IP addresses, Device identifiers, Authentication-derived identifiers, Device characteristics, Precise location data, Browsing and interaction data, Non-precise location data, Probabilistic identifiers

Marketing Science Consulting Group, Inc. #J-18808-Ljbffr

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