Operations Manager, Canada

7 months ago

Toronto, Canada Human Rights Watch Full time

**FULL-TIME JOB VACANCY**
**OPERATIONS MANAGER**
**Operations Department**
**Toronto, Canada**
**Application Deadline: Open Until Filled**

The Financial Operations team of Human Rights Watch (HRW) is seeking applicants for the position of Operations Manager to provide day-to-day support in ensuring the smooth and efficient running of HRW’s Canada office, with finance responsibilities accounting for about 70% of this position’s time. This full-time position is based in Toronto, Canada and reports to the Operations Project Manager based in London, United Kingdom.

**Responsibilities**:
**_Finance_**

1. Act as the local Finance representative and assist with the implementation of Finance policies;
2. Manage bank accounts and cash flows for Toronto;
3. Prepare, plan, and monitor the Toronto office budget;
4. Record all monthly financial activity into the organization’s financial system;
5. Process financial transactions, including payroll, pensions, monthly bill payments, expense reimbursements, and disbursements;
6. Run internal and external financial reports and update reports, project schedules, and operating budgets;
7. Plan, prepare, and coordinate with relevant stakeholders the annual external audit process;
8. Work with financial service vendors, such as auditors, accountants, and governmental tax offices;
9. Prepare accounts analysis, soft closures, quarterly closes, and year-end closes;
10. Manage corporate tax duties, including federal and provincial reporting, tax payments, and refunds;
11. Regularly update fixed assets inventory;
12. Work in coordination with the Development Director and Finance to prepare inter-company contracts, transfers, and payment schedules; and

13. Process, track, and file inter-company and grant payments; and

14. Produce project financial reports and funds analysis.

**_ Legal/Governance_**

1. Liaise with General Counsel on issues in relation to the Canadian legal, charitable status, registrations, and related requirements;
2. Ensure compliance with local laws, and liaise with general counsel on issues related to corporate and governance laws, labor laws, charity, health and safety laws;
3. Plan, organize, and coordinate Board meetings, prepare and distribute all necessary documents, take minutes, and carry out other administrative duties related to Board coordination; and

4. Ensure all entity information is updated on HRW’s entities database.

**_ Human Resources _**

1. Act as the local HR representative and assist with the implementation of HR policies locally;
2. Respond to staff on general HR queries;
3. Maintain a good understanding and working knowledge of and compliance with local employment laws;
4. Keep up to date with local HR legislations and practices;
5. Assist with the recruitment, on-boarding, and departure of local staff, fellows, consultants, and interns;
6. Administer and process local employee payroll, pensions, health benefits, and insurance;
7. Assist with updating the local Employee handbook with changes in local laws;
8. Liaise with local government offices, insurance and pension providers, and other HR service providers;
9. Research and assist with immigration, visas, and relocation of employees; and

10. Maintain a unified filing system and attendance management database.

**_ Facilities Administration _**

1. Maintain the smooth and effective functioning of the office;
2. Handle general office maintenance and facilities issues;
3. Liaise with the landlord on issues relating to the premises;
4. Engage suppliers and providers and negotiate commercial and services contracts in a cost-effective manner;
5. Oversee office moves, configuration, and space sourcing;
7. Coordinate office social events and related logistics;
8. Maintain office security and protocols and manage local office procedures; and

9. Ensure office safety standards are in compliance with local regulations.

**_ Information Technology_**

1. Liaise with IT/helpdesk to troubleshoot computer problems and back up and update network files as necessary;
2. Liaise with IT or local phone service and internet provider to troubleshoot phone and internet problems;
**_ Other_**

1. Carry out other duties as necessary.

**Qualifications**:
**Education**:A bachelor’s degree or equivalent qualification/training in finance, accounting, business administration, nonprofit management, human resources, or a related field is required. CPA or an equivalent qualification is desirable.

**Experience**:A minimum of five (5) years of operations or administrative experience, preferably in a global organization, is required. Experience in accounting, bookkeeping, nonprofit management, and/or human resources is highly desirable. Experience with Canadian charity regulations and requirements and Canadian tax regulations is required.

**Related Skills and Knowledge**:
1. Experience with accounting and expense management software, such as Netsuite and SAP Concur, is required.

2. Experience supporting

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