Sales Operations Lead

3 months ago

Markham, Canada Kenvue Full time

Description

Kenvue is currently recruiting for:
**Sales Operations Lead**

**Who we are**

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you Join us in shaping our future-and yours.

***

**Role reports to**:Team Lead Customer Opertaions

**Location: Markham, Ontario**

**Pay**:86,000- 138,000

**What you will do**

Kenvue is recruiting for a Sales Operations Lead, located in Markham, Ontario. This position helps lead end to end management of trade investment, one of the most complex and important levers of the P&L. As the go-to person for our Trade Promotion Management tool, you will support key business processes such as trade events management and trade deductions management.

In addition, you will interact with various stakeholders across different departments, including Sales, Finance, Demand Planning, Customer Analytics, and IT to run both the sales forecasting and sales target setting process. You will liaise with the Sales Leadership team to provide insights on sales and trade spend trending.

We are looking for a performance-driven individual with real passion for delivering results. If you are agile, customer focused, and able to work independently, as well as a part of a cross-functional team, then we would love to hear from you. Teamwork and collaboration are a vital part of the role. On-the-job training as well as formal training is available to help you further develop your skill set and to succeed in the role.

**Key responsibilities**:

- Lead strategy and deployment of sales targets and trade investment to customer teams.
- Build trade profile for the financial plan, track progress and report against variances.
- Collaborate with the Sales Leadership Team in supporting Customer Segmentation. This process shapes and influences revenue growth and trade investment expectations for key customers.
- Liaise and influence business partners in Sales, Demand Planning, Deliver and Finance to support the monthly Sales forecast meeting and to leverage insights to provide input into key financial calls and the Executive S&OP.
- Provide on-going support of our Trade Promotion Management (TPM) system to our Customer Unit team.
- Liaise with Customer Unit leads, the Customer Analytics and Pricing team and the Customer Strategy leads to develop reporting and analytics that will enhance business insights.
- Ensure accuracy of information sent to other reporting platforms including Tableau and SAP. You will be the primary liaison to the Customer Unit, Finance, and IT teams, ensuring system issues are promptly resolved.
- Maintain user manuals for TPM and manage all training needs of the Customer Unit. Manage all TPM-related communication to the Customer Unit, providing updates on technology improvements and key deadlines.

Qualifications

**What we are looking for**

**Qualifications**:

- Completed a Bachelor’s degree in Business. Completed or graduating from an MBA or Master’s degree is an asset.
- Minimum 4 years of business experience
- Demonstrates intellectual curiosity. Enjoys working with technology and staying on top of trends. Demonstrates strong technical aptitude, ability, and desire to learn new technologies.
- Excellent written and oral communication skills, including the ability to explain and to simplify concepts and analytics to business leaders. Enjoy training and teaching others.
- Strong project management skills and the ability to lead and work with a cross-functional project team. Ability to manage multiple priorities, to accommodate impactful ad hoc requests and to work within tight deadlines.
- Strong critical thinking and analytical skills are required, as strategy and data are at the core of everything we do.
- Advanced skills in Microsoft, especially in Excel.

**What’s in it for you**
- Competitive Total Rewards Package*
- Paid Company Holidays, Paid Vacation, Volunteer Time & More
- Learning & Development Opportunities
- Employee Resource Groups
- This list could vary based on location/region
- Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is prou

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