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Sales Operations Manager

4 weeks ago


Markham, Canada Altis Recruitment Full time

Our established client in the consumer packaged goods industry is seeking a Sales Operations Manager. This role supports the National Sales Manager in aligning channel strategies with customer and brand objectives while collaborating with internal and external stakeholders.This is a one-year contract position with a strong possibility of permanency based on performance. Additionally, our client follows a hybrid work model, requiring one day per week on-site at their Markham office.Responsibilities:Oversee critical deliverables, including maintaining sales tools, coordinating events, and supporting various functions as needed.Manage and update key sales resources such as price lists, reference guides, and distribution trackers to ensure accuracy and accessibility.Collaborate with internal teams to resolve data inconsistencies and maintain up-to-date product and pricing information.Equip the National Sales Manager with the tools and resources necessary to implement strategies and achieve business objectives.Work closely with internal teams and external sales partners to align on priorities, address challenges, and advance key initiatives.Build and nurture strong relationships with partners, ensuring their needs and perspectives are represented and addressed effectively.Contribute to process improvement initiatives in sales operations, promotional planning, and marketing communication.Address customer inquiries and resolve issues, ensuring a positive customer experience.Qualifications:Bachelor’s degree or equivalent and at least 2 years of relevant experience, preferably within the consumer packaged goods industry.Familiarity with retail category dynamics, consumer product sales, industry trends, and Canadian retail customers across multiple channels.Advanced knowledge of Microsoft Word, Excel, and PowerPoint, with experience in Nielsen Discover, Tableau, and Exceedra considered an asset.Strong analytical, problem-solving, and organizational skills, with the ability to manage cross-functional projects, prioritize tasks, and meet deadlines in a fast-paced environment.Results-driven, strategic, detail-oriented, and collaborative, with a motivated and people-focused attitude.