Manager, Human Rights and Employment Equity

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Location:

Ottawa, Toronto or Montreal, ON, CA

Other Location(s):

Employment Type: Full-Time

Job ID: 181823

Employment Type: Full-Time

Job Requisition Id: 181823
Business Function: Human Resources
Primary City: Ottawa, Toronto or Montreal
Other Location(s):
Province:Ontario
Employment Type: Full-Time
Employment Status:Permanent
Language Requirement: Bilingual Imperative (BBBB)
Employee Class and Level: CPMGA02
Number of Vacancies 1
Job Closing Date (MM/DD/YYYY): 06/21/2024

All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

Develops and manages the Corporate Human Rights and Employment Equity programs, ensuring compliance with legislative and regulatory requirements.

Evaluates and reconciles competing interests such as business objectives, customer services, public and media perceptions, corporate risk and liability, employee relations and human and financial costs. Leads the support of corporate and regional stakeholders involved in promoting a work environment free from discrimination and leading cohesive and consistent delivery of Human Rights and Employment Equity Programs. Establishes ongoing relationships with central regulatory agencies (CHRC and ESDC), employer organization and employer peers as the corporate representative.

Main job requirements and responsibilities for the Manager, Human Rights and Employment Equity:

1. Leads the design, development and implementation of human rights and employment equity programs, policies and procedures aligned with corporate business direction, legislative requirements and best practices. Monitors progress to plan, identifies risks and gaps, and implements practical corrective action.

2. Oversees the execution and maintenance of the human rights and employment equity policy and programs. Ensures the corporation complies with the legislative and regulatory requirements and that programs are aligned with best practices, legislative and legal environment, policies and practices, collective agreements, and government regulators' requirements.

3. Leads a team of professionals as the SME for the regions, by providing functional leadership and oversight of human rights program delivery to ensure national consistency. Outlines team priorities for strategic alignment of human rights and employment equity with corporate goals of continued improvement. Ensures teams are informed with up-to-date knowledge and information that engages and enables them to optimize their roles and contributions to evolving business and client needs.

4. Leads the development of strategies and communications for Human Rights, Workplace Conflict (human rights harassment), and Employment Equity programs, while considering business priorities, corporate commitments to employees through new collective agreements, changes to the legislative and regulatory environment to ensure compliance and demonstrating the corporation's commitment. Conducts program reviews with input from senior executives and key stakeholders.

5. Leads as SME for Human Rights, Workplace Conflict (human rights harassment), and Employment Equity programs, recommends updates and prepares corporate positions, resolves or leads resolution of escalated issues. Oversees thorough research and analysis of complex national files and develops resolutions while considering the corporation's policies, practices, direction, and interests.

6. Provides determinative interpretation of Human Rights, Workplace Conflict (human rights harassment), and employment equity issues to management and operational business functions for prevention and managing risk. Provides guidance and advice to Labour Relations teams and ensures proactive compliance to corporate mandate and commitments.

7. Leads multiple Joint National Advisory Committees with bargaining agents annually ensuring compliance with collective agreements. Attends consultations as required and provides quarterly reporting for human rights complaints and/or training, discusses emerging issues or escalation incidents, and risk mitigation jointly through bargaining agents’ consultations.

8. Maintains accessible, collaborative and productive relationships with cross-functional working groups, bargaining units, the Canadian Human Rights Commission (CHRC), Employment and Social Development Canada (ESDC), and other federally regulated organizations for benchmarking and best-practices. Identifies challenges and supports innovative solutions.

9. Leads the analysis of risks and barriers to improving performance, develops and leads the execution of communication plans with the Regional Human Rights Specialists, and the Human Resources Employee Relations teams. Oversees all reporting and reviews the programs' performances to ensure relevancy and integrity. Providing reporting to Board of Directors, Senior Executives, regional teams, bargaining agents, and federal regulators (CHRC, ESDC and Heritage Canada).

10. Prepares human rights and employment equity related reports, presentations, and business cases. Ensures comprehensive and effective communication and change management are supporting successful implementation of initiatives.

11. Manages and maintains integrity of internal complaint intake, reporting and analysis systems. Represents Human Rights and Employment Equity team on system and reporting enhancements. Evaluates system proposals to determine their impact. Ensures process design changes are supported by change management.

12. Develops training strategy with Talent and Organizational Development to ensure consistent delivery of quality services to customers, employees, and business clients.

13. Conducts and coaches on workplace conflict and/or investigations and responds to complex workplace matters on human rights and/or workplace violence. Guarantees the integrity of investigation processes and principles, as per Treasury Board Guidelines, and ensures Human Rights Specialists are supported. Contributes to the decision-making matrix ensuring human rights related matters are fully satisfied internally, and through the Canadian Human Rights Commission and Canadian Human Rights Tribunal.

Education

• University degree in a relevant field such as Law, Human Resources, or Conflict Resolution, in combination with extensive related experience

Experience

• 5+ years of relevant functional experience in managing human rights in an employment and business context

• 2+ years of experience developing and managing policies and programs

• 3+ years of experience managing employees

• 2+ years of experience in a large and complex organization (ex: national and with customers)

• 1+ year of experience of collaboration in a unionized environment.

Other Candidate Requirements

• Knowledge of relevant federal legislation and regulations (ie: Canadian Human Rights Act, Employment Equity Act, Canada Labour Code (Occupational Health and Safety, Harassment in the workplace), Accessible Canada Act, etc.) and familiarity with Privacy Act requirements.)

• Knowledge of investigation and alternative dispute resolution (ADR) principles for conflict resolution.

• Strong written and communication skills, and ability to negotiate.

• Interpersonal skills with an ability to build and maintain relationships.

• Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving and providing business solutions to internal clients.

• Proficient computer skills, competent in Microsoft Office Programs.

Safety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our signature behaviours

Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination– We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches.
Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride– We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.

Our values
Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country”
TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do

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