Case Manager, Shelter Case Management

4 weeks ago

Calgary, Canada Discovery House Family Violence Prevention Society Full time

POSITION TITLE: Case Manager, Shelter Case Management

REPORTS TO: Team Lead, Shelter and Outreach

POSITION TYPE: Full-time, Permanent

LOCATION: Calgary, Alberta

What We Do:

Discovery House Family Violence Prevention Society provides a continuum of care and integrated wrap-around services to women and their children fleeing domestic violence. We facilitate transitional housing and offer longer-term, safe places for women and children to call home while they begin to rebuild their lives. Discovery House is about hope and healing using trauma-informed care practices.

What You’ll Do:

  • Completes a thorough assessment of the client’s needs that will identify any barriers to maintaining safe and stable housing as well as any additional service needs of the family.
  • Develops an individualized family action plan for wrap-around service needs in collaboration with the client family and the case management team.
  • Coordinates and monitors wrap-around service planning for the client family.
  • Supports the client family to navigate systems (financial, legal, mental/physical health).
  • Advocates on behalf of the client.
  • Provides information about and/or referrals to appropriate community agencies and resources.
  • Collaborates with community agencies and partners regarding the needs of the client family.
  • Supports programming and child development while working with mothers, and/or their children.
  • Maintains accurate documentation in client files.
  • Works with clients to develop monthly budgets and improve their financial literacy.
  • Completes and oversees a transition plan for clients who are ready to become fully independent of the program.
  • Advises Team Lead on any issues that arise with clients.
  • Other duties as required.

What You’ll Bring:

  • Bachelor’s Degree in Social Work or related area and 2 years of experience; an equivalent combination of education and experience may be considered.
  • Registration with Alberta College Of Social Workers (ACSW) or College of Alberta Psychologists (CAP), or equivalent, is an asset, and is required for those who are eligible.
  • Understanding of trauma-informed practice and crisis management.
  • Knowledge of the Housing First model, Harm Reduction model, and women’s shelters.
  • Understanding of the intersection between domestic violence, poverty, and homelessness.
  • Strong interpersonal and organization skills.
  • Ability to work independently and within a team environment.
  • Strong communication and conflict resolution skills.
  • Valid driver’s license and reliable vehicle required, accompanied by a minimum of $2 million liability insurance coverage and business insurance (or documented provision from the insurer that allows for the occasional transportation of clients).

The successful candidate will be required to complete a Criminal Record and Vulnerable Sector Check and an Intervention Record Check.

TO APPLY:

To apply for this position, please submit your application, including your resume and cover letter through the Indeed job board.

We thank all applicants; however, only those selected for an interview will be contacted.

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