Front Desk Receptionist

3 weeks ago


Vaughan, Canada REMAX MILLENNIUM REAL ESTATE Full time

RE/MAX Millennium Real Estate in the Greater Toronto Area, utilizing the best tools and technology to serve the needs of the REALTORS® of today. We are the fastest-growing RE/MAX office in Canada and Worldwide.


We are looking for professional, self-motivated and client driven permanent full-time Real Estate Receptionist to join our rapidly expanding office in Woodbridge and Brampton location. The ideal candidate will be a self-starter, who can problem solve and multi-task while under pressure.


SUMMARY

The receptionist is the first point of contact for agents and customers. They provide a warm welcome and seamless service, assist with all requests through the incoming phone calls and emails. They are approachable and friendly individuals who offer expertise with enthusiasm and a user-centric orientation.


DUTIES AND RESPONSIBILITIES

  • Answer and direct incoming phone calls appropriately, provide point of need assistance to agents, ensuring customers’ needs are met in an efficient and positive manner.
  • Accurately perform appointment booking, confirming, time changing, cancelling, etc.
  • Draft documents based on agent’s request, including listing agreement, offers, etc.
  • Broker load listing into software, modify information accordingly.
  • Problem solve and deal appropriately with issues that arise in the performance of duties.


SKILLS/QUALIFICATIONS

  • Exceptional customer service skills, demonstrated ability to perform detailed work.
  • Knowledge of Microsoft Word, Excel and PowerPoint, Google Suite.
  • Experience with real estate is an asset.
  • Strong verbal and written communication skills
  • Ability to deal effectively and tactfully with client complaints.
  • Available to work flexible hours (evenings and weekends)
  • Prior experience with front desk - needed


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