Sales Operations Lead
2 days ago
Johnson & Johnson Consumer Health is recruiting for a Sales Operations Lead, located in Markham, Ontario
At Johnson & Johnson Consumer Health, we’re here to change the world. We are a diverse group of leaders who think digital-first and push boundaries as much as we push ourselves. And, for other like-minded leaders out there looking to make their mark, we’ve got three words for you: change happens here.
We combine meaningful human insights and digital-first thinking to help people take better care of themselves and their loved ones. We believe in the power of new perspectives and insights to drive innovation. Our culture is diverse and inclusive - a place where being individually dynamic but collectively brilliant results in smarter solutions for all of the many communities we serve.
We are industry leaders, earning the #1 or #2 position in most of the categories in which we compete. Our iconic and beloved brand, including TYLENOL®, ZARBEE’S NATURALS®, NEUTROGENA®, AVEENO®, LISTERINE®, OGX® and JOHNSON’S®, are rooted in science and endorsed by professionals, helping more than 1.2 billion people live healthier lives every day, from their first day.
This position helps lead end to end management of trade investment, one of the most complex and important levers of the P&L. As the go-to person for our Trade Promotion Management tool, you will support key business processes such as trade events management and trade deductions management.
In addition, you will interact with various stakeholders across different departments, including Sales, Finance, Demand Planning and IT to run both the sales forecasting and sales target setting process. You will liaise with the Sales Leadership team to provide insights on sales and trade spend trending.
We are looking for a performance-driven individual with real passion for delivering results. If you are agile, customer focused and able to work independently, as well as a part of a cross-functional team, then we would love to hear from you. Teamwork and collaboration are a vital part of the role. On-the-job training as well as formal training is available to help you further develop your skill set and to succeed in the role.
**Key responsibilities**:
- Lead strategy and deployment of sales targets and trade investment to customer teams.
- Build trade profile for the financial plan, track progress and report against variances.
- Collaborate with the Sales Leadership Team in supporting Customer Segmentation. This process shapes and influences revenue growth and trade investment expectations for key customers.
- Liaise and influence business partners in Sales, Demand Planning, Deliver and Finance to support the monthly Sales forecast meeting and to leverage insights to provide input into key financial calls and the Executive S&OP.
- Provide on-going support of our Trade Promotion Management (TPM) system to our Customer Unit team.
- Ensure accuracy of information sent to other reporting platforms including Tableau and SAP. You will be the primary liaison to the Customer Unit, Finance, and IT teams, ensuring system issues are promptly resolved.
- Maintain user manuals for TPM and manage all training needs of the Customer Unit. Manage all TPM-related communication to the Customer Unit, providing updates on technology improvements and key deadlines.
**Qualifications**
- A minimum of a University/Bachelor’s degree in Business. Completed or graduating from an MBA or Master’s degree is an asset.
- A minimum three (3) years of relevant experience required
- Demonstrates intellectual curiosity. Enjoys working with technology and staying on top of trends. Demonstrates strong technical aptitude, ability, and desire to learn new technologies.
- Excellent written and oral communication skills, including the ability to explain and to simplify concepts and analytics to business leaders. Enjoy training and teaching others.
- Strong project management skills and the ability to lead and work with a cross-functional project team. Ability to manage multiple priorities, to accommodate impactful ad hoc requests and to work within tight deadlines.
- Strong critical thinking and analytical skills are required, as strategy and data are at the core of everything we do.
- Advanced skills in Microsoft, especially in Excel.
Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing, and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive, and accessible work environment where all employees can achieve their potential.
**Primary Location**
Canada-Ontario-Markham-88 McNabb Street
**Organization**
Johnson & Johnson Inc. (7695)
**Job Function**
Sales
**Requisition ID**
2206077524W
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