Wellness Centre Receptionist

7 days ago

Medicine Hat, Canada The Mustard Seed Society Full time

**Type of Employment**: Part-time position, 20 hours per week
**Reporting to**: Health & Wellness Supervisor
**Location**: The Wellness Centre, Medicine Hat, AB
- Greet clients and visitors to The Mustard Seed
- Triage and book appointments for clients with programs as needed
- Process referrals for all clinical and non-clinical services at the Wellness Centre
- Ensure computerized appointment system is up-to-date
- Respond and/or redirect all patient and visitor requests accordingly
- Perform client intakes and set-up new clients into the computer system
- Ensure correspondence, reports, results, etc. are filed electronically in correct client record
- Ensure reception and waiting areas are kept neat and tidy
- Re-stock information leaflets as appropriate
- Answer phone calls in a polite and courteous manner as well as track, log, and transfer phone calls accordingly
- Greet, oversee and monitor volunteer & guest activities within the Wellness Centre
- Train students, staff, and volunteers on front desk tasks when needed
- Perform clerical duties
- Provide crisis intervention as required
- Track statistics, prepare reports, attend training as required

**QUALIFICATIONS**
- Experience as a Receptionist or Office Assistant, preferably in a medical setting or in an environment assisting with vulnerable people
- Diploma or certificate in related field
- Strong people and communication skills
- Knowledge of mental illness and addictions preferred
- Ability to deal with sensitive and confidential information
- Good organizational and time management skills
- Proven computer skills (Microsoft Office)
- Excellent customer service skills
- A self-starter with the ability to work in a highly collaborative team
- Strong desire to work with a marginalized population.

**WORKING CONDITIONS**
- The working environment for this position requires moderate amounts of walking, standing, sitting, lifting, carrying, and daily interactions with colleagues and clients.
- This position is often fast-paced and requires a focused amount of mental effort to analyze information and problem solve.

**ADDITIONAL REQUIREMENTS**
- An Employment Background Check is required for all positions at The Mustard Seed
- As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
- Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer.

**COMPENSATION & BENEFITS**
- The Mustard Seed offers a competitive compensation package for permanent part-time employees including 100% employer paid extended health and dental benefits for staff and dependents.

**NOTE**
- Your privacy is important to us. The information we collect is used solely for consideration for employment.
- Please visit our careers page to see more job opportunities.

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