![The Lenbrook Group of Companies](https://media.trabajo.org/img/noimg.jpg)
Audio Technical Support Specialist
1 month ago
Lenbrook isn’t just another job — it’s a career. For more than 40 years, Lenbrook International has been on an incredible journey – to bring high resolution audio to every household through meaningful technological innovations and beautifully designed products. Our brands NAD (NADelectronics.com) and PSB (PSBspeakers.com) are leaders in high-end audio, and we have been turning the wireless, multi-room audio streaming market on its head with Bluesound (bluesound.com) and Bluesound Professional (BluesoundProfessional.com).
Bluesound Professional is a fusion of hardware and software that is purpose-built for high-performance networked audio for retail spaces, and other commercial applications. Powered by BluOS, an award-winning multi-zone audio management software platform.
Lenbrook believes in rewarding outstanding work, developing employees’ careers and building long-term relationships with our customers. It’s fun, supportive, competitive and a great place to grow your career.
As we continue to build a global presence for our brand, Bluesound Professional is in the market for an enthusiastic and skilled Audio Technical Support Specialist. If you are a technically skilled individual with a passion for audio and a dedication to customer satisfaction, we would love to hear from you. The role is primarily responsible for supporting key client account(s) while also contributing to system design projects. The ideal candidate will possess excellent technical knowledge, a positive attitude, and the ability to be on call after hours when necessary. This position is based at our headquarters in Pickering.
A Day in the Life:
Technical Support:
• Provide technical assistance and support for incoming queries and issues related to Bluesound Professional equipment used in audio deployments.
• Diagnose and troubleshoot Bluesound Professional equipment and BluOS software issues promptly and efficiently.
• Ensure timely resolution of customer issues by coordinating with internal and external teams, including the possibility of troubleshooting trips to customer sites.
System Design:
• Assist in the design (and possibly commissioning) of audio systems for various commercial projects.
• Collaborate with the sales team to develop customized audio solutions tailored to client needs.
• Conduct site surveys and create detailed documentation for system design and installation.
Customer Service:
• Maintain a good, positive attitude as well as a high level of professionalism and enthusiasm while delivering exceptional customer service.
• Communicate effectively with clients to understand their needs and provide appropriate solutions.
• Follow up with clients to ensure their issues are resolved and they are satisfied with the service.
On-Call Support:
• Be available for after-hours support to address urgent technical issues as needed.
• Monitor system performance using remote monitoring tools, and proactively address potential issues to minimize downtime.
Training and Documentation:
• Create and maintain comprehensive technical documentation and user guides.
• Train customers and internal team members on the use of audio systems and best practices.
Team Support:
• Supporting the Bluesound Professional team which will include attending US and international tradeshows, dealer and distributor meetings, and other training events.
You Bring to the Team:
· Bachelor’s degree in Audio Engineering, Electronics, Computer Science, or related field preferred.
· Proven experience in technical support, particularly in commercial audio systems.
· Strong understanding of audio signal flow, acoustics, and digital audio protocols.
· Excellent problem-solving skills and ability to troubleshoot complex technical issues.
· Outstanding communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Flexibility to be on call after hours when necessary.
· Positive attitude and commitment to delivering high-quality customer service.
· Ability to travel when required is essential
Nice-to-have’s:
· Experience with BluOS and similar audio platforms.
· Knowledge of system design software and tools (EASE, AutoCAD etc.)
· Familiarity with network audio systems and IP-based audio solutions.
· Certifications in relevant technical fields.
Why Join Us:
· Opportunity to work with cutting-edge audio technology.
· Collaborative and supportive team environment in a small, motivated team.
· Competitive salary and benefits package.
· Professional development and growth opportunities within a fast-growing company.
We’ve got you covered:
We offer a comprehensive benefits package that includes health, prescription, vision and dental coverage, vacation time and more.
In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005 and
Lenbrook’s Accommodation Policy, accommodation will be provided in all parts of the hiring process. Please make any such needs known in advance.
-
Technical Support Analyst
3 weeks ago
Pickering, Canada Lenbook Group of Companies Full timeLenbrook isn’t just another job — it’s a career. For more than 40 years we’ve been a leader in developing premium consumer and commercial audio brands, a distributor of specialty consumer electronics and commercial communications channels and a business developer around new wireless technology platforms. Lenbrook believes in rewarding outstanding...
-
Technical Support Analyst
3 months ago
Pickering, Canada Lenbook Group of Companies Full timeLenbrook isn’t just another job — it’s a career. For more than 40 years we’ve been a leader in developing premium consumer and commercial audio brands, a distributor of specialty consumer electronics and commercial communications channels and a business developer around new wireless technology platforms. Lenbrook believes in rewarding outstanding...
-
Technical Support Specialist
3 months ago
Pickering, Canada Dr Support Pros Inc. Full time**Dental IT Service Technician** Dr Support Pros Inc. is a computer support company specializing in the dental industry. Dr Support Pros Inc. manages all aspects of its business from Toronto, Burlington, Cambridge and Halifax, with its head office located in Pickering, ON. We take pride in being a leader in the support of medical and dental offices. **JOB...
-
Audio Test Technician
2 months ago
Pickering, Canada Lenbook Group of Companies Full time**Audio Test Technician - LENBROOK BRAND PRODUCT DEVELOPMENT** **RESPONSIBILITIES**: - Detailed evaluation of products from Engineering to final Production samples, including functional evaluations, measurements, as required. - Modifications and changes to products as required (from either the lab or the factories) - Perform detailed data measurements of...
-
Technical Engineering Specialist
3 weeks ago
Pickering, Ontario, Canada Rodan Energy Solutions Full timePosition Overview : Technical Specialist Job Summary We are seeking a qualified Technical Specialist to provide expertise in the inspection and maintenance of steam generators within a nuclear engineering context. This role involves collaboration with a team of engineers, ensuring compliance with industry standards and guidelines. Key Responsibilities...
-
Technical Specialist
2 months ago
Pickering, Canada Cpus Engineering Staffing Solutions Inc. Full timeWe are currently requesting resumes for the following position:Technical Specialist Resume Due Date: Friday, January 12th, 2024 (5:00PM EST) Number of Vacancies: 1 Level: MP6 (Senior) Duration: 24 months Hours of work:35 Location: 777 Brock Road, Pickering (Hybrid, 2 days remote) Job Overview Responsible for supporting steam generator inspection and...
-
Technical Specialist
2 months ago
Pickering, Canada Cpus Engineering Staffing Solutions Inc. Full timeWe are currently requesting resumes for the following position:Technical Specialist Resume Due Date: Friday, January 12th, 2024 (5:00PM EST) Number of Vacancies: 1 Level: MP6 (Senior) Duration: 24 months Hours of work:35 Location: 777 Brock Road, Pickering (Hybrid, 2 days remote) Job Overview Responsible for supporting steam generator inspection and...
-
OPEN: Technical Specialist
2 months ago
Pickering, Canada Rodan Energy Solutions Full timeWe are currently requesting resumes for the following position : Technical Specialist Resume Due Date : July 10th, (5:00PM EST) Number of Vacancies : 1 Job Id: 24- Level : MP5 Duration : 12 months Hours of work: 35 Location : Brock Rd., Pickering (Hybrid – 2 days remote) Job Overview Responsible for supporting steam generator...
-
Technical Specialist
3 hours ago
Pickering, Ontario, Canada Rodan Energy Solutions Full time**Job Summary**We are seeking a highly skilled Technical Specialist to join our team at Rodan Energy Solutions. As a Technical Specialist, you will play a critical role in supporting steam generator inspection and maintenance campaigns from an engineering lifecycle management perspective.**Key Responsibilities**Support steam generator inspection and...
-
Technical Specialist
56 minutes ago
Pickering, Ontario, Canada Rodan Energy Solutions Full time**Job Summary**We are seeking a highly skilled Technical Specialist to join our team at Rodan Energy Solutions. As a Technical Specialist, you will play a critical role in supporting steam generator inspection and maintenance campaigns from an engineering lifecycle management perspective.**Key Responsibilities**Support steam generator inspection and...
-
Technical Sales Specialist
1 day ago
Pickering, Canada X2 Auto Inc Full timeEducation: College/CEGEP - Experience: 2 years to less than 3 years **Work site environment**: - Heavy equipment **Tasks**: - Promote sales to existing clients - Identify and solicit potential clients - Assess client's needs and resources to recommend the appropriate goods or services - Deliver sales presentations - Prepare and administer sales contracts -...
-
Technical Engineering Specialist
3 weeks ago
Pickering, Ontario, Canada Rodan Energy Solutions Full timePosition Overview : Technical Specialist Number of Openings : 1 Job Identification: 24- Job Level : MP5 Employment Duration : 12 months Weekly Working Hours: 35 Work Arrangement : Hybrid – 2 days remote Role Summary Accountable for aiding in the inspection and maintenance of steam generators, focusing on engineering lifecycle management...
-
Technical Engineering Specialist
3 weeks ago
Pickering, Ontario, Canada Rodan Energy Solutions Full timePosition Overview : Technical Specialist Job Id: 24- Level : MP5 Duration : 12 months Hours of work: 35 Work Arrangement : Hybrid – 2 days remote Role Summary Provide support for the inspection and maintenance of steam generators, focusing on engineering life cycle management during planned outages and ensuring fitness for service condition...
-
Technical Specialist
3 weeks ago
Pickering, Ontario, C1V, Durham region, Canada Cpus Engineering Staffing Solutions Inc. Full timeWe are currently requesting resumes for the following position:Technical Specialist Resume Due Date: Friday, January 12th, 2024 (5:00PM EST) Number of Vacancies: 1 Level: MP6 (Senior) Duration: 24 months Hours of work:35 Location: 777 Brock Road, Pickering (Hybrid, 2 days remote) Job Overview Responsible for supporting steam generator inspection and...
-
Technical Requirements Analyst
23 hours ago
Pickering, Ontario, Canada 9528598 CANADA INC. Full timeAbout the RoleWe are seeking a highly skilled Systems Quality Assurance Specialist to join our team at 9528598 CANADA INC. as a permanent employee. The successful candidate will work 30 hours per week and will be required to communicate in English.Key ResponsibilitiesClient Consultation: Confer with clients to identify their technical requirements and ensure...
-
Lead Technical Engineer
3 weeks ago
Pickering, Ontario, Canada Spirit Staffing & Consulting Full timePosition Overview:As a Lead Technical Engineer, you will play a pivotal role in providing expert technical evaluations and guidance. You will collaborate with multidisciplinary teams of engineering and technical specialists to support the organization's emergency management initiatives.Key Responsibilities:Deliver technical assessments and solutions,...
-
Sales Support Specialist
3 weeks ago
Pickering, Ontario, Canada Master Halco Full timePosition Overview Join a thriving career in the fencing and construction materials sector Master Halco , a premier manufacturer and distributor of fencing and perimeter security solutions, is on the lookout for a Sales Support Specialist. The Sales Support Specialists engage with contractors, distributors, and retailers over the phone and at our...
-
Operations Support Specialist
2 months ago
Pickering, Canada AtkinsRéalis Full timeJob Description Why join us? Our Chandler Team is team is growing! If you want to be a part of a successful global organization and have an interest in growing your career in an exciting field, we would like to speak with you! The operations support specialist is responsible for providing support to the section lead through information...
-
Lead Technical Engineer
3 weeks ago
Pickering, Ontario, Canada Ontario Power Generation Full timePosition Overview:Ontario Power Generation (OPG) is seeking a proactive and strategic Senior Technical Engineer/Officer to enhance our Plant Design Civil team. This role is pivotal in ensuring the efficient operation of our facilities through comprehensive monitoring and analysis of plant data.Status: Full TimeWorking Conditions: Hybrid, with a minimum of...
-
OPEN: Senior Technical Engineer
1 month ago
Pickering, Canada Rodan Energy Solutions Full timeWe are currently requesting resumes for the following position : Senior Technical Engineer Job ID: 24- Resume Due Date : Tuesday August 6th, (5:00PM EST) Number of Vacancies : 2 Level : MP4 Duration : 24 months Hours of work: 35 Location : Brock rd. Pickering (Hybrid – 2 days remote) Job Overview Provide technical evaluations and...