Office Assistant/Receptionist

4 days ago


Medicine Hat, Canada Medical Office Full time

Position Overview

This is an entry level position with willingness to train the right candidate for this position. This role requires a positive and friendly demeanour and the ability to provide a one-of-a-kind client experience seamlessly. Your role requires time management, organization, and problem-solving skills. We are looking for someone who is highly motivated, willing to train, likes to be challenged, and also enjoys an environment where teamwork and respect are highly valued.

Responsibilities

  • Administrative tasks include inputting patient data, setting up appointments, and taking and applying payments.Provide general office duties such as directing and fielding incoming calls, emails & faxes.
  • Communicating with insurance companies by phone and/or email, Answer questions regarding insurance coverage, payments, and benefits, Understand insurance claim processes and input appropriate data and payments.
  • Maintain cleanliness of waiting rooms and dental office
  • Issue receipts & other necessary documentation to patients.
  • Efficiently and effectively manage the daily schedule.
  • Ability to work autonomously in a supportive environment and follow directions when provided.Comfort with promoting services and social media will be an additional asset.
  • Ability to work well under pressure and in a fast-paced environment, Ability to multi-task and follow steps and procedures as directed, Flexibility to take on new tasks and learn new skills as required
  • The ability to communicate within the office and with patients in a pleasant, friendly manner overall, Passion for helping people.
  • Other extended duties as per the requirements of the office.

Qualifications

  • A post-secondary education/ High school diploma.
  • Excellent self-management (time and priorities), planning and organizing skills.
  • Proficient at general computer use, Well-developed skills in Microsoft Office (Word, Excel, Powerpoint,Outlook).
  • A people-oriented and customer-focused approach to your work. A professional customer service attitude.A creative approach with a can-do attitude.Effective problem-solving skills.Must have the ability to multi-task.

Ability to commute/relocate:Hamilton, ON L0R 1P0: reliably commute or plan to relocate before starting work (preferred)

Salary

  • $17 - $19 / hour

Schedule

  • Must be able to work evenings and weekends.

Job Type

  • Full-time
  • Part-time
  • Permanent

Expected hours: 20- 30 per week

Benefits

  • Dental benefit
  • On site parking

In-person

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