Help Desk Support Specialist

2 months ago


Ottawa, Ontario, Canada beBee Professionals Full time
Help Desk Support Analyst

beBee Professionals is seeking a skilled Help Desk Support Analyst to provide technical assistance and support related to computer systems, hardware, or software.

Key Responsibilities:
  • Provide timely and effective technical support to employees and customers
  • Troubleshoot and resolve technical issues with computer systems, hardware, and software
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • At least two years of experience in a help desk support role
  • Excellent problem-solving and communication skills
  • Knowledge of computer hardware and software
  • Ability to work independently and as part of a team
Benefits:
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work schedule
  • Professional development opportunities


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