Autobody Office Administrator
5 days ago
Location: Etobicoke, ON M8Z 2S6
Job Type: Full-time, 30-hours per week
Salary: $28.50 per hour,
About the Role: A family business with over 20 years of experience, Icon Autobody Centre prides itself as the region’s go-to auto repair shop. We specialize in high-end European vehicles but welcome all makes and models. We are seeking a highly organized, detail-oriented Office Administrator to manage the day-to-day operations of our front office and support the smooth running of the shop.
Key Duties and Responsibilities:
- Greet customers and manage incoming calls, emails, and inquiries with professionalism and a friendly attitude.
- Schedule appointments, maintain the shop’s calendar, and coordinate customer drop-offs and pick-ups.
- Implement new administrative procedures to improve efficiency and workflow.
- Delegate work to office support staff and monitor task completion.
- Oversee and coordinate office administrative procedures to ensure smooth operation.
- Carry out administrative activities such as processing work orders, estimates, and insurance claims documentation.
- Co-ordinate and plan for office services such as accommodations, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance, and security services.
- Perform data entry, maintain customer records, invoices, and parts inventory.
- Handle billing, accounts payable/receivable, and payroll administration.
- Monitor and evaluate administrative processes, identifying areas for improvement.
- Resolve conflict situations that may arise with customers or team members.
- Provide administrative support to management and technicians as needed.
Qualifications:
- Minimum high-school diploma.
- Minimum one (1) year of experience as an Office Administrator or in a similar administrative role.
- Experience in an auto body shop or the automotive industry is plus.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficient in using office software.
- Ability to multitask and handle a fast-paced work environment.
- Familiarity with insurance claims and repair estimates is a plus.
Job Types: Full-time, Permanent
Pay: $28.50 per hour
Expected hours: 30 per week
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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