Sales Associate
4 weeks ago
**Job Summary**
**Responsibilities**
- Provide exceptional customer service by greeting customers and assisting them with their shopping needs.
- Operate the Point of Sale (POS) system efficiently for transactions, including cash handling and processing returns.
- Engage in upselling techniques to enhance customer purchases and increase store sales.
- Maintain an organized and visually appealing sales floor by restocking merchandise and ensuring displays are tidy.
- Handle customer inquiries via phone with professionalism and courtesy, demonstrating strong phone etiquette.
- Collaborate with team members to achieve sales goals and maintain a positive work environment.
- Assist in training new staff on customer service best practices and store policies.
**Qualifications**
- Previous experience in retail sales or customer service is preferred.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Proficient in cash handling procedures and comfortable using POS systems.
- Excellent communication skills, both verbal and written, with a focus on customer engagement.
- A friendly demeanor with a strong commitment to providing outstanding customer service.
Join our team as a Sales Associate and contribute to creating memorable shopping experiences while growing your skills in the retail industry
**Job Types**: Full-time, Part-time, Casual
Expected hours: 1 - 5 per week
**Benefits**:
- On-site parking
- Store discount
Flexible language requirement:
- French not required
**Education**:
- Secondary School (preferred)
**Experience**:
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- OMVIC (preferred)
Work Location: Hybrid remote in Markham, ON L3P 3J3
Expected start date: 2024-11-11
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