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help desk analyst

4 months ago

Ottawa, Canada National Capital FreeNet Full time
  • Education:
  • Expérience: Education
  • College/CEGEP
  • Computer science
  • Network and system administration/administrator
  • Computer technology/computer systems technology
  • or equivalent experienceWork setting
  • Help desk
  • Telecommunications industry
  • Internet Service Provider (ISP)
  • Office buildingTasks
  • Give access to computer networks
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Provide customer serviceSupervision
  • No supervision responsibilityComputer and technology knowledge
  • Internet
  • Desktop applicationsWork conditions and physical capabilities
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walkingPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Initiative
  • Judgement
  • Team player
  • Ability to multitask
  • HonestyScreening questions
  • Are you available for shift or on-call work?
  • Are you currently legally able to work in Canada?Experience
  • Will trainOther benefits
  • Free parking available
  • Durée de l'emploi: Temporaire
  • Langue de travail: Bilingue
  • Heures de travail: 35 hours per week